Hampton by Hilton Changsha Riverside Financial Center Reviews
Hampton by Hilton Changsha Riverside Financial Center
Building A, Longhu Platinum Island, Guanshaling Road, Yuelu District, Changsha City, Hunan Province, Yuelu District, Changsha, Hunan, ChinaView Hotel Details
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Hampton by Hilton Changsha Riverside Financial Center Guest Reviews
4.7/5
Outstanding
1037 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1037)
Positive reviews(1022)
Reviews with photos/video(230)
Delicious breakfast(168)
Friendly front desk staff(124)
Easy to get around(90)
Perfect for business trips(47)
Close to metro(44)
Convenient for shopping(39)
Tasty restaurant(12)
Negative reviews(15)
KT123456
Superior 2-bed Room
Stayed in May 2024
Travel with friends
2 review
4.5/5
Great
Posted on Jul 1, 2024
need to take taxi to popular hang out area. The hotel itself is good and service is good
Response from Property: Dear guest, I am very happy to meet you at the Hampton by Hilton Changsha Binjiang Financial Center. However, I am not able to get a full five-point review from you. Huan Xiaopeng also feels a bit regretful. The hotel is located in the financial business district, which is indeed a certain distance from the downtown area, but there is a subway station nearby, making travel very convenient. I hope that when we see you next time, Huan Xiaopeng can win your full five-star crown with our service. We sincerely look forward to your visit again. ——The expectant Huan Xiaopeng
SA Lee, Singapore
Cozy Queen Room
Stayed in Feb 2024
Solo travelers
18 review
4.7/5
Amazing
Posted on Mar 7, 2024
Room was clean and comfortable with the exception that the washbasin is within the room and not in washroom with shower which can be inconvenient for guest staying in the room.
Response from Property: Dear guest,Sincerely thank you for taking the time to give feedback to the hotel amidst your busy schedule. Your valuable feedback is very important to us and is also a driving force for our progress and improvement. We take it very seriously when we see that you mentioned that you are not satisfied with the location of the washbasin in the room. I hope this stay will leave unforgettable and beautiful memories for your trip to Changsha, and I also hope that we can meet again in the near future to provide you with a more perfect stay experience.
Ana Maria
Cozy Queen Room
Stayed in Nov 2024
Solo travelers
39 review
4.7/5
Amazing
Posted on Dec 26, 2024
Good place to stay in Changsha.
Response from Property: Dear guests, I am very happy to meet you at Hampton by Hilton Changsha Binjiang Financial Center, but I can't get all 5 of your reviews, and Huan Xiaopeng also feels a little regretful. I hope that the next time we meet you again, Huan Xiaopeng can win your five-star crown with service, and sincerely look forward to your visit again. - Looking forward to Little Hampton
Jonny Chang A Z A
Cozy Queen Room
Stayed in Feb 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 10, 2024
All employees are very helpful,kind and nice.
Response from Property: Dear guest,Sincerely thank you for taking the time to give feedback to the hotel amidst your busy schedule. Your valuable feedback is very important to us and is also a driving force for our progress and improvement. I hope this stay will leave unforgettable and beautiful memories for your trip to Changsha, and I also hope that we can meet again in the near future .
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Booked for others
3 review
5.0/5
Outstanding
Posted on Jan 4, 2025
My friend who checked in said that he was very satisfied with the experience. The lobby is large, the environment is good, the front desk service is good, the check-in is fast, the room facilities are complete, the bed is comfortable, the room has smart control, and he also helped his friend to check out later for free. My friend said it was very good, and also said that the room shower water is fast and the temperature is hot, the breakfast is of good quality, there are many things, and there is freshly ground coffee.
Hygiene: Clean
Environment: Very good
Facilities: Complete
Service: Good
Original TextTranslated by Google
Response from Property: 麼麼噠~~ 很高興您選擇入住長沙濱江金融中心希爾頓歡朋酒店,看到您的評價小的頓時呆懵了! 酒店地處繁華地段,有着都市的熱鬧和方便, 酒店自助早餐品種豐盛, 美味可口,外帶會有早餐隨行包的哦! 家是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,我們希望用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!———認認真真的歡小朋
Guest User
Cozy Queen Room
Stayed in Nov 2024
Couples
24 review
5.0/5
Outstanding
Posted on Dec 30, 2024
For a long-distance self-driving trip, I usually choose a twin bed room to get a good rest. When I arrived at the hotel, I found that I had booked a double bed room due to my booking error. The hotel front desk was warm and friendly and smoothly changed the twin bed room. The facilities and hygiene of this hotel are very good, and the service requests are responded to promptly👍I just don’t understand one thing: the space in the hotel room is large enough, I don’t know why the room only has an office chair in front of the workbench. When not going out, one person has a seat, and the other person can only sit or lie on the bed😂
Original TextTranslated by Google
Response from Property: 一閃一閃亮晶晶,感謝您的全五星。嗚呼~小朋今日份的開心來自於您的認可,我們致力於為每位賓客提供非凡的入住體驗,希望您能將這裏當做出門在外的第二個家,期待與您的下次相遇哦!——翹首期盼的歡小朋
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 20, 2024
This hotel was recommended by a friend, and it was unexpectedly good, far beyond expectations. The front desk staff helped us upgrade the room, and they were really polite. The TV in the room is smart, and you can project the screen with your phone. There are also tissue boxes in the bathroom and on the table that can hold your phone, which is very convenient (hahaha, good news for lazy people). The breakfast is also very good, but I forgot to take a picture. Next time I come to Changsha, I will definitely come to this hotel again. I sincerely recommend it.
Original TextTranslated by Google
Response from Property: Dear guest, I am so happy to see your praise for us. We have only one goal, which is to provide a warm and comfortable home for every guest who is away from home. We sincerely look forward to your visit again and wish you a happy life and smooth work! ——Thinking of your kindness, Xiaopeng
Guest User
King Superior Business Room
Stayed in Nov 2024
Business travelers
29 review
5.0/5
Outstanding
Posted on Dec 17, 2024
The hotel facilities are very new, the service staff is very enthusiastic, it is close to the financial circle and there is a large shopping mall nearby, it is very convenient for business trips and tourism, I will choose this hotel next time I come to Changsha
Original TextTranslated by Google
Response from Property: 哇塞~~看到了您對歡小朋的肯定不禁熱淚盈眶啊!為您提供優質的服務是歡小朋堅持不懈的追求,我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠邀請您再次入住,有更多的驚喜等着您體驗哦!——追求進步的歡小朋
Anonymous User
Superior Queen Room
Stayed in Oct 2024
Other
35 review
4.7/5
Amazing
Posted on Dec 1, 2024
Basically OK. Relatively new facilities, parking and so on are quite convenient. The staff had no expression when checking in at night. The restaurant is small and it may be because the people I met were of low quality. There was no place to sit after eating.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,感謝您百忙之中抽空分享您的入住體驗,也很抱歉未能給您帶來一次完美的入住體驗。關於您所提出的員工沒有表情事宜,我們也去了解了當時情況,後續我們一定會着重培訓微笑服務這一塊,希望能讓您從進大堂開始就感受到我們的熱情,希望您再給我們一次服務您的機會,屆時我們一定會有所成長,真誠的期待您的再次光臨。——等待您的歡小朋
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 29, 2024
The hotel is a 6-minute walk from the subway station. The front desk lady is super enthusiastic and the service is in place. The hotel breakfast is also very rich, and there are welcome fruits. The room facilities are complete and the bedding is very comfortable. For someone like me who is particular about the bed, the bed of Huanpeng can make me sleep comfortably. There are also a lot of food around, and the 🦋 pastry at the Kang Kang Bakery downstairs is super delicious. It is also very convenient to take the subway 🚇 to the scenic spots. It usually takes about 25 minutes to take a taxi to May Day Square, the museum, and Orange Island. The online car-hailing service in Hunan is also cheap and the drivers are also enthusiastic.
Original TextTranslated by Google
Response from Property: 親愛的賓客,感謝您選擇希爾頓歡朋酒店並與我們分享您的貼心入住體驗與精美圖片。我們會始終以“友善、可靠、關懷、周全”的歡朋精神服務每一位賓客,我們的目標是始終如一的為所有賓客提供精心周到的個性化服務並以此為榮。祝您諸事順利,我們時刻期待與您的再次相遇!
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
41 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Facilities: Complete facilities and equipment
Hygiene: Clean and tidy
Environment: Good city view around, beautiful night view of Xiangjiang River
Service: Warm and considerate service
Location: Geographical location and city center, convenient to everywhere
Original TextTranslated by Google
Response from Property: 一閃一閃亮晶晶,感謝您的全五星。嗚呼~小朋今日份的開心來自於您的認可,我們致力於為每位賓客提供非凡的入住體驗,希望您能將這裏當做出門在外的第二個家,期待與您的下次相遇哦!——翹首期盼的歡小朋
Guest User
Superior Queen Room
Stayed in Aug 2024
Family
2 review
4.0/5
Very Good
Posted on Oct 3, 2024
The soundproofing of the room is not very good. The chopping board for adjusting the air conditioner temperature will automatically dim at night, which affects sleep. The surrounding area is very convenient, and it is good for dining and leisure.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常開心能與您相遇在長沙濱江金融中心希爾頓歡朋酒店,也非常感謝您百忙之中抽出寶貴時間分享您的入住體驗。酒店位於金融商圈,周邊有小吃街及商場,距離地鐵站直線距離150米,出行較為便捷。關於您所提出的設施設備問題,再次跟您説聲抱歉,前台二十四小時在崗,如有需要可隨時聯繫哦,真誠的期待您的再次光臨。——翹首以盼的歡小朋
Guest User
Superior 2-bed Room
Stayed in Aug 2024
Family
13 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The hotel service is really good. The guys and girls at the front desk are very friendly. There are robots delivering things, which is very convenient. There are many types of breakfast, and the taste is good. The room is clean and sanitary, and welcome fruit is given. I will come again next time.
Original TextTranslated by Google
Response from Property: 哇塞~~看到了您對歡小朋的肯定不禁熱淚盈眶啊!為您提供優質的服務是歡小朋堅持不懈的追求,我們一定再接再厲將歡朋的服務品質提升到更高,希望歡朋能成為您旅途中親切的夥伴,真誠邀請您再次入住,有更多的驚喜等着您體驗哦!——追求進步的歡小朋
Anonymous User
Superior 2-bed Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
When I came to Changsha for tourism, I saw that the location of this hotel was OK. It was in the financial center. On the day of check-in, the front desk called to inquire about the accommodation needs. I chose a non-smoking high-floor room. When I checked in, I was surprised to find that it was arranged. When I just entered the lobby, the front desk lady Anna greeted us very warmly and told us that the hotel's facilities and equipment were very comprehensive. After arriving in the room, I felt that it was OK. Although there was no river view, the scenery was OK. It had a very large window. The hotel has self-service laundry and drying, which is very convenient. The breakfast in the morning is also varied. When we checked out, they also asked about our stay experience. It felt very considerate. Recommended
Original TextTranslated by Google
Response from Property: There are rumors that Xiaopeng has been waiting for you. We must solemnly clarify here that this is not a rumor. We have arranged everything in the house and are waiting for your visit. Seeing your satisfactory evaluation, Xiaopeng feels that all the waiting is worth it, and can't wait to show off to friends. I also hope that you can come home often! ——Huan Xiaopeng who is happily spinning
Yihu0601
Deluxe Queen Room
Stayed in Jul 2024
Family
16 review
5.0/5
Outstanding
Posted on Aug 25, 2024
I left my phone charger in the room at the previous hotel, so I sent it directly to this Hilton Hampton Hotel, but the courier fee had to be paid on arrival, and we could only get to the hotel at night. I called the hotel front desk, and the beautiful customer service at the front desk immediately helped to pay for our room order and received the courier for us! After checking in, I learned that this beautiful customer service was called Chris Wu, thank you very much!
When checking in, another beautiful customer service Zhang Yiting saw that the child was very tall and sent breakfast very considerately, which made me very happy!
This stay was a very happy experience!
The hotel breakfast was rich and the children liked it very much!
I will come again next time!
Original TextTranslated by Google
Response from Property: Yeah, I saw another perfect review. Today is another super happy day! I can't express my excitement in words. It's hard to find a soulmate. Enthusiastic service, comfortable environment, delicious breakfast... Huan Xiaopeng strives to do better for the blog. Of course, we will continue to work hard~ I wish you a good mood every day! ——Happy Huan Xiaopeng