Changsha Yannian Century Hotel Reviews

American solo male. Great stay but only for one night. I had dinner with five relatives and the Restaurant food was excellent. Huge night market and numerous restaurants one block behind the hotel. Subway entrance is one minute walk. Service was very good, particularly Jennifer who spoke some English and was very pleasant and very helpful getting a taxi for me to go to the airport. I would definitely stay there again.

It is close to the subway station. The guest rooms are relatively old-fashioned and the twin rooms are also very small. Especially the bathroom, there is no place to put things, and the toilet is not smart. The hair dryer is very poor, and the refrigerator cabinet by the window is inconvenient to use. The breakfast is okay, and there are mostly pre-made products, but there are not many things if you go after 9 o'clock.

The hotel is very close to Exit 2 of Sifangping Station of Metro Line 3, making travel very convenient. It is also very close to the Sifangping Night Market, where there is a wide variety of night food, and there are several must-eat restaurants nearby. We arrived in Changsha at night, and the friendly lady at the hotel front desk upgraded our room type for us, and also gave my son a New Year's blessing bag. The executive room has a relatively large space, the toilet flushes with an electric sensor, and the refrigerator is stocked with Coke and Fanta for free. The breakfast room is not very big. There are a lot of people during the Spring Festival. The supply is relatively timely. The types are not rich, but you can eat well.

The second time I stayed here. It was the first time I took my children to Changsha during the Chinese New Year. At that time, I thought this hotel was pretty good, similar to Hampton by Hilton. I was very satisfied with the service, sanitation and facilities. But this time, the service alone makes you feel very disappointed. On the day of my first check-in, it rained heavily in Hunan. It was already past one o'clock in the morning when we got off the expressway. There was no phone call from the hotel to ask what time to arrive to remind us of check-in. Second, after checking into the hotel, the car parked underground. When I came out of the elevator, there was a man at the front desk. He had a poker face the whole time and showed no expression at all. He didn't stand up until I said to check in. Third, I was in a hurry with my children and I was only staying for one night and had to rush out early the next morning. I didn’t have my suitcase in the car, so I asked the front desk if there were disposable toilet seats. The original reply was: Yes, but there is a charge. After staying in a hotel for many years, this is the first time I heard that disposable toilet seats are charged. How many cents does a hotel charge for disposable toilet seats? If you give up decisively and don't take advantage of yourself, you might as well put toilet paper on it. Fourth, I booked a room with breakfast, but the front desk did not give any prompts or inform me during the whole process, resulting in me missing breakfast. I remember that the front desk was very nice when I went there during the Chinese New Year, and proactively informed me and even gave my children a breakfast. Fifth, I knowingly did not give disposable dental kits to my child, so I called the guest room uncle at 2:30 in the middle of the night to ask the guest room uncle to give them to him. During the check-in period of the sixth office, there happened to be a delivery boy delivering food to the hotel. I went into the lobby to find a robot for delivery. The front desk did not give any prompts to the boy during the whole process. The delivery boy didn't reply when he asked where the robot was. I asked the front desk again before asking. I rolled my eyes and glanced at the boy and asked which room he was in. His attitude was extremely perfunctory. It was raining heavily in Changsha and the delivery rider was just doing it for a living. Is your attitude looking down on others? Do you think you are so superior? I clearly saw that the rider was in a hurry, but instead of helping me, I just watched your duties with a cold shoulder. This refreshed my understanding of hotel services. I stayed here twice during the Chinese New Year and both received five-star reviews. This time I received a negative review only because of the extremely perfunctory service attitude at the front desk.

The location is excellent, near the subway entrance. It is very convenient to go to the airport. Sifangping Night Market is nearby. The hotel facilities are good, the environment is very good, and the front desk attitude is very good. The negative review is because of cleaning. Check-out starts at 2pm, starting at 12pm He knocked on the door and told me to check out at two o'clock. I said I knew. Then he knocked on the door again at about 1:40 and urged me to check out. It was the first time I stayed in a 4-star hotel and I was asked to check out before the time.

Very dissatisfied 1. The hotel interior is very small, it feels smaller than it actually is. 2. The air conditioner failed and was turned to 18°, but there was no air conditioning. 3. The service is very inflexible. When you learn that the place is small, you can add money to adjust. It automatically upgraded without adding money, and I upgraded to a worse one. On the lower floors. I was noisy myself and refused. I said I wanted a high floor. They said they couldn't arrange it. Later I asked how much money I wanted to add. They kept saying yes. Service was hit and miss. It was crazy hot after staying one night and calling to adjust it didn't work. Finally, in order to get good reviews, I apologized for giving a power bank. This is the weirdest thing. The power bank is just a shell. When I got it, it felt very light and I didn’t feel suspicious. It turned out to be an empty case because it couldn't be displayed while charging. When you take it apart, it's just a shell. I was really struck by the weirdness An old hotel renovated, I will never stay there again. The exterior has been renovated, but the outdated lines, supporting facilities and space cannot keep up.

I was looking forward to it before I went. Since we were three friends and a family of two children, we called the front desk specifically and asked for a room on the same floor and next door. The waiter agreed and gave him his name, but he was disappointed. , I went and found that there was no such arrangement. I don’t know why. I hope to give an explanation!

It seems that everyone who lives here is on a business trip to the National Defense University. There is freshly ground coffee in the lobby, but the beans are terrible. The room facilities are good and the hygiene is great. The 11th floor and above are VIP floors. You need to swipe the room card to use the elevator. However, losing the room card costs 50 yuan. This is too expensive. This attitude is not acceptable in 2024.

The star-rated hotel is really great. You can see the hotel when you get out of the subway. It is right next to it. The transportation is very convenient. Behind the hotel is the night market, which is very close. There is also a late night snack, preserved egg and lean meat porridge, served by the waiter. It was still hot when it arrived. The room is quite large and has a separate cloakroom. Auntie also puts fruits every day. If you come next time, you will choose to extend your stay.

Very nice stay, no photos taken. First of all, the hygiene is very good. I didn't find any missed cleaning corners. The equipment is relatively new and has a little smell, but the air purifier is also very considerate. The disposable supplies provided are also very useful. The toothbrush is very soft, which surprised me. The room is also very big. In addition, the service is good. Fruits, snacks, black sesame cakes and hawthorns are placed in the room in the evening. They are not cheap snacks. There are 4 bottles of free water every day. There are also free water, cola and other drinks in the small refrigerator. There is also free tea. There is an automatic coffee machine for breakfast, which is very friendly to me who drinks American food. Fresh milk is also provided. In addition, my husband said that the noodles are very delicious, even better than those sold outside. There is also a gym with very new equipment. It’s a good place to exercise after eating. Finally, the location is very good. I originally wanted to find a cost-effective hotel near the subway station. This one is newly renovated and is right next to the subway station. The price is not expensive during the holidays. Other subway entrances are smaller and more expensive. I didn’t do any planning before coming here, but it turned out that this place is close to Sifangping Night Market, a 5-minute walk away. I ate thirty square meters on the first day.

The hotel is very nice! The room is similar to the renderings and the area is not small. There was a little hiccup, but the front desk helped to solve it. The hotel staff are very nice, especially Sister Xiaoping who is in charge of cleaning! ! Really careful and considerate. Because I was in a hurry to go out and didn’t have time to do the laundry, Sister Xiaoping helped wash and dry the clothes and hung them up neatly. The service attitude was super great! ! It's very comfortable. The room is also very clean. There are fresh fruits every day. Big thumbs up to Sister Xiaoping! !

I am very satisfied with the hotel lobby and room environment. It has no odor, is clean and hygienic, and is a very cost-effective hotel. I highly recommend it. During the Mid-Autumn Festival, I received moon cakes when I checked in, and a small gift when I left. The service was very good. I will stay here again next time I come to Changsha. here

This time my friend moved in and was very dissatisfied. The air conditioner did not heat the room. The front desk clerk was indifferent and only asked to adjust the maximum air volume, but it still didn't help. The water heater suddenly became cold and hot suddenly and needs to be repaired.

The hotel is in a good location, very close to Sifangping Night Market. There are many delicious restaurants nearby. Parking at the hotel is very convenient. Xiao Song at the front desk is very nice and the service is enthusiastic. The hotel has a gym and laundry room. The facilities in the gym are also very new. Room service Very good, the waiter Huang Li was very considerate and gave us chrysanthemum tea! I will stay here again next time I come to Changsha