Pullman Changshu Leeman

Pullman Changshu Leeman Reviews

Pullman Changshu Leeman

No. 9 Wangjiang Avenue, Changshu, Jiangsu, 215512, ChinaView Hotel Details
Pullman Changshu Leeman
Pullman Changshu LeemanPullman Changshu LeemanPullman Changshu Leeman
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Pullman Changshu Leeman Guest Reviews

4.7/5
Outstanding
1714 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1714)
Positive reviews(1700)
Reviews with photos/video(270)
Perfect for kids(81)
Tasty food(65)
Great swimming pool(37)
Has play area for children(25)
Family activities available(23)
Negative reviews(13)
Jason Mark
Superior Double Room
Stayed in Jul 2024
Couples
46 review
4.5/5
Great
Posted on Sep 2, 2024
The location was exactly where we needed to be, the hotel is a great hotel and the staff were very helpful, rooms are big, clean and very comfortable, would definitely stay again.
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Anonymous User
Superior Rooms
Stayed in May 2023
Solo travelers
27 review
4.7/5
Amazing
Posted on Jun 19, 2023
Very good service, tasty food, comfortable bed. At first I booked for 2 nights then had to add 1 more night cause was feeling like home😊
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Happy Dragon Boat Festival ! Candice Hong Guest Experience Director
Roy
Superior Double Room
Stayed in Apr 2024
Business travelers
27 review
4.5/5
Great
Posted on May 13, 2024
Air conditioning is not adjustable, feels a bit hot
Response from Property: Dear guest, thank you for taking the time to give us a detailed feedback on your recent stay with us. I do sincerely apologize for the AC is not working properly. I have already shared your comments with the engineering team and have taken immediate measures for improvements. Very much appreciate your feedback and do sincerely look forward to welcoming you back to our hotel in the not too distant future. Candice Hong Guest Experience Director
Ronan A.
Superior Double Room
Stayed in Oct 2023
Business travelers
74 review
5.0/5
Outstanding
Posted on Nov 17, 2023
Nice comfortable room, conveniently located if you have a business there, great view, friendly staff
Response from Property: Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon. Candice Hong Guest Experience Director
Guest User
Superior Double Room
Stayed in Sep 2023
Family
2 review
5.0/5
Outstanding
Posted on Oct 29, 2023
Once entering the Hotel the Greeting was excellent from the hotel team. At reception the ladies and gentlemen made us feel totally welcome and were very courteous. Checking in was very efficient and it only took a few minutes to complete the whole process. In the evening we decide to go to the hotel bar to play pool and relax ourselves before the marathon, we were guided to the hotel bar directly by hotel staff that again was extremely polite and helpful, entering the bar the bar tender took our order within a few minutes. again was very polite. The room on the executive floor was to a medium size and very clean. Note: Executive Lounge was not available due to maintenance, this was not an issue and look forward to using the Executive Lounge again. Note: Television could do with updating but would not be a concern for us to stop at the hotel again just a slight comment. Also milk was brought to our room without be asked again showing clearly customer care. Breakfast was presented well and also some variety, restaurant staff were also very helpful. Checkout was also efficient. In a few words Excellent Hospitality from the entire Team, will be coming back and also would have no hesitation in recommending the Hotel to my colleagues and friends.
Response from Property: Dear guest, it feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Viquez
Superior Double Room
Stayed in Feb 2024
Family
20 review
4.7/5
Amazing
Posted on Jun 1, 2024
My children enjoyed the swimming pool and breakfast!
Response from Property: Dear guest, it feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day! Candice Hong Guest Experience Director
Kirilov
Superior Double Room
Stayed in Aug 2023
Business travelers
27 review
5.0/5
Outstanding
Posted on Oct 20, 2023
really good hotel, located in nice area and very close to the industrial zone CEDZ
Response from Property: Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon . Candice Hong Guest Experience Director
Guest User
Superior Double Room
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Oct 14, 2022
On top of a the clean, large and amenable rooms. The breakfast buffet was the best I’ve had in China. The service and staff attentiveness were top notch from start to finish. Changshu Pullman is my first choice anytime I’m in the area.
Response from Property: Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Candice Hong Guest Experience Director
RKhaos888
Superior Double Room
Stayed in May 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jun 22, 2023
Nice hotel - with a decent bar. Well kept and clean rooms. Service is good.
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day! Candice Hong Guest Experience Director
Anonymous User
Superior Double Room
Stayed in Sep 2024
Business travelers
124 review
5.0/5
Outstanding
Posted on Dec 28, 2024
good good
Response from Property: 尊敬的客人您好,感謝分享您的住宿體驗,我們很高興聽到您滿意本次的住宿經歷。您對我們酒店的肯定,是對我們最大的激勵,希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。賓客體驗總監 Candice Hong
Ali
Executive Queen Room
Stayed in Nov 2022
Business travelers
34 review
5.0/5
Outstanding
Posted on Dec 13, 2022
Wonderful hotel. Very clean, Absolutely I will stay again.
Response from Property: Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Candice Hong Guest Experience Director
Ian Joseph
Superior Double Room
Stayed in Nov 2021
Travel with friends
24 review
5.0/5
Outstanding
Posted on Jan 7, 2022
Always a real treat to stay at the Pullman, without question the finest hotel in Changshu. Damien and his team make all their guests feel genuinely special, this is the very definition of exquisite, top class service. The food is also outstanding, and the establishment justifiably takes great pride in their cuisine. We enjoyed the spectacular buffet during our stay over the Christmas weekend, an unforgettable experience. Thank you everyone for your kind attention and see you again soon.
Response from Property: It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Lvzheyoutianxia
Superior Double Room
Stayed in Nov 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Dec 27, 2024
It's very convenient to stay here for work. The office is very close. The front desk lady was very warm and thoughtful when checking in. She introduced the room in detail. I am very grateful for the hotel's services and facilities. She also upgraded the room. The room was clean and tidy, the big pillowcase was very comfortable, the breakfast was also very good, and it was until 10:30, so I saved lunch, haha. I will stay here next time
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您選擇常熟理文鉑爾曼酒店並與我們分享您的入住體驗。很高興得到您對酒店的全面肯定,您的鼓勵是我們最大的動力,我們承諾讓每一位客人倍感關懷、重視及尊重!誠摯的邀請您再次光臨!賓客體驗總監 Candice Hong
byron1975
Superior Double Room
Stayed in Nov 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Dec 21, 2024
This hotel is really good, the room is big, comfortable and clean, and the breakfast is rich. Unlike some hotels in Shanghai which are very average, the front desk needs to give good reviews. I will consider staying here again in the future.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常開心我們的服務能得到您的肯定!我們一直致力於帶給我們的賓客温馨、舒適、有家的感覺!我們前台專業、細緻的服務人員,隨時樂於傾聽您的需求並積極滿足。衷心祝願您工作順利、生活愉快。期待您再次光臨。賓客體驗總監 Candice Hong
Guest User
Superior Double Room
Stayed in Nov 2024
Solo travelers
41 review
5.0/5
Outstanding
Posted on Dec 20, 2024
I think the json service is very good. I thought the room would be cold when I came here for travel, but I didn't expect that the air conditioner was already turned on for me. I felt that the stay experience was great.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Pullman Changshu Leeman and sharing your stay experience with us. We are very pleased to receive your full recognition of the hotel, especially your recognition and affirmation of the work and service of our front desk staff Jason. Your encouragement is our greatest motivation. We promise to make every guest feel cared for, valued and respected! We sincerely invite you to visit again! Candice Hong, Director of Guest Experience