Pullman Changshu Leeman

Pullman Changshu Leeman Reviews

Pullman Changshu Leeman

No. 9 Wangjiang Avenue, Changshu, Jiangsu, 215512, ChinaSee Hotel Details
Pullman Changshu Leeman
Pullman Changshu LeemanPullman Changshu LeemanPullman Changshu Leeman
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1 night

Guest Reviews

9.5/10
Outstanding
1795 review
Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(1795)
Positive reviews(1780)
Reviews with photos/video(311)
Perfect for kids(99)
Tasty food(60)
Friendly front desk staff(58)
Great swimming pool(41)
Has play area for children(25)
Family activities available(23)
Negative reviews(15)
Cameron
Executive Queen Room
Stayed in Apr 2025
Business travelers
3 review
9.5/10
Amazing
Posted on May 8, 2025
First time stay for business Very much enjoyed Staff helpful Will stay again
Response from Property: Dear guest, thank you for choosing Pullman Changshu Leeman and sharing your stay experience with us. We are very pleased to receive your full affirmation of the hotel. Your encouragement is our greatest motivation. We promise to make every guest feel cared for, valued and respected! We sincerely invite you to visit again! Candice Hong, Director of Guest Experience
Jason Mark
Superior Double Room
Stayed in Jul 2024
Couples
62 review
9.0/10
Great
Posted on Sep 2, 2024
The location was exactly where we needed to be, the hotel is a great hotel and the staff were very helpful, rooms are big, clean and very comfortable, would definitely stay again.
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Anonymous User
Superior Rooms
Stayed in May 2023
Solo travelers
27 review
9.5/10
Amazing
Posted on Jun 19, 2023
Very good service, tasty food, comfortable bed. At first I booked for 2 nights then had to add 1 more night cause was feeling like home😊
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Happy Dragon Boat Festival ! Candice Hong Guest Experience Director
Roy
Superior Double Room
Stayed in Apr 2024
Business travelers
34 review
9.0/10
Great
Posted on May 13, 2024
Air conditioning is not adjustable, feels a bit hot
Response from Property: Dear guest, thank you for taking the time to give us a detailed feedback on your recent stay with us. I do sincerely apologize for the AC is not working properly. I have already shared your comments with the engineering team and have taken immediate measures for improvements. Very much appreciate your feedback and do sincerely look forward to welcoming you back to our hotel in the not too distant future. Candice Hong Guest Experience Director
Ronan A.
Superior Double Room
Stayed in Oct 2023
Business travelers
71 review
10.0/10
Outstanding
Posted on Nov 17, 2023
Nice comfortable room, conveniently located if you have a business there, great view, friendly staff
Response from Property: Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon. Candice Hong Guest Experience Director
Guest User
Superior Double Room
Stayed in Sep 2023
Family
2 review
10.0/10
Outstanding
Posted on Oct 29, 2023
Once entering the Hotel the Greeting was excellent from the hotel team. At reception the ladies and gentlemen made us feel totally welcome and were very courteous. Checking in was very efficient and it only took a few minutes to complete the whole process. In the evening we decide to go to the hotel bar to play pool and relax ourselves before the marathon, we were guided to the hotel bar directly by hotel staff that again was extremely polite and helpful, entering the bar the bar tender took our order within a few minutes. again was very polite. The room on the executive floor was to a medium size and very clean. Note: Executive Lounge was not available due to maintenance, this was not an issue and look forward to using the Executive Lounge again. Note: Television could do with updating but would not be a concern for us to stop at the hotel again just a slight comment. Also milk was brought to our room without be asked again showing clearly customer care. Breakfast was presented well and also some variety, restaurant staff were also very helpful. Checkout was also efficient. In a few words Excellent Hospitality from the entire Team, will be coming back and also would have no hesitation in recommending the Hotel to my colleagues and friends.
Response from Property: Dear guest, it feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Viquez
Superior Double Room
Stayed in Feb 2024
Family
24 review
9.5/10
Amazing
Posted on Jun 1, 2024
My children enjoyed the swimming pool and breakfast!
Response from Property: Dear guest, it feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day! Candice Hong Guest Experience Director
Kirilov
Superior Double Room
Stayed in Aug 2023
Business travelers
39 review
10.0/10
Outstanding
Posted on Oct 20, 2023
really good hotel, located in nice area and very close to the industrial zone CEDZ
Response from Property: Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon . Candice Hong Guest Experience Director
Guest User
Superior Double Room
Stayed in Sep 2022
Couples
1 review
10.0/10
Outstanding
Posted on Oct 14, 2022
On top of a the clean, large and amenable rooms. The breakfast buffet was the best I’ve had in China. The service and staff attentiveness were top notch from start to finish. Changshu Pullman is my first choice anytime I’m in the area.
Response from Property: Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Candice Hong Guest Experience Director
RKhaos888
Superior Double Room
Stayed in May 2023
Couples
10 review
10.0/10
Outstanding
Posted on Jun 22, 2023
Nice hotel - with a decent bar. Well kept and clean rooms. Service is good.
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day! Candice Hong Guest Experience Director
Ali
Executive Queen Room
Stayed in Nov 2022
Business travelers
36 review
10.0/10
Outstanding
Posted on Dec 13, 2022
Wonderful hotel. Very clean, Absolutely I will stay again.
Response from Property: Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Candice Hong Guest Experience Director
Lingyi?
Superior Double Room
Stayed in Apr 2025
Business travelers
26 review
10.0/10
Outstanding
Posted on May 21, 2025
The hotel is very good, the environment is very good, the service is good, the room was upgraded, the room is clean and beautiful, the hotel is tall and grand, good, good, very good experience
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您選擇常熟理文鉑爾曼酒店並與我們分享您的入住體驗。很高興得到您對酒店的全面肯定,您的鼓勵是我們最大的動力,我們承諾讓每一位客人倍感關懷、重視及尊重!誠摯的邀請您再次光臨!賓客體驗總監 Candice Hong
Guest User
Superior Double Room
Stayed in Apr 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on May 21, 2025
The front desk service was warm and thoughtful, and the friendly smile made people feel warm. The procedures were efficient and fast. I am very grateful to the front desk staff for patiently answering all my questions and providing considerate service in detail. The environment is clean and comfortable, giving people a home-like experience. I will choose here next time! Highly recommended!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您選擇常熟理文鉑爾曼酒店並與我們分享您的入住體驗。很高興得到您對酒店的全面肯定,特別是您對我們前台工作人員lemon工作服務的認可和肯定,您的鼓勵是我們最大的動力,我們承諾讓每一位客人倍感關懷、重視及尊重!誠摯的邀請您再次光臨!賓客體驗總監 Candice Hong
yeanofan
Superior Rooms
Stayed in Apr 2025
Couples
37 review
10.0/10
Outstanding
Posted on May 7, 2025
Pullman is far from the city, but the price is amazing! Not only are the rooms spacious, the public corridors are spacious and grand, the breakfast is delicious, there were too many people swimming at night during the May Day holiday, but there were no people at 8:30 the next morning, it was very comfortable.
Original TextTranslated by Google
6/10
Response from Property: 尊敬的客人您好,感謝您選擇常熟理文鉑爾曼酒店並與我們分享您的入住體驗。很高興得到您對酒店的全面肯定,您的鼓勵是我們最大的動力,我們承諾讓每一位客人倍感關懷、重視及尊重!誠摯的邀請您再次光臨!賓客體驗總監 Candice Hong
Guest User
Superior Rooms
Stayed in Apr 2025
Other
178 review
10.0/10
Outstanding
Posted on May 8, 2025
The lobby is spacious and grand, the front desk service is enthusiastic, and the room facilities are advanced. Freshly squeezed juice is recommended for breakfast, and the bread is also good. There is a shopping district nearby, which is convenient for eating and drinking. I will patronize next time
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您選擇常熟理文鉑爾曼酒店並與我們分享您的入住體驗。很高興得到您對酒店的全面肯定,您的鼓勵是我們最大的動力,我們承諾讓每一位客人倍感關懷、重視及尊重!誠摯的邀請您再次光臨!賓客體驗總監 Candice Hong