Home2 Suites by Hilton Hotels in Changsha

I recently had the pleasure of staying at Muyi Hotel, and I cannot commend the establishment enough for its exceptional service, particularly from one remarkable individual: Miss Mini Jian at the front desk. From the moment I arrived, Miss Jian greeted me with a warm smile and a genuine, welcoming attitude that instantly made me feel at home. Her professionalism was evident as she efficiently handled my check-in process while ensuring that all my questions were answered. She went above and beyond to provide personalized recommendations for local attractions and dining options that truly enhanced my stay. What stood out the most was her attentiveness and willingness to assist. During my stay, I encountered a minor issue, and Miss Jian addressed it promptly and with such a positive demeanor that it transformed a potentially stressful situation into a seamless experience. Her proactive approach and problem-solving ability are commendable and reflect the high standards of service that Muyi Hotel represents. Miss Mini Jian embodies the spirit of hospitality, and her dedication to making guests feel valued and appreciated did not go unnoticed. It's rare to encounter someone with such a genuine passion for their work. She made my stay not only comfortable but memorable. I wholeheartedly recommend Muyi Hotel, not just for its excellent amenities and beautiful accommodations, but also for the outstanding service provided by its staff. Thank you, Miss Jian, for your remarkable service and for being such a wonderful ambassador for Muyi Hotel. I look forward to my next visit!

CSS was a pretty decent hotel. It is outside of the main tourist areas, so it was quiet, but it is still pretty convenient. There are a few nice restaurants close by. The river view is very nice. The hotel was okay overall.

First of all, the location is very good. Although the facilities are a bit old, the five-star service and implementation are still acceptable. The only thing is that the faucet next door or upstairs is very noisy. Once it is turned on, it is impossible to sleep. There were two days when it was basically noisy from 10 am to 12 am. The video shows the sound of the faucet, and the last few seconds are the result of being turned off and instantly quiet. I hope it can be improved. It is a few minutes' walk to Line 6. It is very convenient to go out by subway these days. To the northwest is a special alley next to the Second Provincial Hospital. There is a market and several good small shops. It is close to May Day Square and IFC. But there are too many people on holidays, so it is better not to go.

Although the room furniture is slightly dated, it is conveniently located next to i-City mall and serves as a centralised location to explore Changsha. Opt for the daily breakfast and you will not be disappointed. Most of the local food can be found at the buffet and the view on the 43rd floor is magnificent. The only downside was the strong smell of cigarettes that permeated the air in the room. Remember to bring your own swimming cap if u intend to utilise the indoor swimming pool, otherwise u will not be allowed to enter the pool. Swimming caps retail at 40CNY a piece, so BYOC (Bring Your Own Cap)!

This is a hotel I often stay in. I have added the housekeeper Xiao Tan's WeChat before. What surprised me this time was that the housekeeper Xiao Tan took the initiative to contact me after learning that I was staying in the hotel. When he learned that my room did not include breakfast, he took the initiative to send me snacks and fruits the next morning. The service was super considerate! Although the hotel is an old five-star hotel, the service is excellent and the location is also good. It is convenient to go everywhere and is close to the subway station. The room facilities are complete and clean. There are welcome fruits when you check in, there are robots in the lobby, free tea, and free luggage storage. It's really good. I recommend staying here!

I recently stayed at this hotel, and it was an excellent experience from start to finish. The staff was incredibly welcoming and attentive, making check-in a breeze. The room was spotless, well-appointed, and had all the modern amenities you’d expect for a comfortable stay. The bed was especially cozy, and I appreciated the quiet atmosphere, which made for a restful night. Breakfast offered a great variety, with both local and international options. Overall, this hotel delivered great value, and I’d highly recommend it for both business and leisure travelers.

The hotel is very clean and profesional. The rooms are comfortable and the breakfast has an ample range for the hungry traveller with the Chinese food cooked to perfection and decent bread but not many cereal options. I would have preferred there to be sugar-free options with the hot drinks but there is hot water for tea bags. The decor is superb and bed warm and comfortable. I didn't get to see the museum so if I come back then I will probably choose to stay here again!

We stayed at the hotel for 3 nights during our first trip to Changsha and the experience was unforgettable. The staff was very friendly and thoughtful. The reception helped us upgrade the room for free. The Concierge Supervisor Nolan Zhou was very helpful and helped us carry the luggage to the room. The cleaning ladies tidied up the room in a meticulous way everyday. The room was very spacious, clean, well-appointed, and equipped with a very large bathroom.