To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1030)
Positive reviews(983)
Reviews with photos/video(131)
Near shopping area(101)
Delicious breakfast(96)
Convenient for shopping(82)
Friendly front desk staff(39)
Perfect for business trips(36)
Great swimming pool(15)
Stayed multiple times(11)
Clean pool(4)
Negative reviews(47)
Rory JP
Deluxe King Room
Stayed in Aug 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Excellent swimming pool and leisure activities. Breakfast was fantastic with a wide variety of tastes catered for. Excellent location as well
Response from Property: It is always encouraging to hear positive feedback, your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, We appreciate you taking the time to share your feedback. We hope to welcome you again soon!
Chia Allan
Deluxe King Room
Stayed in Sep 2024
Business travelers
16 review
4.2/5
Very Good
Posted on Oct 23, 2024
Right next to Wanda department store. Simming pool is clean and breakfast is various
Response from Property: We are very grateful for your recognition and comments of the hotel, and we will continue to work hard to improve the quality, provide you with a better experience, and strive to get your higher evaluation!
KirkFS
Club King Room
Stayed in Jul 2024
Business travelers
1 review
4.5/5
Great
Posted on Aug 4, 2024
This hotel is centrally located for my business purposes, and has easy access to highways and has underground parking. The
room I had was excellent, clean, comfortable bed and working desk area. The work out facilities are good.
The main restaurant had very good Chinese food, my only compliant would be I wish they would offer more Western style foods
in addition to what they have now.
I will be going back !
Response from Property: Thank you for your praise. We are delighted that you have expressed satisfaction with our hotel service. We will continue to strive to improve the quality of every detail and provide you with a more comfortable accommodation experience. Thank you for your support and trust. Looking forward to your visit again!
WuKing
Deluxe King Room
Stayed in May 2024
Business travelers
1 review
4.5/5
Great
Posted on Jun 29, 2024
I enjoyed my 3-night stay here. Location and breakfast were good. Can't really fault the service or cleanliness either.
Response from Property: Dear customer, thank you very much for taking the time to leave such a positive review for our hotel. Your satisfaction and support are our driving force for progress, and we will continue to provide you with high-quality service and comfortable accommodation experience.
Bryant Cherry Shekinah
Deluxe Twin Room
Stayed in May 2024
Family
9 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown.
Response from Property: Dear customer, thank you very much for taking the time to leave such a positive review for our hotel. Your satisfaction and support are our driving force for progress, and we will continue to provide you with high-quality service and comfortable accommodation experience.
Guest User
Deluxe King Room
Stayed in Nov 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Dec 31, 2024
Good service, very friendly staff
Response from Property: It is always encouraging to hear positive feedback, your feedback has been shared with staff as a way of celebrating the great guest experiences we delivered. Once again, We appreciate you taking the time to share your feedback. We hope to welcome you again soon.
trangnt
Club Twin Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 1, 2023
The hotel is very nice. The staffs are friendly and helpful. The breakfast was delicious. There is a pedestrian street right behind the hotel and you can enjoy some local delicious food with nice price. I will stay here if I have a chance to come back Changzhou again. Thank you.
Response from Property: Dear guest, We sincerely thank you for your recognition and support of Sheraton Changzhou Xinbei Hotel. Your praise is our greatest encouragement. We launched Bonvoy promotion rate of most 95% discount, we sincerely respect you come to hotel soon, I wish you have a good day!
Felix
Deluxe King Room
Stayed in Oct 2023
Business travelers
3 review
3.5/5
Posted on Nov 13, 2023
The location is great and the hotel is very nice. But I went to the restaurant, on one of the nights, and it only works until 9:00 pm (but they start to stop serving at 8:30 pm and start taking the food). But in the breakfast it is very good. Near the hotel there are many restaurants and shops. The hotel is OK
Response from Property: Dear guests, thank you for choosing Sheraton Changzhou Xinbei Hotel and sharing your feedback with us. We apologize for not being able to provide you with a satisfactory experience during your stay.The Feast Restaurant is open from 17:30-21:00.We are dedicated to provide you and all guests with more comfortable environment and more delicious dining service. The hotel team is looking forward to your next visit.
dizzlocca
Deluxe King Room
Stayed in Feb 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on May 4, 2024
excellent and economical. stay there if you go changzhou.
Response from Property: 親愛的客户,非常感謝您抽出寶貴的時間為我們的酒店留下了如此讚揚的評價。您的滿意與支持是我們前進的動力,我們會一如既往地為您提供優質的服務和舒適的住宿體驗。
Hryshko
Premier Queen Room
Stayed in Oct 2022
Couples
14 review
5.0/5
Outstanding
Posted on Jan 17, 2023
Always love to stay here with my husband when we go to Changzhou North. I tried to explore and stay in other hotels, but always come back here. It has everything I need and want. It is also new and fancy and beautiful. I don’t feel like I’m wasting money, I feel like it’s worth it.
Response from Property: Dear guest,We sincerely thank you for your recognition and support of Sheraton Changzhou Xinbei Hotel. Your praise is our greatest encouragement. We launched Bonvoy promotion rate of most 95% discount, we sincerely respect you come to hotel soon, I wish you have a good day!
Safimah
Deluxe King Room
Stayed in Mar 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on May 17, 2024
Outstanding
Response from Property: Your praise is the best affirmation of our hotel, and we will continue to maintain high-quality service to prepare for your next visit.
Akram
Deluxe King Room
Stayed in May 2022
Business travelers
49 review
3.5/5
Posted on Jul 4, 2022
It’s nice hotel , fast check in , excellent location that is around Wanda mall and full street life walk and many type of food there ..
breakfast not match Sheraton standard exactly but it’s ok .. the cook on the egg stand is very rude which she refuse to do our flavor omelet !!
Response from Property: Dear guest, first of all, thank you for choosing Sheraton Changzhou Xinbei Hotel. Your support and trust are the driving force for us to move forward. We apologize for any dissatisfaction you had during your stay and meal. We have carefully listened to your opinions, and the first-time feedback to the food and beverage department, in the future work to improve. The hotel staff sincerely look forward to your visit again, with our efforts to provide you a relaxed and pleasant accommodation experience. Have a good time.
Dean
Deluxe King Room
Stayed in May 2022
Couples
44 review
4.2/5
Very Good
Posted on Jul 8, 2022
Very long walk from the metro station. Not convenient to walk or cycle. But inside is good service and lovely swimming pool
Response from Property: Dear guest,I am glad to see that you have made good comments on the hotel and Shared your stay experience with everyone. The location of our hotel is superior, the surrounding transportation is convenient, whether business trip or family travel can be the first choice. We launched SPG promotion rate of most XX% discount and we are looking forward to your next visit.
MONEMCHINA
Deluxe King Room
Stayed in Apr 2023
Travel with friends
26 review
5.0/5
Outstanding
Posted on Aug 26, 2023
So nice
Response from Property: 尊敬的客人: 您好!衷心感謝您對常州富力喜來登酒店的肯定與支持,您的讚揚是對我們最大的鼓勵。誠意推薦您再次前來體驗。
NFFSluzhiqian
Deluxe King Room
Stayed in Nov 2024
Other
36 review
4.8/5
Amazing
Posted on Dec 30, 2024
I bought a 2-night package when I visited Changzhou. It was very cost-effective. The hotel is in a good location, close to Wanda Plaza, and it is very convenient for dining and shopping. It is about 7 kilometers to Tianning Temple and Tianning Pagoda, which is not very far. The hotel is well-equipped, with powerful air conditioning and fast Internet speed. The sanitation is very timely and the breakfast is rich. The waiters are warm and thoughtful and responsive. There are parking spaces on the ground and underground, which are not crowded. The overall accommodation feels comfortable and satisfactory.
Original TextTranslated by Google
6/14
Response from Property: 親愛的客户,非常感謝您抽出寶貴的時間為我們的酒店留下了如此讚揚的評價。您的滿意與支持是我們前進的動力,我們會一如既往地為您提供優質的服務和舒適的住宿體驗。