Novotel Jakarta Cikini Reviews

Response from Property: Dear Mr Nicholas Jean Wai,Thank you for taking the time to share your feedback with us.We are pleased to know that our check-in service met your expectations. However, we regret to hear that other aspects of your stay did not fully satisfy you. At Novotel Jakarta Cikini, we provide amenities upon request as part of our sustainability commitment, but we understand this may have caused some inconvenience, and we truly appreciate your input.We also note your comments regarding the breakfast experience. Your feedback has been shared with our culinary team to help us improve both the quality and variety of our offerings.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back for a better experience in the future.Warm regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Valued Guest,Thank you for sharing your experience at Novotel Jakarta Cikini.Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience.We look forward to welcoming you back to Novotel Jakarta Cikini.Best regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Valued Guest,Thank you for staying with us and taking a moment to share your recent experience.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Mr/Ms Weehournow,Thank you for sharing your recent experience with us. We are pleased to know that you enjoyed our strategic location, the variety of breakfast options, and the cleanliness of our gym and pool facilities.However, we sincerely apologize for the inconveniences you encountered during your stay. Your comments regarding the cleanliness of the water bottle caps, and the delay in delivering amenities. Please be assured that we are addressing these issues with the relevant departments to prevent recurrence and improve our service delivery.Your feedback is truly valuable in helping us enhance our guest experience, and we hope to have another opportunity to welcome you back and provide the best service that you deserve.Warm regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are delighted to hear that you found our rooms spacious and beautiful, and that you love the hotel overall. However, we noticed your comment stating, "This hotel is no good," which seems to contrast with the rest of your review. If there are any concerns or areas where we can improve, please do not hesitate to let us know. Your feedback is invaluable in helping us enhance our guests experiences.We hope to have the pleasure of welcoming you back soon.Warm regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Valued Guest,Thank your for taking the time to share your experience during your stay.We are glad that you enjoyed your visit. Your review motivates us to continue providing the best service. and we hope to see you again soon.Best regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Mr Ahmad Razif,Thank you for sharing your positive feedback. We're delighted to hear that you found the room comfortable, enjoyed the food, and appreciated our strategic location. It means a lot to know you plan to stay with us again. We look forward to welcoming you back soon.Warm regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Valued Guest,Thank you for sharing your experience at Novotel Jakarta Cikini.Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience.We look forward to welcoming you back to Novotel Jakarta Cikini.Best regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Mr Joshua Lim,Thank you for your positive review. We are pleased to hear that you enjoyed your stay and found our hotel clean and comfortable. It's great to know that our convenient location contributed to your experience.We appreciate your feedback and look forward to welcoming you back for another enjoyable stay.Warm regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Mr/Ms Xiao,Thank you for taking the time to share your experience with us. We’re pleased to hear that you enjoyed our breakfast selection and appreciated the variety we offer.We sincerely apologize for the delay during your check-in process. Your feedback is important, and we heve reviewed in regards to this matter with our team and will ensure a more efficient and welcoming arrival experience for all guests.We hope to have the opportunity to welcome you back for a smoother and even more enjoyable stay in the future.Warm regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Ms Shinta Asmono,Thank you for staying with us and taking a moment to share your recent experience.We are happy to hear that you are satisfied with the room, breakfast, and also the services provided by our team.We hope you choose to stay with us again and We look forward to welcoming you back.Best regards,Riganda TagatoropGeneral Manager

Response from Property: Dear Mr Eric Low,Thank you for taking time to share your experience during your stay. We really appreciate and glad to hear that you enjoyed stay with us. It was our great pleasure to assist you during stay for an enjoyable and memorable experience.We look forward to welcoming you again in the future.Best Regards,Riganda TogatoropGeneral Manager

Response from Property: Dear dr_Fit,Thank you for your feedback. We are glad to hear that you found the room clean and comfortable. We understand that traffic in the area can be challenging at times, and we truly appreciate your patience and understanding. We hope to welcome you back again soon for another pleasant stay.Best Regards,Riganda TogatoropGeneral Manager

Response from Property: Dear Mr Hazrul,Thank you for sharing your experience at Novotel Jakarta Cikini.Providing the best service is our priority, and we are delighted to know that you had an enjoyable experience.We look forward to welcoming you back to Novotel Jakarta Cikini.Best regards,Riganda TogatoropGeneral Manager