Vienna International Hotel (Changsha Airport) Reviews

Response from Property: 尊敬的賓客：您好，很遺憾沒能給您帶來完美的入住體驗，我們很重視您的反饋，並將不斷加強提升各項服務品質的提升，烘乾機的問題我們將反饋給相關部門進行整改，您下次入住本店可以提前致電前台給您開窗通風靠小區安靜的房間，您在住期間有任何問題都可以用房間座機電話撥0致前台，小維非常期待還能再次為您服務，也請您再給我們一次機會，期待您的下次入住，祝您生活愉快！

Response from Property: 尊敬的客人您好，非常感謝您對小維的評價，小維看到非常欣喜呀!非常高興您的出行選擇我們陪您一同度過，也非常高興我們的設施及服務能夠讓您感到滿意。感謝您對我們工作的鼓勵及支持，我們會在服務上不斷創新，希望通過温馨、細緻化的服務，為每一位到店客人提供更加優質的服務，酒店提供免費停車場、免費洗衣房，免費行李物品等。非常感謝您選擇入住小維家並分享您的入住感受！小維期待您的再次光臨喲！

Response from Property: 尊敬的賓客： 感謝您入住酒店並分享， 很高興酒店的每一個環節都得到您的認可， 通過您細緻入微的描述， 可以感受到這次旅程給您帶來的幸福感， 這是我們服務者一直追求的， 這也將成為我們繼續努力、不斷進取的動力， 期待下次為您服務！

Response from Property: Dear guest: Hello, thank you for staying at Vienna International Hotel (Changsha Airport Branch). We are sorry that our breakfast did not meet your taste. The hotel's buffet breakfast includes Chinese and Western meals, ranging from milk, steamed buns, rice noodles, noodles, porridge to bread, desserts, fruits, etc. Although many guests have praised the breakfast, it is our fault that it failed to satisfy you. It's not good enough. The hotel will continue to upgrade the types and tastes of breakfast. We hope you will come again to taste it. We will definitely bring you a different breakfast experience.

Response from Property: Dear guest, thank you very much for your review. We are very sorry for the problems you encountered during your stay. The hotel management attaches great importance to the hot water, sanitation and other related issues you reported, and has arranged for specialists to conduct rectification and investigation. The hot water problem has been rectified and investigated now and is back to normal. Regarding the issue of someone ringing your doorbell in the early morning, we It has been investigated that other customers went to the wrong floor; for the bug problem, the disinfection company has been contacted to conduct a comprehensive rectification of the room. If you check in next time, we can upgrade the room type for you as an apology. We look forward to your visit again and wish you a happy life!

Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!

Response from Property: Hello, distinguished guests! Thank you very much for your stay and review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. Regarding the issues you mentioned, we will also assign relevant personnel to make corrections. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely looking forward to seeing you again!

Response from Property: Dear guests: Thank you for your affirmation of us. In order to provide you with a more meticulous and thoughtful service experience, we provide free airport pick-up and drop-off, self-service laundry service, and self-service tea. Let those who pursue excellence feel as comfortable and convenient as at home even when traveling. Satisfaction has only a starting point and no end. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!

Response from Property: The hotel provides self-service laundry, self-service tea, sweet spring drop-off and other services. Enjoy a happy holiday. For more information, please follow the Vienna official account. Thank you very much for your recognition and support for us. Your encouragement is the driving force for us to move forward. The hotel will launch more preferential activities and we look forward to your visit again!

Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. We have submitted your feedback to the relevant departments. We will share your suggestions with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We are always pursuing to create a perfect stay experience for our guests. We believe that you will have a new experience when you next stay, and we sincerely invite you to come again.

Response from Property: Dear guests: Hello! Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Vienna International Hotel (Changsha Airport Branch) strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. welcome next time!

Response from Property: Thank you for choosing us and supporting our hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!

Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, making them the best choice for your travels. It is our pleasure to serve you. All the hotel staff look forward to your next visit!

Response from Property: 尊敬的賓客：您好，很遺憾沒能給您帶來完美的入住體驗，我們很重視您的反饋，並將不斷加強提升各項服務品質的提升，您在住期間有任何問題都可以用房間座機電話撥0致前台，小維非常期待還能再次為您服務，也請您再給我們一次機會，期待您的下次入住，祝您生活愉快！