Chocolate Hotel (Changsha Wuyi Square Yuanjialing Subway Station) Guest Reviews
4.9/5
Perfect
7463 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(7463)
Positive reviews(7450)
Reviews with photos/video(4678)
Easy to get around(1385)
Friendly front desk staff(1130)
Close to metro(847)
Well decorated(515)
Well designed(466)
Good sound insulation(439)
Includes video streaming memberships(120)
Loved the massages(84)
Negative reviews(11)
MBD
Featured Room (Double Bed)
Stayed in Dec 2024
Other
14 review
5.0/5
Outstanding
Posted on Jan 26, 2025
A great find and amazing value. The hotel is really well curated right from the entrance, lobby and all the decorations . Location is perfect, about a 5 minute walk from Yuanjialing subway (Exit 2). And proximate to Wuyi Square. Had a queen bed which was really soft and comfortable. The room even had a projector which was nicely done. They have free coffee and Milk tea. The staff are very attentive, friendly and welcoming , and their room service was attentive as well.( It definitely helps if one knows basic Chinese, but the staff do their best via translation apps as well). There's a basic Gym and their restaurant for breakfast (which I didn't opt for) is really classy and they allow you to sit there separately but as part of the lobby too. All in all, super, highly recommended and excellent value for money.
6/7
Response from Property: 【💕Robot Service💕】Dear guests, hello! Thank you for your affirmation of Xiaoqu. In order to provide you with a more meticulous and thoughtful service experience, we provide many daily necessities for free, and will use robots to deliver them to your room as quickly as possible, so that you who pursue excellence will feel as comfortable and convenient as at home even when you are on the road. Satisfaction is only the starting point, not the end. We will look forward to your next visit with sincerity, sincerity, care and love. I wish you a smooth work and full of energy every day!
Guest User
Featured Room (Double Bed)
Stayed in Nov 2024
Couples
13 review
5.0/5
Outstanding
Posted on Dec 27, 2024
Very very good hotel all staffs have very good service mind they helped a lot once you need help from them. Room very good large and nice all facilities ok , location good it near Yuanjialing metro station and railway station also opposite has big mall that you can shopping or find restaurants. Breakfast is nice it’s western style not Chinese food but it less for me 😂
Overall ok recommend stay here if you find accommodation to stay in Changsha. 👍
6/14
Response from Property: 【💕Robot Service💕】Dear guests, hello! Thank you for your affirmation of Xiaoqu. In order to provide you with a more meticulous and thoughtful service experience, we provide many daily necessities for free, and will use robots to deliver them to your room as quickly as possible, so that you who pursue excellence will feel as comfortable and convenient as at home even when you are on the road. Satisfaction is only the starting point, not the end. We will look forward to your next visit with sincerity, sincerity, care and love. I wish you a smooth work and full of energy every day!
Guest User
Forest Deluxe Room - Double Occupancy
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Comfortable stay! Staff were welcoming and eager to assist. Breakfast was western style, the hotel was able to refund for the 2nd breakfast as it was the same menu and we changed to an earlier timing for our train. There are 2 massage chairs available for hotel guests. Lawson convenience store is just right besides (able to access from hotel). Take exit 2 from Yuan Jia Ling metro to reach the hotel.
Response from Property: 【💕免費自助洗衣💕】親愛的住客:非常感謝你在茫茫人海中選擇了我們。您的滿意是對我們最大的鼓勵,您的舒適是我們最大的追求。悄悄告訴您哦:小趣一樓有2️⃣4️⃣小時全天開放的洗衣房,是提供給每一位在住客户免費使用的,洗衣和烘乾是分開的喲,同時洗衣房裡配備洗衣凝珠,洗衣消毒液,掛式蒸汽熨燙機。🩵温馨tips:1. 深淺衣物要區分清洗避免串色哦。2.洗衣時間:1-5件衣物建議“15‘快洗模式”使用1顆洗衣凝珠,5-10件衣物建議“30‘速洗模式”使用1-2顆洗衣凝珠。如您自助使用洗衣設備期間需要離開,可以隨時致電前台。期待您的再次入住。
Maverick John
Featured Smart Member Room (Tatami)
Stayed in Nov 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Dec 11, 2024
To be honest, it’s one of the best hotels i’ve stayed in China. Very clean and good. However there’s a 200 YUAN deposit which was not disclosed by my
Agent, but its fine.
They allowed me to deposit my luggage. The staff cant speak english well but they used translation to communicate (effort is +++++)
Room is clean but smells like someone smoked 5 packs of cigarette but its fine its bearable. Very near the Metro too and the Hotel where the airport bus stops and pick up passengers (Hunan Civil Aviation Hotel).
Response from Property: Dear guest, hello. Thank you very much for your recognition of the hotel's service and hygiene. Seeing your thoughtful review, our hearts are sweeter than honey. Regarding the deposit issue, we would also like to explain to you that during the hotel stay, guests may cause damage to room facilities, loss of items, or violation of hotel regulations. By collecting a deposit, the hotel can offset some of the expenses in case of losses It's not a fine All the deposits we collect will be refunded through the original payment method after the room attendant checks and confirms that the room is correct We apologize for not providing you with an accurate response due to the poor English proficiency of the hotel front desk staff During your stay, whether it's a room issue or a deposit issue, you can contact us as soon as possible. We will respond and handle your questions correctly as soon as possible Thank you again for your feedback. Xiaoqu is willing to be your companion on your travels and business trips. We are always willing to provide you with meticulous service both during your stay and during your journey. With your satisfaction and recognition, we will continue to grow and never forget our original intention. We hope to bring you satisfactory and surprising service, and look forward to meeting you again in the future
Israfiil
Deluxe Room (Tatami)
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Oct 25, 2024
It is a very nice hotel. The hotel room was clean and the hotel comes with various amenities that you can use. The receptionist are 24/7 and they will help you with any requests or concerns you have. Additionally, the hotel is very close to the subway station and also very close to the Railway stations and Wuyi Square. The place is definitely very good for its price and I would definitely stay here again if the opportunity comes.
Response from Property: Dear guest, hello! Seeing your thoughtfulreview, Xiaoqu's heart is sweeter than eatinghoney. Thank you again for your feedbackXiaoqu is willing to be your companion onyour travels and business trips. The dailynecessities that are inconvenient to carry onyour journey have been prepared for you,such as facial cleanser, moisturizing water,styling spray, disposable underwear,umbrella, folding table, printing, copying andother 100 services. Whether during your stayor during your journey, we are willing toprovide you with meticulous service. Withyour satisfaction and recognition, we wilcontinue to grow and never forget ouroriginal intention. We only hope to bring yousatisfactory and surprising service, and lookforward to meeting you again (Chocolate Hotel)
Guest User
Featured Room (Double Bed)
Stayed in Feb 2025
Solo travelers
5 review
5.0/5
Outstanding
Posted on Mar 20, 2025
Excellent hôtel, best soundproofing I experienced so far in china (asked for quiet room away from main street). Laundry room is great, haven't checked out other amenities. Staff was very friendly and helpful.
Response from Property: 【💕設計十足💕】尊敬的賓客,感謝您的高度評價。酒店是一家以北歐童話樂園為理念,主打北歐風情與浪漫,融合了挪威設計風格和丹麥地域風情的童話樂園酒店。 在這個凡事將求“效率”的快時代,大千世界,匆匆走馬,能夠與你有一次相遇,便總能為我們帶來長久的欣慰。對於我們來説,這一生的夢想很簡單,就是做一家讓你們喜歡更久一點的酒店。
Guest User
Fairy Tale Deluxe Room (Double Bed)
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The hotel is very clean. First of all, the health conditions are excellent, every corner is very clean and tidy, and the aunt's cleaning is very good. Front desk sister service is very good, do check in will send ID card sets, introduce the hotel facilities and equipment, secondly, the environment is beautiful, quiet and comfortable, people feel relaxed. The service attitude is also very good, the staff is warm and friendly, always ready to help. Finally, the hotel was fully equipped and met all my needs. Overall, it was a very enjoyable stay and highly recommended!
Response from Property: 【💕Convenient transportation💕】Hello dear guests! Thank you for your recognition of Xiaoqu, let Xiaoqu feel grateful. The hotel is located near the train station, Internet celebrity food Fire Palace, Xinhua Building, tea beauty is close at hand, and the subway [Metro Line 2] is on the left hand side when you go out. 】【Exit 2 of Yuanjialing Road】Metro Line 2 can go directly to Wuyi Square, Guojin IFS, Yuelu Mountain, Juzizhou, Pozi Street, Wanjiali Plaza and other internet celebrity check-in places. It is about 800 meters away from the [Site] Railway Station. It can be reached on foot and is directly connected to Changsha South Station Metro Line 2; enjoy the convenience of travel and the fun of dining and shopping. Looking forward to meeting you again with Xiaoqu, (Qukeli Hotel)
Tortellini
Guestroom (Double Bed) (Bathtub)
Stayed in Jun 2024
Solo travelers
20 review
4.5/5
Great
Posted on Jul 31, 2024
Very clean and loved the bathtub! The room has good amenities for self care and makeup. The ac was not working very well for me, and the breakfast was good but nothing special. The staff were very nice and attentive. Booked for a night of luxury while I’m budget traveling and I think it served me well!
Response from Property: Dear customer, hello. Thank you very much for your recognition of the hotel's hygiene and service. Until you check out and realize that you are not accustomed to using the hotel's air conditioning. If possible, we hope you can choose us again next time and have more communication with us so that we can serve you according to your needs. Thank you again for your high praise. have a nice trip.
Guest User
Featured Room (Double Bed)
Stayed in Nov 2024
Couples
2 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Best hotel we’ve been to in China so far, very cozy and clean, well decorated, smells really good everywhere and the service is amazing
Response from Property: 【💕房型推薦💕】尊敬的貴賓,非常感謝您選擇了我們,酒店共有100間客房房並配有8種不同房型(橘甜,童話,苔念,森林,嘉魚,極光,夢幻,將遇)供您挑選,客房面積達20平方米以上,童話是小趣家豪華大床房哦,使用面積比普通大床房大一些,房內配備了舒適的藍色布藝沙發方便客户更好的觀影體驗。苔念和森林是小趣家雙床靠小區的房型,當陽光灑落到房間,微風吹拂着白色紗簾的那一刻,時間已在那一刻停留。不知道您是不是被趣柯里美麗的外表和內心所打動了呢。小趣家很不錯呢,有乾淨舒適的房間,熱情周到的服務,更有讓顧客賓至如歸的感受哦。小趣會一直保持下去,力爭讓每一位入住的客人享受到超性價比的服務。
Matthew Russell
Fairy Tale Deluxe Room (Double Bed)
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 5, 2024
Excellent stay at the Chocolate Hotel. The staff went above & beyond to communicate with us in English & make us feel very welcome. Highly recommend.
Response from Property: 【💕機器人服務💕】尊敬的賓客,您好! 感謝您對小趣的肯定,為了給您提供更加細緻周到的服務體驗,我們免費提供很多生活必需品,會用機器人最快的時間內送達您的房間,讓追求卓越的您即使再旅途中也會如在家般的舒適與便捷,滿意衹是起點、沒有終點,我們會用真心,誠心,用心,愛心期待您的下次光臨,祝您工作順利,每天元氣滿滿!
Lo Lo瑄颖
Featured Smart Member Room (Tatami)
Stayed in Jun 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Jul 10, 2024
Nice place, good location friendly staffs and good amenities.
Response from Property: 【💕出差首選💕】尊敬的賓客,您好!看到您這麼用心的點評,小趣心裏比吃了蜜還甜呢。再次感謝您的點評,小趣願成為您旅遊、差旅路上的同行者。在您出行途中不便攜帶的生活用品小趣都已經為您準備好了,如洗面奶、保濕水、定型噴霧、一次性內褲、雨傘、可摺疊小桌、打印、複印等一百項服務。不論入住期間或旅途之中願意為您提供無微不至的服務,有了您的滿意與肯定,我們成長路上還會繼續不忘初心,衹希望帶給您滿意驚喜的服務,期待與您的下次相遇
Guest User
Featured Smart Room - Double Occupancy
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Friendly staff, helpfull, lovely and nice room, location is near metro station. Reccommended to come
Response from Property: Dear guest, thank you for your high praise.The hotel is a fairy tale park hotel with theconcept of a Nordic fairytale park, focusingon Nordic style and romance, integratingNorwegian design style and Danish regionalstyle.In this fast-paced era where effciencyis paramount, in a vast world, rushing horses.meeting you once can always bring us lastingcomfort. For us, our lifelong dream is simple,to be a hotel that you will enjoy for a longertime.(Chocolate Hotel)
Guest User
Featured Smart Room - Double Occupancy
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Cute environment, convenient location, will definitely recommend to my friends and family
Response from Property: 【💕免費自助洗衣💕】親愛的住客:非常感謝你在茫茫人海中選擇了我們。您的滿意是對我們最大的鼓勵,您的舒適是我們最大的追求。悄悄告訴您哦:小趣一樓有2️⃣4️⃣小時全天開放的洗衣房,是提供給每一位在住客户免費使用的,洗衣和烘乾是分開的喲,同時洗衣房裡配備洗衣凝珠,洗衣消毒液,掛式蒸汽熨燙機。🩵温馨tips:1. 深淺衣物要區分清洗避免串色哦。2.洗衣時間:1-5件衣物建議“15‘快洗模式”使用1顆洗衣凝珠,5-10件衣物建議“30‘速洗模式”使用1-2顆洗衣凝珠。如您自助使用洗衣設備期間需要離開,可以隨時致電前台。期待您的再次入住。
Igor1994
Featured Room (Double Bed)
Stayed in Jan 2025
Couples
23 review
5.0/5
Outstanding
Posted on Mar 20, 2025
Excellent hotel with good location.. Very clean 😁
Response from Property: 【💕設計十足💕】尊敬的賓客,感謝您的高度評價。酒店是一家以北歐童話樂園為理念,主打北歐風情與浪漫,融合了挪威設計風格和丹麥地域風情的童話樂園酒店。 在這個凡事將求“效率”的快時代,大千世界,匆匆走馬,能夠與你有一次相遇,便總能為我們帶來長久的欣慰。對於我們來説,這一生的夢想很簡單,就是做一家讓你們喜歡更久一點的酒店。
Guest User
Featured Room (Double Bed)
Stayed in Oct 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Stayed one night, very nice stay. Very close to the train station by foot
Response from Property: 【💕機器人服務💕】尊敬的賓客,您好! 感謝您對小趣的肯定,為了給您提供更加細緻周到的服務體驗,我們免費提供很多生活必需品,會用機器人最快的時間內送達您的房間,讓追求卓越的您即使再旅途中也會如在家般的舒適與便捷,滿意衹是起點、沒有終點,我們會用真心,誠心,用心,愛心期待您的下次光臨,祝您工作順利,每天元氣滿滿!