No.39 Zidonglou Section of East Street, Jinjiang District, Chengdu, Sichuan, 610061, ChinaView Hotel Details
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Minyoun Chengdu Dongda Hotel Guest Reviews
4.8/5
Excellent
4589 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(4589)
Positive reviews(4511)
Reviews with photos/video(1282)
Delicious breakfast(406)
Friendly front desk staff(268)
Close to metro(209)
Loved the night views(189)
Nice bathtub(39)
Negative reviews(78)
lensud
Classic 2-bed Room
Stayed in Dec 2024
Couples
4 review
4.2/5
Very Good
Posted on Jan 21, 2025
The breakfast buffet was excellent with a wide variety of choices that we really enjoyed. However, our experience with the room temperature was less than ideal. The bedroom was too hot, and despite trying to lower the temperature, the air conditioning didn’t seem to work. We called the front desk, and although they were responsive, the solution provided was not what we expected. A housekeeping staff member brought us a standing fan and suggested we turn off the air conditioning, turn on the fan, and open the window instead. It wasn’t the most comfortable solution. Overall, the service was polite, but the temperature issue affected our stay.
Response from Property: Dear guest, thank you very much for your appreciation of the breakfast and personal questions about the air conditioning experience, which we are deeply sorry for. We feel deeply guilty about the bedroom temperature problem and understand that it affected your stay experience. Your feedback has become an opportunity for us to improve. We apologize for this unsatisfactory experience and look forward to the opportunity to make up for it through subsequent excellent service.
Guest User
Classic Sky High City-View Double Bed Room
Stayed in Nov 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 18, 2025
2nd time in Chungdu, definitely I choosed this hotel again. Hotel clean. Breakfast is good.
Staff can speak English and very helpful.
I stayed during New Year, they gave some souvenirs. It's so cute.
High recommended.
Response from Property: Thank you for your satisfaction and trust. Choose our hotel again, which is the greatest affirmation for us. We couldn't be happier that you were impressed with our cleanliness, breakfast, staff service as well as special New Year's souvenirs. Your satisfaction is our pursuit. In order to make the next stay experience better, we have been working hard to improve and optimize our services, including language communication, personalized service, etc. We look forward to welcoming you again with a better performance and continuing to feel our considerate service and comfortable accommodation environment. Wish you a happy life!
Ghostrida
Classic Sky High City-View Double Bed Room
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Oct 19, 2024
We had a wonderful experience at the Minyoun Hotel. The front desk staff was very friendly and helpful. For the duration of our stay, we enjoyed the breakfast because there were different options each day. More importantly, the room was clean and the bed was very comfortable as well. The location of the hotel is near the river where there is a plethora of local food street vendors and restaurants as well as karaoke bars. I recommend any traveler to stay at the Minyoun while visiting Chengdu!!
6/15
Response from Property: Very pleased that you enjoyed a pleasant stay at Minyoun Hotel! Our team is very pleased to receive your valuable affirmation. Your feedback gives extremely high ratings for front desk service, breakfast variety, room facilities, location, which is what keeps us working hard. Your suggestions have been recorded and considered, and our services and facilities will be continuously optimized to ensure that every guest can enjoy a richer and better experience at Minyoun. Thank you again for your careful review and look forward to your next visit. Let Minyoun be a warm harbor for your trip to Chengdu.
MR.BOBขนมจีนอบแห้ง บจก.วีพีพีขนมไทยอบแห้ง
Classic Sky High City-View Double Bed Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 18, 2024
We were there in Chengdu and faced some sudden changes in our itinerary when arriving,the staffs was extremely helpful and friendly in assisting us for all the problems and queries.
I had my mother and brother birthdays on the day we checked in, the staff did a lot of surprises with decorations and cards, really appreciate the help from the morning sets of service crew. I may not get their names but i remember the gentleman with spectacles, along with two ladies with great smiles.
100% would recommend our friends or families to choose this hotel whenever they visit chengdu!!!
Response from Property: Dear guest, thank you for your warm compliments and wonderful memories. We are pleased with your birthday surprise and are very grateful for your support and understanding of the store staff. Please accept our most sincere apologies for failing to provide your name and the name of your loved ones in time. We attach great importance to the individual needs and special celebrations of each guest. Every suggestion is crucial to improving our service quality, and we look forward to giving you back with more detailed and thoughtful service, so that we can seamlessly connect your hotel details in the future. At any time in Chengdu, we welcome you and your relatives and friends to choose our hotel. Thank you again for your love and sharing!
RebeccaLupo
Classic Sky High City-View Double Bed Room
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The room was on the 38th floor, incredible view, big and clean room, near food street! Really good
Response from Property: Thank you for your wonderful review and wonderful experience sharing! I'm glad to know that you are satisfied with the spaciousness, cleanliness and unbeatable views of the room, as well as the convenient location. We are always committed to providing services that exceed expectations, and your approval is a great encouragement. For the convenience and accessibility of the food court, we have carefully arranged it to create a more convenient exploration and enjoyment experience for guests. If you have any needs or suggestions in the future, whether it is how to further improve the dormitory environment or seek exclusive recommendations, please feel free to contact the front desk or service team at any time. We look forward to providing you with an exceptional stay once again and making every stay an unforgettable and wonderful memory.
L.S.S
Classic 2-bed Room
Stayed in Sep 2024
Travel with friends
2 review
4.5/5
Great
Posted on Oct 26, 2024
Hotel staff service very good, kind & friendly
Mine room was good city view
Response from Property: Thank you very much for your wonderful evaluation and choice! We are honored to see your satisfaction with our staff service and room views. Your affirmation inspires us to continuously improve our service quality and environmental layout. In the future, we look forward to providing you with more experiences that exceed your expectations. Thanks again and look forward to your next visit!
JonnySt
Classic Sky High City-View Double Bed Room
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Great! Everything was good
6/7
Response from Property: Thank you so much for your compliments and affirmations, it is a great encouragement and support for our team! We are always committed to providing excellent service and comfort to every guest. Your satisfaction is our greatest pursuit. If you have any areas that you need to improve during your stay or have any suggestions for our services, we would most likely welcome your feedback. I hope that the next time I have the opportunity, I can continue to bring you more excellent experiences and make your every visit an unforgettable journey. Thank you again for your choice and praise!
Guest User
Classic Sky High City-View Double Bed Room
Stayed in Jul 2024
Couples
8 review
5.0/5
Outstanding
Posted on Sep 3, 2024
Wonderful hotel, great service, great location, good price, amazing view. Maybe a bit old fashioned furniture but it’s a matter of taste
Response from Property: Thank you very much for your valuable evaluation, your satisfaction is our greatest honor! I'm glad that our service, location, price and view have been highly recognized by you. We are deeply sorry for the "outdated" feeling of furniture, and will update it in due course to better meet the needs of guests with different tastes. Your feedback is crucial to us and will help us continuously improve our service quality and environment, ensuring that every guest enjoys the uniqueness and comfort you feel. We look forward to serving you again on future trips. Thank you again for your choice and suggestions, and look forward to your next visit!
Guest User
Classic Sky High City-View Double Bed Room
Stayed in Dec 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jan 25, 2025
Overall good, closed to Metro Station and closed to Taiguli, central area of Chengdu.
The air conditioner seems not good, In winter, the whole room feels stuffy, the air is not circulating, and it is easy to get thirsty. Fortunately, the hotel is willing to provide a lot of water for free.
Response from Property: Dear guest, thank you very much for your feedback! We apologize for making you feel uncomfortable in your room, especially the inconvenience caused by air conditioning problems in winter. We have immediately paid attention to and taken measures. to ensure a more suitable indoor temperature, and strengthened indoor air circulation to ensure appropriate air circulation and humidity, so as to avoid similar situations from happening again.Looking forward to providing you with more satisfactory service again.
Gijsbrecht Henricus Franciscus Johannes
Classic Sky High City-View Double Bed Room
Stayed in Jun 2024
Couples
2 review
4.5/5
Great
Posted on Jul 25, 2024
Really good in general. The pool was small and loaded with chlorine and Chinese people bad at swimming. Room was amazing, staff as well :). Would recommend!
Response from Property: Thank you for the positive feedback, glad you were happy with the room and service! Regarding the chlorine smell in the pool, we will immediately check and adjust the water quality to ensure that we provide you with a more comfortable experience. Thank you again for your valuable comments and look forward to your next visit. We will continue to work hard to improve the service!
Guest User
Classic Sky High City-View Double Bed Room
Stayed in Dec 2024
Couples
2 review
4.7/5
Amazing
Posted on Jan 11, 2025
Great hotel, value for money, pleasant stay here. Amenities are superb, room is clean, security is top notch
Response from Property: Thank you very much for your affirmation and support! It is our greatest honor to see your satisfaction. We understand the importance of providing great service, and your feedback is the best reward for our team's tireless efforts. We will continue to work hard to ensure that facilities are continuously upgraded, cleanliness is constantly improved, and safety measures are constantly improved to provide a more exceptional stay experience. Looking forward to your next visit and enjoying your stay again! Please feel free to contact us with any needs or suggestions, your voice is extremely important to us. Thank you again for your choice and trust.
Jason
Classic 2-bed Room
Stayed in Jun 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
We had a great time in Chengdu and our stay at minyoun hotel helped make all the difference. It is quite a luxurious hotel with the reception on the 33rd floor and rooms even higher up meaning that all rooms came with an unobstructed view of the city skyline.
Location was also great being within walking distance ~7-10mins to taikooli (shopping area) and lankwaifong (bar/club area). It was also only 100/200meters away from a metro station which we honestly didn’t use, as taxis were all only 10-20rmb (~€2)
Finally the staff were excellent and particularly helpful at every request. Special shoutout to the 2 girls (apologies if we have the names wrong but Chris and Joy?), and Stefan Hu who took the time to suggest all the best places to visit around Chengdu - helping us add the locations to our maps and gifting us a tourist information notebook and panda!
We really enjoyed our stay at minyoun hotel and would highly recommend staying here. The staff brought our stay to another level, thank you ⭐️
Response from Property: Dear guests, thank you for making Minyoun Chengdu Dongda Hotel as your first choice for your trip to Chengdu, and sharing your stay experience with us. It is an honor to receive your recognition for the thoughtful and enthusiastic service. Your praise is the driving force behind our progress. We will continue to work hard and always uphold the hospitality of "Eastern sentiment, treating the world with courtesy". We are very happy that you have noticed and recognized the detailed services of Stefan Hu, Ding Yue and Shi Fang Xin. We aready share your praise to every staff of our hotel. We will pay more attention to service quality and details. Arriving in Chengdu and staying at Minyoun Chengdu Dongda Hotel, you can stroll around Taikoo Li, Chunxi Road, and also enjoy the scenery of Linhe Wharf. Thank you again for your praise. Looking forward to seeing you again!
Guest User
Classic 2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Our family had a short stay at the hotel. The hotel's location is convenient for sight-seeing whilst also for authentic Sichuan food. The service was good - the staff offered kids' amenities having seen them; there was also a WeChat butler which made making request and enquiry all the more convenient. Great value for money.
Response from Property: Thank you so much for your recognition and wonderful memories, we are deeply honored. We are very pleased to know that you have shown high satisfaction with our location, catering and service. We are particularly pleased that your children can enjoy our amenities and you can experience the convenient service of WeChat Butler, which is part of our continuous improvement of user experience. We will maintain and optimize these measures to ensure that every traveler can enjoy great value and quality service. Looking forward to serving you again for a better travel experience!
Moments of traveling
Classic Sky High City-View Double Bed Room
Stayed in Jun 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Jul 6, 2024
A little dated, but overall still a good hotel to stay. Location wise not within walking distance to shopping streets need to didi. Breakfasts are good though. There are plenty of food around the streets behind the hotel. That’s a plus point. Lobby is on the 33rd floors and you will need to take 2 lifts to your rooms…😂 over all good experience still.
Response from Property: Dear guest, thank you for your feedback, we value your opinion very much! Very pleased to hear your positive reviews regarding the lobby location and breakfast. For the problem of long waiting times for elevators, we will strengthen the efficiency of daily operations, explore the feasibility of adding elevators, and optimize the guest check-in process. If there is an inconvenience to the hotel location, please consider using the free pick-up service provided by the hotel for future stays. The abundance of food nearby you mentioned is a good share. Looking forward to your next visit. We will strive to improve the service and reduce your waiting time, ensuring an unprecedented comfortable experience. Once again, thank you for choosing our hotel and we look forward to providing you with more wonderful memories.
Krusher
Elegant Queen Room
Stayed in Jun 2024
Travel with friends
4 review
4.0/5
Very Good
Posted on Jul 4, 2024
Did a Pre-Trip with the same Hotel as my Company’s Convention and extended 1 more night Post Meeting. Specified Non-Smoking in my requesr and received a confirmation of my request being adhered. Yet I was given a Smoking Room!
Response from Property: We are very sorry for the inconvenience, We deeply apologize for give you a smoking room. We are urgently investigating to ensure such lapses do not happen again. We regret that your stay was not up to the standard you deserved. Please accept our sincere apologies. We value your feedback and it will help us to continually improve our services. Once again, I apologize deeply and look forward to the opportunity to fix your travel experience.