Mr. Whale Hotel

Mr. Whale Hotel Reviews

Mr. Whale Hotel

Intersection of Qicai Road and Wenxuan Road, Yuelu District, Changsha, Hunan, ChinaSee Hotel Details
Mr. Whale Hotel
Mr. Whale HotelMr. Whale HotelMr. Whale Hotel
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1 night

Guest Reviews

9.7/10
Excellent
5724 review
Verified reviews
Location9.8
Amenities9.7
Service9.8
Cleanliness9.8
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All reviews(5724)
Positive reviews(5690)
Reviews with photos/video(595)
Classy environment(452)
Delicious breakfast(403)
Friendly front desk staff(328)
Perfect for business trips(125)
Excellent afternoon tea(104)
Stayed multiple times(58)
Close to metro(26)
Has rooms for families(19)
Negative reviews(34)
One Is Always
Whale Joy City-view Double Bed Room
Stayed in Sep 2024
Business traveler
13 review
10/10
Outstanding
Posted on Oct 25, 2024
Very good hotel and recommended to go. Hahahahahahaha haha
Response from Property: (🐳Take photos and produce videos🐳): 🐳Hello dear customers! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely looking forward to your visit again🐳
Bank
2-bed Room With City View
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 23, 2025
Very comfortable stay
Response from Property: （🐳早餐品種多樣化🐳）：🐳歐力給！！！！！！期待您的五分好評終於到來了，感謝您選擇我們酒店，對呢，咱們酒店高檔一次性用品都是免費的哦，如您有需求可以隨時發微信給二十四小時微信管家，二十四小時鯨鯨為您服務～～咔咔開心，祝您工作順利，每一天充滿期待！🐳
Guest User
Smart Room - City-View (Double bed) (Window)
Stayed in Dec 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jan 7, 2024
very good, very nice, fantastic, incredible , marvelous !
Response from Property: 客人這樣誇倫家倫家都害羞了呢。住在鯨悦，交通很方便，床很舒服，服務到位。鯨先生感謝您對我們酒店的支持和評價，您的評價使我們有了更大的前進動力，您提出的問題我們也加強改進。我們鯨悦全體員工也期待您的下次入住，在此鯨悦全體員工祝您生活愉快！“不忘初心，方得始終”，鯨悦的成長需要您的一路支持與陪伴
Guest User
Smart Room - City-View (Double bed) (Window)
Stayed in Mar 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 6, 2024
good.
Response from Property: 您的肯定是我們成長的動力。服務好每一位賓客，是我們義不容辭的責任與義務，您住的舒心，滿意，才是我們最大的成功，期待您常回家看看
Guest User
Guestroom - With View (Double Bed)
Stayed in Aug 2023
Business traveler
1 review
10/10
Outstanding
Posted on Sep 14, 2023
Very good
Response from Property: 親愛的，咱們鯨悦就是致力於給每一位來到的客人提供高效優質的服務，讓您在此感受到別於其他酒店的傳統與愜意，謝謝您對我們的鼓勵與厚愛，也謝謝您喜歡鯨悦。能找到喜歡我們的人，服務喜歡我們的人是鯨先生們的一直的追求，鯨先生們還期待與您的下次鯨悦之約!
Anonymous User
Smart Room - City-View (Double bed) (Window)
Stayed in Feb 2025
Business traveler
21 review
10/10
Outstanding
Posted on Mar 11, 2025
The hotel service is very considerate and the staff is warm and thoughtful, making people feel at home. - The front desk was very professional, check-in and check-out were fast, and the service attitude was very good. - The room service is very responsive and any needs can be solved in time, which is very satisfactory. Facilities: - The room was clean and tidy, with complete facilities, and the bed was comfortable, so I slept soundly. - The hotel has modern facilities, a gym, and everything you need. The experience is very good. - The room is well soundproofed, very quiet at night, and I had a comfortable rest.
Original TextTranslated by Google
Response from Property: (🐳Intimate Afternoon Tea🐳): 🐳The happiest moment for a person is to find the right person, and the happiest moment for a journey is to find the right "home". Changsha Jingyue Hotel is committed to doing its best, and you are our best appraisers. If you like it, please come back often. I will let you see a more beautiful and better me next time! I am very happy to have your company and support. 🐳
Zhongjianghui
Smart Room - City-View (Double bed) (Window)
Stayed in Jan 2025
Business traveler
35 review
10/10
Outstanding
Posted on Feb 11, 2025
The room has a wide view, is very clean, has new facilities, is relatively quiet, and the front desk staff is very friendly. This is a very cost-effective hotel in Changsha.
Original TextTranslated by Google
Response from Property: (🐳Intimate Afternoon Tea🐳): 🐳The happiest moment for a person is to find the right person, and the happiest moment for a journey is to find the right "home". Changsha Jingyue Hotel is committed to doing its best, and you are our best appraisers. If you like it, please come back often. I will let you see a more beautiful and better me next time! I am very happy to have your company and support. 🐳
Guest User
Guestroom - With View (2 Beds)
Stayed in Feb 2025
Couple
7 review
10/10
Outstanding
Posted on Mar 22, 2025
The beauty service at the front desk is very good. ...
Original TextTranslated by Google
Response from Property: (🐳Get free hot mineral spring🐳): 🐳Thank you for your affirmation and love for us, this is what we should do; it is often said that there are good horses only when there are good mentors. It is because of your support that the power of Whale Whale has become stronger. The future is promising. I hope we can have more and better memories with you next time! 🐳
Guan⃰fang⃰ti⃰xing⃰
Smart Room - City-View (Double bed) (Window)
Stayed in Feb 2025
Other
1 review
10/10
Outstanding
Posted on Mar 20, 2025
The front desk staff was warm and considerate. The check-in process was very fast and they patiently introduced the hotel's facilities and services to me. During the stay, they responded and resolved any needs in a timely manner. The room was cleaned tidy, with all the necessary supplies, and it was very comfortable to stay there.
Original TextTranslated by Google
Response from Property: (🐳Breakfast Diversification🐳): 🐳Dear guest, hello, thank you for choosing Changsha Jingyue Hotel and sharing your stay experience with us. Providing a clean and comfortable stay space for every guest is what every friend should do. I hope that our cordial and sincere service can make you feel at home, and I also hope to get your full praise next time! Looking forward to seeing you again in Changsha. 🐳
Guest User
Smart Room - City-View (Double bed) (Window)
Stayed in Feb 2025
Business traveler
4 review
10/10
Outstanding
Posted on Mar 20, 2025
The accommodation environment is very comfortable, and the forest bar room experience is very good. I basically come here every time I go on a business trip. The staff is very enthusiastic and the breakfast is very rich.
Original TextTranslated by Google
Response from Property: (🐳Free gym🐳): 🐳Thank you for giving us such great affirmation! Treat guests as Whale's family and provide meticulous service. This is what we are doing and have been doing. Whale looks forward to your next stay experience🐳
Guest User
Smart Room - City-View (Double bed) (Window)
Stayed in Feb 2025
Other
2 review
10/10
Outstanding
Posted on Mar 16, 2025
Clean and tidy, the room is tidy, the living experience is good, the central location is quiet, the sound insulation effect needs to be improved, I have chosen the place many times, the overall is good, and there are small surprises such as free drinks from time to time
Original TextTranslated by Google
Response from Property: (🐳Breakfast Diversification🐳): 🐳Dear guest, hello, thank you for choosing Changsha Jingyue Hotel and sharing your stay experience with us. Providing a clean and comfortable stay space for every guest is what every friend should do. I hope that our cordial and sincere service can make you feel at home, and I also hope to get your full praise next time! Looking forward to seeing you again in Changsha. 🐳
Guest User
Smart Room - City-View (Double bed) (Window)
Stayed in Feb 2025
Business traveler
7 review
10/10
Outstanding
Posted on Mar 15, 2025
The room was clean and the service was attentive. The breakfast is especially great, quite rich and varied, and the taste is as good as that of other small shops, very delicious. The waiters are very good
Original TextTranslated by Google
Response from Property: (🐳Take photos and produce films🐳): 🐳Hello, dear customer! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again whether you are on business trip or traveling! Sincerely look forward to your visit again🐳
Guest User
Smart Room - City-View (Double bed) (Window)
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 15, 2025
The room is clean and tidy, odorless and comfortable to live in. The breakfast is rich in variety, tastes good and has an elegant environment. The front desk service was also very good. Not only did they send a strong cup of milk tea, but they also made me feel great. 👍🏻
Original TextTranslated by Google
Response from Property: (🐳Intimate afternoon tea🐳): 🐳Wow! Seeing your thoughtful review, my heart is sweeter than eating honey. Thank you again for your review. Whale is willing to be your companion on travel and business trips. We are willing to provide you with meticulous service during your stay or on the journey. With your satisfaction and affirmation, we will continue to stay true to our original aspirations on the road of growth. We only hope to bring you satisfactory and surprising services and look forward to meeting you next time. 🐳
Guest User
Whale Joy City-view Double Bed Room
Stayed in Aug 2024
Business traveler
5 review
10/10
Outstanding
Posted on Sep 9, 2024
Health: pretty good Environment: Very good Service: Very good. The guy at the front desk is very attentive. The hotel room is clean and tidy, and it is also very user-friendly. There are travel guides and afternoon tea provided, but time is limited and I didn’t enjoy it. There is also Hunan cuisine next door, which is convenient.
Original TextTranslated by Google
Response from Property: (🐳Free ice cup🐳):🐳Dear friend, thank you very much for your detailed review, thank you for your support and trust in 騨騨家, 騨騨 can solve all your check-in problems~ I hope you will enjoy your stay every time We can give you a perfect stay experience, and we look forward to meeting you again. ----Pursue your studies🐳
Guest User
Whale Joy City-view Twin Room
Stayed in Jan 2025
Family
6 review
4.0/10
Posted on Feb 7, 2025
The service at the front desk was very poor. The experience was also very poor. They started collecting breakfast before it was time. The cleaning was also sloppy.
Original TextTranslated by Google
Response from Property: 尊敬的客人，非常抱歉我們的服務讓您失望了，這與我們追求的服務標準嚴重不符。關於前台服務差，我們已對涉事員工嚴肅批評教育，並加強服務培訓，提升員工素養。早餐未到點就收餐，我們會明確規定收餐時間，要求員工嚴格執行。衞生打掃不細緻，我們會加強對保潔人員的監督和考核，提高清潔標準。為表歉意，下次您入住，為您提供免費早餐和延遲退房服務，希望能彌補此次遺憾，期待您再次選擇我們，給我們一個改正的機會。