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Verified reviews
Location9.8
Amenities9.8
Service9.9
Cleanliness9.8
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All reviews(2255)
Positive reviews(2249)
Reviews with photos/video(1770)
Friendly front desk staff(540)
Excellent afternoon tea(340)
Well designed(298)
Well decorated(161)
Good audiovisual experience(118)
Tasty food(80)
Nice bathtub(47)
Located downtown(30)
Negative reviews(6)
Guest User
Feature Memory Smart Member Room (Bathtub)
Stayed in May 2025
Couple
3 review
10/10
Outstanding
Posted on Jun 12, 2025
I had a wonderful stay at this hotel during my recent trip to Changsha. From the moment I checked in, everything exceeded expectations. The room looked exactly like the photos online — clean, stylish, and thoughtfully designed — which made choosing and booking it in advance a stress-free experience.
One standout feature was the room's high-tech setup. Everything — from the lights to the curtains to the temperature — could be controlled with voice commands (in Mandarin). It felt like living in the future, where I didn’t even have to lift a finger to turn off the lights at night. Convenience was taken to the next level, and it truly elevated the overall comfort of my stay.
The location is another big win. It’s extremely convenient — close to public transport, local eateries, and major attractions — yet just far enough from the buzz of the city centre to ensure peaceful, uninterrupted rest. You get the best of both worlds: access and serenity.
But what truly made this experience memorable was the exceptional service. The staff were incredibly attentive, friendly, and always ready to help — 24/7. Whether it was helping me navigate local amenities or assisting with laundry during my stay, they went above and beyond to make me feel at home.
All in all, I’d highly recommend this hotel to anyone visiting Changsha — business or leisure. It’s a great mix of modern convenience, thoughtful hospitality, and a location that works smarter, not harder. I’ll definitely be back.
Impeccable service by the hotel staff! They were very prompt in providing assistance and I'm very appreciative of that. I was given a welcome hi-tea and also a farewell gift during my stay. The room was very comfortable and cozy; it can also be transformed into a movie theater. The pantry is well-stocked with complimentary snacks as well. As the hotel is located on the 20th floor of a building, I wished they provided some signage for easy identification. There is also a convenience store next to the building. Overall, I would recommend this hotel 👍
6/7
Alexzis
French-Style Featured Memory Smart Memer Room
Stayed in Jan 2025
Couple
1 review
10/10
Outstanding
Posted on Feb 27, 2025
Very nice and friendly hotel . Nothing to complain for the price I paid for
Charlotte Ting Yee
Featured Memo Smart Member Room (Bathtub)
Stayed in Jan 2025
Family
4 review
10/10
Outstanding
Posted on Apr 20, 2025
Excellent hotel staff were very welcoming and gave us snacks and additional toiletries enthusiastically. The location is excellent, and the facilities and bath were great. I would highly recommend this hotel to any family and friends visiting Changsha.
Anonymous User
French-Style Featured Memory Smart Meber Room
Stayed in Jun 2024
Family
1 review
10/10
Outstanding
Posted on Jul 20, 2024
很好hhhhhhhhhhhhh
Response from Property: "Yishu Hotel is a high-end brand with dozens of completely different room types carefully built by designers with intelligent voice control➕afternoon tea➕activated projectors for members" The location is located in the Wuyi business district within walking distance of IFS, and all bathtub room types are We provide disposable bathtub covers and bath salts, customized latex Simmons mattresses and customized memory pillows, and considerate laundry services. If you need anything, please let us know at any time❤️ A Beam Hotel hopes to bring every guest the same warmth as a beam of light! satisfy! Comfortable!
Guest User
Featured Memory Smart Member Room - Wit View (Bathtub)
Stayed in Nov 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Dec 23, 2024
Nice~
Guest User
French-Styl Featured Memory Smart Member Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 22, 2025
The hotel environment is good, the front desk lady is warm and thoughtful, the room cleaning is timely and efficient, the staff are very dedicated and can handle problems in a timely manner, the beds are comfortable, the supplies are considerate, the service is meticulous, and there is free afternoon tea delivered to the room. It is a very satisfactory stay experience
I came to Changsha for a holiday and wanted to live closer to May Day Square. I found this hotel. I didn't expect the accommodation experience to be so good. It was quiet and not noisy. The room had no peculiar smell. The environment was elegant. There was afternoon tea and unlimited movie snacks. The service was also thoughtful. The surrounding transportation was also convenient. I highly recommend it.
The room type is good, the hotel location is very convenient for travel, the service of the front desk lady is super good, she is beautiful and has a sweet voice!!! Overall it is good, I will choose to come again next time.
The room is very design-oriented, and the lobby smells great. Before I checked in, the lady added me on WeChat and told me how to find me. If I need anything, I will get a reply very quickly. There is afternoon tea and movie snacks every day.
24-hour exclusive butler service: full marks
Unlimited movie snacks: small snacks are very suitable for sisters to watch dramas together
Feature Memory Smart Member Room - With View (Bathtub)
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 14, 2025
This stay was beyond my expectations! The room was spacious and bright, the sanitation was very clean, the bed was moderately soft and hard, and I had a good sleep. Afternoon tea was delivered to the room every day! The front desk lady was very nice, checked in quickly, and recommended nearby food. The location is close to the subway station, convenient for travel, and cost-effective. I will stay here again next time I come here!
A generally satisfactory store, the front desk lady is very friendly, enthusiastic and polite! The room is relatively large, the facilities are relatively good, Xiaodu is very sensitive and intelligent! The room 888 is in a good location without the hustle and bustle of people coming and going! The cave style is quite unique, the lighting on the 20th floor is good, the curtains have good shading effect and good sound insulation! I contacted the front desk several times on WeChat, and they responded and solved it very quickly, and the details are very good! Talking about areas for improvement, first, the router or the wifi5 band is a bit old, the connection rate is low, and the signal coverage is poor. If conditions permit, it is recommended to upgrade the router! Second, the washbasin is a wall-mounted faucet, which is installed too high and is not ergonomic. The splashing water is very serious and it is very inconvenient to wash your face! Third, although the shower head spray is relatively large, the water temperature is hot and cold, and it is difficult to pick a comfortable temperature. This is very important! Overall, five stars, I will consider staying in other room types next time
Original TextTranslated by Google
6/14
Guest User
Sinsole Cinema Bathtub Room (Smart Guest Control, Deep Sleep Latex Memory Pillow, Deep Sleep Latex Mattress, Large Screen Projection, Cinema Membership)
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 9, 2025
Luggage storage and luggage delivery are very convenient. The key point is the location of this place. It is very close to Furong Square Station and May Day Square. There are many snacks around. I was really tired after walking around! The environment is also very good. The service of the ladies at the front desk is also very good. The atmosphere is also very good. The picture shows the afternoon tea sent by the hotel. Super recommended! 😙😙
Original TextTranslated by Google
Response from Property: "Yishu Hotel is a high-end brand with dozens of completely different room types carefully created by designers. Intelligent voice control ➕ afternoon tea ➕ projector for members" It is located in the Wuyi business district and is within walking distance of IFS. All bathtub rooms are equipped with disposable bathtub covers and bath salts, customized latex Simmons mattresses and customized memory pillows, and considerate laundry services. If you need it, please let us know at any time. Yishu Hotel hopes to bring warmth like a beam of light to every guest! Satisfaction! Comfort! ❤️
Guest User
Featured Memory Smart Member Room - Wit View (Bathtub)
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 8, 2025
The lobby of this hotel has a special atmosphere, and the rooms are also very beautiful. In particular, the service attitude of the lady at the front desk is very good and considerate. Anything you need can be delivered to the room! The afternoon tea drinks are delicious. I recommend it to families!
Kolneijia Cinema Bathtub Room (Smart Guest Control, Deep Sleep Latex Memory Pillow, Deep Sleep Latex Mattress, Large Screen Projection, Cinema Membership)
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 5, 2025
The location is good, not noisy at all, and it's close to popular attractions. The rooms are all smart controlled, and you can basically control most of the appliances by calling Xiaodu. There are also snacks to eat at will, and the bathtub will come with a bathtub cover, steam eye mask, etc. The projector is also a membership, and a souvenir was given after checking out (I really like these small details)