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Verified reviews
Location9.1
Amenities8.9
Service9.2
Cleanliness9.2
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All reviews(1884)
Positive reviews(1761)
Reviews with photos/video(454)
Easy to get around(170)
Friendly front desk staff(136)
Convenient for shopping(54)
Large rooms(50)
Delicious breakfast(46)
Close to metro(46)
Would stay again(36)
Tasty restaurant(7)
Negative reviews(123)
Mukundan
Superior Queen Room
Stayed in Mar 2024
Solo traveler
4 review
4.0/10
Posted on Apr 11, 2024
The location is the only positive with this hotel. There were stains on the toilet bowl and not clean.
The air conditioner was weird. It is very close to taikoo li street. The street was vibrant.
Response from Property: Dear guests: Hello, welcome to Chengdu Jincheng Roman Ziwei Hotel! You reported the problem of the hotel's air conditioning. We don't know what the specific problem is. Because the room temperature is comfortable recently, we only turn on the breeze. For other problems, please let us know in the store so that we can serve you in time. We look forward to staying with you again and wish you a pleasant journey!
DongieO7788
Superior 2-bed Room
Stayed in Feb 2024
Family
4 review
7.5/10
Posted on Apr 3, 2024
I would recommend this hotel due to location. It is around 400m walk from chunxi road metro and around 1km to walk to Taikooli area. The hotel is also near the airport bus pick up/drop off at IFS at chunxi road. Exit D of chunxi metro is nearer to hotel. Room and beds are comfortable. Only thing I do not prefer is anyone can enter the hotel lifts and go to any levels. This means security wise is not good. We get daily cards slipped under our door for call girl services.
Response from Property: Dear guests: Hello, welcome to Chengdu Jincheng Roman Ziwei Hotel! Thank you for your recognition. We have strengthened the patrol density of security forces and service personnel to collect the problems mentioned in your comments every day to reduce the impact as much as possible. Thank you for your understanding and wish you a pleasant journey!
PinkyPeanut
Mini Single Room
Stayed in Feb 2024
Solo traveler
14 review
3.5/10
Posted on Mar 9, 2024
This hotel is cheap so you get what you pay for. Room faced a large construction site, windows were filthy, and there was no security at all. There were "calling cards" stuck in the door. Also reception staff was clearly a part timer who couldn't even advise where the nearest convenience store was.
I checked our after 1 night.
Response from Property: Dear guests, hello! Welcome to Chengdu Jincheng Roman Ziwei Hotel. The upgraded superior double room for you faces the Chunxi Road Pedestrian Street Zhongshan Square. It is true that due to urban construction, there is a construction site (stopped for many years). We have fed back your opinions to the relevant departments. Ventilation The window glass will be cleaned as soon as possible, and security colleagues will be organized to increase the intensity of inspections to prevent this social phenomenon from happening in the hotel area. Thank you for your understanding and wish you a happy trip!
kerokeropi
Mini Single Room
Stayed in Mar 2024
Solo traveler
21 review
7.0/10
Posted on Apr 5, 2024
Pretty good. I'll come back and stay in this hotel when I come Chengdu
Response from Property: Dear guests: Hello, welcome to Chengdu Jincheng Roman Ziwei Hotel! Thank you for your sharing and recognition, your satisfaction is our greatest encouragement! The hotel is located in Chunxi Road Pedestrian Street, quiet in the bustling city, close to Chunxi Road Station of Metro Line 2 and 3 (about 3 minutes walk), and has convenient transportation to Kuanzhai Alley, Wuhou Temple, Panda Base, Jinsha Ruins and other urban attractions, as well as airports and high-speed rail stations. We look forward to your stay again and wish you a pleasant journey!
Kin Shen
Superior Queen Room
Stayed in Mar 2024
Couple
11 review
9.0/10
Great
Posted on Jul 2, 2024
Near to center of ChengDu and mrt stations. Recommended to stay
Response from Property: 尊敬的賓客:您好,感謝您的分享和服務認可,希望能5份好評喲。酒店位於春熙路步行街內,鬧中取靜、交通便捷,附近美食雲集,期待您再次入住,祝您旅途愉快!
Vivienlim
Superior Queen Room
Stayed in Mar 2024
Traveling with friends
1 review
9.5/10
Amazing
Posted on Apr 12, 2024
Good location
Good service
Response from Property: Dear guest: Hello, thank you for your stay, sharing and recognition! The hotel is located in the pedestrian street, and the location is indeed excellent. Coupled with our meticulous, thoughtful and enthusiastic service, this is our biggest motivation for every guest to return with satisfaction. We look forward to staying again and wish you a pleasant journey!
Gary Aussie
Superior Queen Room
Stayed in Apr 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Jul 19, 2024
Love this hotel in a great location on the edge of Chunxi Pedestrian Street. Only negative was originally the room assigned upon arrival was at the furthest away part of the hotel from the elevator. It was a long walk in a maze. I got lost trying to find the room and felt frustrated and exhausted. I went down to reception and they upgraded me to a "Family" room closer to the elevator. Much appreciated to the staff for understanding and without hesitation they changed my room. Will definitely stay again on my next visit. Make sure you request a room close to the elevator. It's a must !
Response from Property: 尊敬的賓客:您好,感謝您的分享和認可,酒店樓層格局原因,每層樓約25間客房,所以部分房間離電梯是有一些距離,但在店期間我們保持了良好及時的溝通,為您及同伴解決了你們的訴求,讓我們的服務得以體現,歡迎再次入住,祝您旅途愉快!
Ruud
Mini Single Room
Stayed in Feb 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Mar 25, 2024
I booked a cheap mini single room just for one night. It was perfect! Small, but clean and with the necessary facilities.
I have stayed at this hotel several times, and now the staff recognise me. I really feel at home.
The location is very good - near the busy Chunxi Road and the metro station - but still very quiet.
I will definitely stay at the same hotel if I ever return to Chengdu.
Response from Property: 尊敬的賓客:您好,歡迎入住成都錦城羅曼紫薇酒店!感謝您的分享和認可,您的滿意是我們最大的鼓勵!酒店位於春熙路步行街內,鬧中取靜,臨地鐵2.3號線春熙路站(步行約3分鐘),到寬窄巷子、武侯祠、熊貓基地、金沙遺址等市內景點及機場、高鐵站點都交通便捷,期待您再次入住,祝您旅途愉快!
sok moon
Deluxe 2-bed Room
Stayed in Feb 2024
Family
8 review
7.0/10
Posted on Mar 17, 2024
Good location.
Bad sound proof.
Big room just abit old
But 1st daybstay in the room.didnt clean properly.
Near construction side. Noisy
Response from Property: 尊敬的賓客,您好!歡迎入住成都錦城羅曼紫薇酒店,您入住的房型為2023年底開始裝修,設施設備均已換新,因城市建設,酒店旁有一停工多年的工地,感謝您理解,祝您旅途愉快!
Guest User
Mini Single Room
Stayed in Jul 2024
Solo traveler
2 review
7.5/10
Posted on Aug 26, 2024
Very good location, near metro, city centre
Response from Property: 尊敬的賓客:您好,歡迎您入住成都錦城羅曼紫薇酒店!感謝您的分享,未能讓您5分滿意,證明我們的工作還不夠,我們會繼續努力加油,努力讓每一位賓客乘興而來滿意而歸,期待您再次入住體驗,祝您旅途愉快!
Keeee
Superior 2-bed Room
Stayed in Mar 2024
Family
19 review
10/10
Outstanding
Posted on Apr 9, 2024
Good experience in this hotel! Gonna come back for next hotel❤️
Response from Property: 尊敬的賓客:您好,感謝您入住、分享和認可!我們是一家營業約20年的老牌酒店,多年的經營讓我們所有員工都積累了豐富的服務經驗,期待您再次入住,祝您旅途愉快!
lukman
Superior 2-bed Room
Stayed in Feb 2024
Family
28 review
7.5/10
Posted on Mar 10, 2024
good recommendations
Response from Property: 尊敬的賓客:您好,歡迎入住成都錦城羅曼紫薇酒店!感謝您的分享和認可,您的滿意是我們最大的鼓勵!酒店位於春熙路步行街內,鬧中取靜,臨地鐵2.3號線春熙路站(步行約3分鐘),到寬窄巷子、武侯祠、熊貓基地、金沙遺址等市內景點及機場、高鐵站點都交通便捷,期待您再次入住,祝您旅途愉快!
Guest User
Superior Queen Room
Stayed in Apr 2025
Business traveler
2 review
4.5/10
Posted on May 20, 2025
I booked a room on Ctrip, and the front desk asked me to cancel the order and pay by scanning the code. I refused and arranged a room closest to the construction site (I was told when I first entered the hotel that I would be arranged in a room far from the construction site. I suspect that the front desk deliberately retaliated by not asking me to scan the code to pay). The hotel equipment is aging, the air conditioner makes strange noises, the toilet is not easy to flush, the hygiene is average, there is no place to hang clothes, and the TV is too small.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay in our hotel through the platform, and we sincerely value your experience feedback. We have conducted a comprehensive review of the situation you mentioned, and now explain to you as follows: The front desk did not ask you to cancel the order. The room you were arranged for is also a room with a balcony and a relatively large room area. You can see the supporting facilities of the hotel in the pictures on the website. There will indeed be construction on the east side, and the construction time is from 09:00 to 18:00 in the morning (rest from 12:00 to 14:00 at noon). The room you were arranged for is also a relatively quiet room on the south side. If you are not satisfied with the stay, you can cancel the room. If the room is not moved within 15 minutes, it can be cancelled for free. If the room is moved, only a cleaning fee will be charged. Thank you again for your frankness and wish you all the best!
Anonymous User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 21, 2025
The front desk staff is warm and considerate. The room is clean, tidy and quiet. The staff who meet the housekeeping staff in the corridor will greet you warmly. The room is large and has a balcony. I like this layout very much.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Chengdu Jincheng Roman Ziwei Hotel and sharing your stay experience with us! Your affirmation is the greatest encouragement to us. All hotel staff look forward to meeting you again and providing eternal excellent service!
Guest User
Superior 2-bed Room
Stayed in Apr 2025
Family
6 review
9.7/10
Amazing
Posted on May 18, 2025
The hotel is very good, the location is excellent, downstairs is Chunxi Road Pedestrian Street, very close to Chunxi Road Bus Station, convenient to take the bus to anywhere. The mattress is comfortable, quiet and not noisy, and the two children slept well. The only drawback is that the waterproofness of the bathroom is not good, the door will be wet after taking a bath, and the child fell at the door, but fortunately it didn't hurt.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您入住成都錦城羅曼紫薇酒店並將您的入住體驗與我們分享!您的肯定是對我們最大的鼓勵,酒店全體員工期待與您的再次邂逅,並提供永恆的卓越服務!