Club Med Bintan

Club Med Bintan Reviews

Club Med Bintan

LOT A11 JALAN PERIGI RAYA LAGOI NORTH BINTAN UTARA, POS 29152, Teluk Sebong, Bintan, Riau Islands, IndonesiaView Hotel Details
Club Med Bintan
Club Med BintanClub Med BintanClub Med Bintan
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Club Med Bintan Guest Reviews

4.4/5
Very Good
67 review
Verified reviews
Location4.7
Amenities4.2
Service4.5
Cleanliness4.4
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All reviews(67)
Positive reviews(66)
Reviews with photos/video(27)
Awesome stay(21)
Friendly staff(19)
Room was average(11)
Perfect for kids(10)
Classy environment(7)
Tasty food(5)
Negative reviews(1)
4330371
Deluxe Room With Balcony And Sea View
Stayed in Jan 2025
Family
12 review
4.6/5
Great
Posted on Feb 5, 2025
Don't be too demanding with Clubmed rooms, you can see that they have done their best in details, after all, you are buying activities. This go is very welcoming, with rich activities, squash, badminton, tennis, flying man... and the village and spa are very fulfilling. The food is also good, I feel that it is the absolute king of cost-effectiveness compared to domestic ones. There are also many cute monkeys, civilized and polite monkeys🐒
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Guest User
Superior Room With Balcony
Stayed in Dec 2024
Family
22 review
3.7/5
Posted on Feb 3, 2025
I read the reviews before booking and had lowered my expectations. The result was quite average. With the help of Ctrip, I upgraded the room and it was acceptable! But in terms of price and service, I have to give Ctrip full marks this time! Even other guests asked me where I booked it. It was so suitable! There are too few people who can speak Chinese, especially in the daycare center, so I can't let my children enjoy it well.
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Response from Property: 感謝您選擇Club Med民丹島度假村作為“精緻的全包假期”的目的地,並且抽出寶貴的時間將您的入住體驗分享給大家。一價全包包含室內外豐富休閑活動和運動、水上項目、娛樂派對、饕餮美食、親子游戲小童託管、活力G.O。國際化的G.O團隊為您帶來豐富的每日精彩娛樂活動,讓您的假期精彩不重樣!很遺憾這次旅行沒能給您完美的體驗,我們的每一位G.O都真心希望能為每一位客人帶來完美的入住體驗,誠摯的期待您再次光臨!
Guest User
Superior Room With Balcony
Stayed in Dec 2024
Family
18 review
4.5/5
Great
Posted on Feb 6, 2025
This is an additional fee of 80 yuan. I didn't expect the hotel to be cheap. I also had to pay for the bus fare to the hotel. Many other hotels in Bintan Island are free. However, Ctrip's customer service Xiaolin is very professional and good. Without her, I would not be willing to give a good review. She is really the pride of Ctrip.
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Euniceyy
Superior Room With Balcony
Stayed in Nov 2024
Family
14 review
4.7/5
Amazing
Posted on Jan 3, 2025
Because of the age of the building, the room facilities are the hardware shortcomings. The environment and service are really great! There is nothing to complain about. Regarding the pier to the hotel, it is recommended that you purchase the hotel bus transfer service through Ctrip. It is 100 RMB per person for a round trip. After passing the customs, you will see the CLUB MED counter at the end. You can leave your luggage there and get on the bus. When you arrive at the hotel, your luggage will be delivered to the door of your room. If the return ferry is at 11:40 in the morning, you can put your luggage at the door of the room at around 9 o'clock, and then pick up the luggage directly at the ferry terminal. The hotel has already helped to exchange the ferry ticket, so this fee is still very worthwhile 🤗The beach is fine, and the advantage of the all-inclusive price is that you can have a glass of wine, drinks and snacks at any time when you are thirsty and hungry👍
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Response from Property: Thank you for choosing Club Med Bintan as your destination for your "Exquisite All-Inclusive Holiday" and for sharing such beautiful photos that make you feel as if you are actually there, surrounded by the beautiful scenery of Bintan Resort. The all-inclusive package includes a variety of indoor and outdoor leisure activities and sports, water sports, entertainment parties, gourmet food, parent-child games, child care, and energetic G.O. I am very happy that you and your family have a pleasant vacation here. I sincerely look forward to your visit again~
Halimai
Superior Room With Balcony
Stayed in Nov 2024
Family
26 review
5.0/5
Outstanding
Posted on Dec 25, 2024
We arrived before Christmas and spent Christmas Eve here. I like Clubmed in Bintan. The room is large, and there is a bay window bed. The big bed is also a 2-meter wide bed. The family of three sleeps very comfortably. There are also many entertainment programs. This time, the child experienced the flying trapeze, and the mother experienced aerial yoga. Other sports such as tennis and badminton were played. The buffet has a wide variety of food and drinks. The evening performance is our favorite part. This time, I want to mention that because my mother suddenly had gastroenteritis, the doctor OS and the nurse Yelly rushed to the room to treat us in the middle of the night, and the GOs were also very enthusiastic. Yum, Clarissa of the acrobatic group, tennis coach Roger, etc. We only remember the faces but not the names 😅 Clubmed in Bintan is worth a visit. We will go again. There is a beach party on Christmas Eve, and the fireworks are especially great!
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6/7
Response from Property: 感謝您選擇Club Med 民丹島假村作為“精緻的全包假期”的目的地,一價全包包含室內外豐富休閑活動和運動、水上項目、娛樂派對、饕餮美食、親子游戲小童託管、活力G.O。很高興您在我們的度假勝地玩的開心,體驗了各種活動,這些精彩瞬間將會被深深記憶在我們每一個團隊成員的心裏,感謝您對我們GO團隊的支持與認可。同時也希望我們給您和您的家人帶來不一樣的度假體驗,我們會一如既往為您提供優質的服務和豐富多彩的娛樂活動,我們誠摯的期待在不久的將來您能再次光臨!
Anonymous User
Superior Room With Balcony
Stayed in Sep 2024
Family
17 review
4.8/5
Amazing
Posted on Dec 22, 2024
It has been open for a long time, so the facilities are a bit old, but it is very clean. There are many activities every day, all-inclusive, and the whole family had a lot of fun. I stayed for 4 nights this time, and the overall experience was very good, recommended!
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6/9
Response from Property: 感謝您選擇Club Med民丹島度假村作為“精緻的全包假期”的目的地,也感謝您分享如此美麗的照片,彷彿讓人身臨其境,置身於民丹島度假村美麗的景緻中。一價全包包含室內外豐富休閑活動和運動、水上項目、娛樂派對、饕餮美食、親子游戲小童託管、活力G.O。很開心您和您的家人在這裏擁有愉快的度假時光,真誠期待您的再次光臨~
Guest User
Superior Room With Balcony
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jul 14, 2024
ckubmed is definitely the first choice for taking care of children! It's so worry-free. You can put your children in the children's club and adults can have fun. There are so many activities in it that you can't play all of them. There is also a dance party every night. Everyone is very happy. When we checked in, we were greeted by Miss Joa, who I think is the most beautiful staff member. She speaks standard Chinese and is very enthusiastic. She is a very cute girl. If you go, you can also find her!
Original TextTranslated by Google
Response from Property: Thank you for choosing Club Med Bintan Resort as your “exquisite all-inclusive vacation” destination and taking the time to share your stay experience with everyone. The international G.O team brings you a wealth of daily exciting entertainment activities to make your vacation exciting! Club Med's original professional custody children's club is dedicated to providing attentive care services for babies. Let the children have a world of their own, and the parents can enjoy the vacation easily and freely. Every G.O sincerely hopes to provide every guest with a perfect stay experience. Your satisfaction is our constant motivation, and we sincerely look forward to your visit again!
Yihuimama
Superior Room With Balcony
Stayed in May 2024
Family
71 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The hotel is amazing, there is fun from morning to night, various programs and projects, the scenery is superb, there are wild animals, the facilities are OK, the hair dryer is too small, the sanitary environment is good, the furniture in the room is a bit old, the service is impeccable, the buffet is great, the boss is so interesting, he accompanies the guests to have fun every day!
Original TextTranslated by Google
Response from Property: Thank you for choosing Club Med Bintan Resort as your “exquisite all-inclusive vacation” destination and taking the time to share your stay experience with everyone. The international G.O team brings you a wealth of daily exciting entertainment activities to make your vacation exciting! Every G.O sincerely hopes to bring a perfect stay experience to every guest. Your satisfaction is our constant motivation, and we sincerely look forward to your visit again!
Guest User
Superior Room With Balcony
Stayed in Sep 2024
Family
5 review
4.2/5
Very Good
Posted on Nov 8, 2024
Facilities: slightly old Environment: private and beautiful Service: somewhat deteriorated All-day dining exceeded expectations
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Response from Property: Dear guest, thank you for staying at the resort. We are very sorry that our service did not meet your expectations. We sincerely apologize for this. You are welcome to raise specific questions, which are very important to us. We will strengthen management, continue quality, and improve service quality. Let guests have a better stay experience! We look forward to providing you with better service next time. Wish you a happy life!
Titiatutu
Superior Room With Balcony
Stayed in Mar 2024
Family
19 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Very pleasant trip, two steaks for each meal, delicacies from all over the world for you to choose, free drinks and wine. The children were sent to kids club for lunch with GO every day. They listened to the teacher and said that vegetables and meat should be eaten and not wasted, so as to develop good eating habits. There were red flag warnings at sea for four days out of 5 days and a yellow flag for one day, so there was no experience of water sports. There are abundant sports facilities, but rock climbing and golf courses are under maintenance and cannot be experienced. The tennis teacher is very professional and pointed out the shortcomings of the children. Thank you very much. It would be perfect if every sport had such a serious and professional teacher to guide.
Original TextTranslated by Google
Response from Property: 感謝您選擇Club Med民丹島度假村作為“精緻的全包假期”的目的地,並且抽出寶貴的時間將您的入住體驗分享給大家。國際化的G.O團隊為您帶來豐富的每日精彩娛樂活動,讓您的假期精彩不重樣!Club Med獨創的專業託管式小童俱樂部,致力於為寶貝們提供悉心的照料服務。讓小朋友能夠擁有屬於自己的一片天地,父母也能輕鬆自由的享受假期。每一位G.O都真心的希望能為每一位給賓客帶來完美入住體驗。您的滿意是我們持之以恆的動力,誠摯的期待您再次光臨!
Guest User
Superior Room With Balcony
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 22, 2024
The room is indeed old, but it is well maintained. It is very suitable for a relaxing trip. There are many activities to experience and few people.
Original TextTranslated by Google
Response from Property: 感謝您選擇Club Med 民丹島假村作為“精緻的全包假期”的目的地,一價全包包含室內外豐富休閑活動和運動、水上項目、娛樂派對、饕餮美食、親子游戲小童託管、活力G.O。很高興您在我們的度假勝地玩的開心,體驗了各種活動,這些精彩瞬間將會被深深記憶在我們每一個團隊成員的心裏,感謝您對我們GO團隊的支持與認可。同時也希望我們給您和您的家人帶來不一樣的度假體驗,我們會一如既往為您提供優質的服務和豐富多彩的娛樂活動,我們誠摯的期待在不久的將來您能再次光臨!
Guest User
Superior Room With Balcony
Stayed in Jan 2024
Family
16 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Clubmed is very, very good, the infrastructure is old, it was opened in 1997, 27 years ago, but the service is excellent, the GO is enthusiastic, the party is full, a little more expensive, both children and adults have a great time
Original TextTranslated by Google
Response from Property: 感謝您選擇Club Med民丹島度假村作為“精緻的全包假期”的目的地,並且抽出寶貴的時間將您的入住體驗分享給大家。國際化的G.O團隊為您帶來豐富的每日精彩娛樂活動,讓您的假期精彩不重樣!Club Med獨創的專業託管式小童俱樂部,致力於為寶貝們提供悉心的照料服務。讓小朋友能夠擁有屬於自己的一片天地,父母也能輕鬆自由的享受假期。每一位G.O都真心的希望能為每一位給賓客帶來完美入住體驗。您的滿意是我們持之以恆的動力,誠摯的期待您再次光臨!
Youthyang8001
Deluxe Room With Balcony And Sea View
Stayed in Jan 2024
Family
14 review
3.2/5
Posted on Mar 3, 2024
How should I put it? The hardware conditions of the hotel are relatively old at present, at least not in line with the price of nearly 4,000 a night when we stayed there. Although three meals a day are included, frankly speaking, we will soon get tired of eating the buffet every day, and It didn't suit our taste. The hotel's strength is the various activities. As a result, we stayed in the room for three days and didn't participate in anything. We couldn't go to sea because of the weather. It was really wasted.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at the resort. We are very sorry that our service did not meet your expectations. We sincerely apologize to you for this. You are welcome to raise specific questions, which are very important to us. We will strengthen management, continue quality, and improve service quality. Let guests have a better stay experience! We look forward to providing you with better service next time. wish you a happy life!
Anonymous User
Superior Room With Balcony
Stayed in Jan 2024
Other
13 review
4.2/5
Very Good
Posted on May 6, 2024
I went there during the Spring Festival. The overall atmosphere was very good. The staff were very enthusiastic and the activities were very rich. The programs every night were carefully organized. The disadvantage is that the room is too old and it should have not been renovated for a long time. The room is similar to the domestic express. The scenery along the beach is good. Going out for more activities can make up for the shortcomings of the room. The package I bought includes three meals a day and a buffet. The main feature is to eat and drink casually without being too particular about cooking skills. In addition, the Australian lobster steak dinner reserved by the seaside restaurant is really affordable. Two people ordered a four-pound Australian lobster and a steak and couldn't finish it. In short, the hardware is old and looks like the style of China 20 years ago. The service is still good, and the activities are well organized. When you go out and abroad, you should pay attention to protecting your own safety. You should still be vigilant about the concern of individual staff for guests beyond the boundary.
Original TextTranslated by Google
6/7
Response from Property: Thank you for choosing Club Med Bintan Resort as your “exquisite all-inclusive vacation” destination and taking the time to share your stay experience with everyone. The international G.O team brings you a wealth of daily exciting entertainment activities to make your vacation exciting! Every G.O sincerely hopes to bring a perfect stay experience to every guest. Your satisfaction is our constant motivation, and we sincerely look forward to your visit again!
CHUA GIN LEARN
Superior Room With Sea View And Balcony
Stayed in Jun 2024
Family
8 review
4.6/5
Great
Posted on Jul 22, 2024
Service: 5 stars. The waiters are all trying their best. Environment: OK Hygiene: very clean Location: great
Original TextTranslated by Google
Response from Property: Thank you for choosing Club Med Bintan Resort as your “exquisite all-inclusive vacation” destination and taking the time to share your stay experience with everyone. The international G.O team brings you a wealth of daily exciting entertainment activities to make your vacation exciting! Every G.O sincerely hopes to bring a perfect stay experience to every guest. Your satisfaction is our constant motivation, and we sincerely look forward to your visit again!