DoubleTree by Hilton Okinawa Chatan Resort

DoubleTree by Hilton Okinawa Chatan Resort Reviews

DoubleTree by Hilton Okinawa Chatan Resort

43 Mihama, Chatan Town, Nakagami District, Okinawa Prefecture, 904-0115, JapanSee Hotel Details
DoubleTree by Hilton Okinawa Chatan Resort
DoubleTree by Hilton Okinawa Chatan ResortDoubleTree by Hilton Okinawa Chatan ResortDoubleTree by Hilton Okinawa Chatan Resort
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1 night

Guest Reviews

9.4/10
Amazing
103 review
Verified reviews
Location9.5
Amenities9.0
Service9.4
Cleanliness9.7
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All reviews(103)
Positive reviews(102)
Reviews with photos/video(52)
Awesome stay(27)
Great location(27)
Nice sea view(22)
Awesome rooms(13)
Classy environment(8)
Great swimming pool(7)
Convenient for shopping(6)
Friendly front desk staff(4)
Negative reviews(1)
BangKorea
King Room with Ocean View Balcony
Stayed in Dec 2024
Couple
5 review
10/10
Outstanding
Posted on Jan 8, 2025
Close to downtown. Nice place. Very kind people who serve us.
Response from Property: Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our location convenient. Our team takes great pride in providing excellent service, and it's wonderful to know that you felt well taken care of. We hope to welcome you back soon!
Wai Heng
King Room with Ocean View Balcony
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 26, 2024
Wonderful staff. Many options for breakfast. Nice view from balcony.
Response from Property: Thank you very much for staying with us at the Doubletree by Hilton Okinawa Chatan Resort.It is our greatest pleasure to know that you have enjoyed your stay. We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We certainly look forward to welcoming you back to stay with us when you next visit to Okinawa.
Rose Y
Twin Room with City View
Stayed in Jul 2023
Family
7 review
9.5/10
Amazing
Posted on Sep 19, 2023
This hotel location is good! Very close to the main area. We could walk to restaurants and the beach easily. Love the idea that we can access and use the pool facility in another Hilton :)
Response from Property: We enjoyed reading all of the positive comments you provided and we are so delighted to hear that you enjoyed your stay with us.We only hope for your return in the not so distant future, until then please take and stay well.
HIDEMICHI
Twin Room with Ocean View Balcony
Stayed in Jan 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Feb 27, 2024
One of the buttons on my nightgown was missing.
Response from Property: Thank you for staying with us and sharing your experience.We agree that the usual high standards of our services were not met this time.We will continue to work hard to improve our service and look forward to welcome you back again soon.
Guest User
King Room with Ocean View Balcony
Stayed in Jun 2024
Family
2 review
3.0/10
Posted on Jul 20, 2024
Lack of facility.
Response from Property: Thank you very much for staying with us at the Doubletree by Hilton Okinawa Chatan Resort.We are disappointed not to have met your expectations and we clearly let you down in the facility. We take all feedback seriously and constructively in order to continually improve our service and facilities.I sincerely hope that you will grant us another opportunity in the future to extend you a better stay experience.
Luzzz
King Room with Ocean View Balcony
Stayed in Nov 2022
Family
4 review
10/10
Outstanding
Posted on Dec 25, 2022
The room is facing the sea, so relax and quiet. The view is beautiful and the room is tidy. The breakfast is ok but don’t have many choices compare to other hotels.
Wong
Twin Room with Ocean View Balcony
Stayed in Oct 2023
Family
1 review
9.0/10
Great
Posted on Dec 22, 2023
nice hotel
Response from Property: Thank you very much for your kind review of our hotel.We look forward to welcoming you back to our hotel in the not so distant future.
Guest User
Twin Room with Ocean View Balcony
Stayed in Sep 2023
Family
1 review
10/10
Outstanding
Posted on Nov 11, 2023
nice place
Response from Property: Thank you very much for your kind review of our hotel.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.We greatly look forward to welcoming you back again soon.
Anonymous User
Twin Room with Ocean View Balcony
Stayed in Jan 2023
Couple
18 review
10/10
Outstanding
Posted on Feb 21, 2023
Good hotel! Clean and big
Response from Property: Thank you very much for staying with us at the Doubletree by Hilton Okinawa Chatan Resort.We are excited to hear that you found many of the services and facilities of the hotel to your satisfaction and we are always available to assist you at any time.We certainly look forward to welcoming you back to stay with us when you next visit to Okinawa.
_concon//
Twin Room with Ocean View Balcony
Stayed in Mar 2025
Couple
21 review
9.0/10
Great
Posted on Apr 22, 2025
Second stay, The hotel is in a great location. Rich breakfast, There is also a swimming pool. Shopping is very convenient. You can see fireworks every Saturday. And you can park below, which is very suitable for self-driving tours.
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Response from Property: Thank you for your trust and support in choosing to stay at DoubleTree by Hilton Okinawa Chatan again. We will continue to use guest feedback to motivate our staff. Your positive comments will encourage our team to continuously improve and pursue more excellent service quality. We will be ready to welcome you again in the best possible condition.
可愛的豬比
King Room with Ocean View Balcony
Stayed in Mar 2025
Couple
14 review
9.5/10
Amazing
Posted on Apr 18, 2025
We arrived at the hotel early on the day of our arrival. Although we were unable to check in early, the front desk politely stored our luggage for us. The view from the terrace is superb and the sunset is beautiful. The American Village sets off fireworks every Saturday, and you can see them from the terrace. There are many check-in locations near the hotel. Overall, I would recommend this hotel to everyone visiting Okinawa.
Original TextTranslated by Google
Response from Property: Thank you for choosing our hotel and sharing your stay experience! We are glad that you felt the warm service of the front desk when you arrived and were able to store your luggage smoothly. It was great to be able to enjoy the beautiful sunset and fireworks show! We are also very happy that you like the check-in locations around the hotel. We hope that every moment of your stay in Okinawa will be filled with joy. In the future, all our staff will also sincerely provide you with a comfortable space and happy time.
shellycoco
Premium King Room with Ocean View Terrace
Stayed in Dec 2024
Couple
27 review
10/10
Outstanding
Posted on Mar 2, 2025
Located in the center of American Village, the hotel is very new and the room is not small. If you come to Chatan, this is the most comfortable hotel. Each person will receive a cookie when checking in, and the breakfast is a Japanese buffet, which is also good.
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Response from Property: Thank you for choosing us among many hotels and for your appreciation of the hotel's facilities, breakfast service, and staff service. We will continue to work hard to become a hotel that is loved and welcomed by customers. All of our staff sincerely look forward to your visit again.
Molly
Family Twin Room
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on Mar 11, 2025
You can see the most beautiful sunset as soon as you go out, it’s so worth it!
Original TextTranslated by Google
Response from Property: Thank you for sharing your wonderful experience! We are glad that you were able to enjoy such a beautiful sunset here. The natural scenery is always refreshing, and we are very honored to add color to your journey. We look forward to your visit again and enjoy more beautiful moments!
Guest User
Premium Twin Room with Ocean View Terrace
Stayed in Dec 2024
Family
22 review
9.7/10
Amazing
Posted on Jan 25, 2025
The room is facing the sea, comfortable, with various themed buffets, the children like it very much
Original TextTranslated by Google
Response from Property: Thank you for sharing your stay! We are glad that you enjoyed the sea view from your room and enjoyed our buffet. It is our greatest wish to make the children happy. We look forward to seeing you again and wish you a nice day!
Guest User
Twin Room with Ocean View Balcony
Stayed in Jan 2025
Couple
14 review
10/10
Outstanding
Posted on Feb 20, 2025
Excellent service quality, beautiful environment, sea view balcony👍
Original TextTranslated by Google
Response from Property: 感謝您選擇入住沖繩北谷希爾頓逸林酒店,並對酒店的周邊環境、以及服務品質表示讚賞。我們期待能夠再次歡迎您回到這裏,感受“真我奢華,唯您獨享”的超凡體驗。