Jl. H. Agus Salim No.11, Gambir, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10310, IndonesiaSee Hotel Details
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1 night
Guest Reviews
9.0/10
Great
142 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities8.7
Service8.9
Cleanliness9.1
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All reviews(142)
Positive reviews(140)
Reviews with photos/video(31)
Great service(31)
Awesome stay(23)
Convenient location(20)
Delicious breakfast(19)
Awesome rooms(17)
Perfect for business trips(6)
Great value for money(6)
Close to scenic area(5)
Negative reviews(2)
Iba05
Superior Room With Double Bed
Stayed in Jun 2025
Solo traveler
12 review
10/10
Outstanding
Posted on Jul 31, 2025
Very clean and great personel !
Saranjit
Superior Room With Double Bed
Stayed in Oct 2024
Business traveler
1 review
9.5/10
Amazing
Posted on Dec 14, 2024
Staffs are friendly and helpful. The room is well prepared and has enough space. I will definitely go back. It nears malls mesuem and cafe, but the traffic might delayed you from them.
Response from Property: Dear Saranjit,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager
Nur Cherylynne Binti
Superior Room With Double Bed
Stayed in Sep 2024
Traveling with friends
8 review
10/10
Outstanding
Posted on Nov 12, 2024
Love this hotel so much! Breakfast is good! Love the jamu section, will visit again
Response from Property: Nur Cherylynne Binti,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager
ieao
Superior Room With Double Bed
Stayed in Dec 2024
Family
18 review
8.0/10
Very Good
Posted on Feb 4, 2025
Great location near Gambir Station for morning trains to Bandung. Rooms are a bit old and dusty. But you’re after convenience, it does the job!
Response from Property: Dear Ieao,Thank you for taking the time to share your experience at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback, and I apologize that your experience did not live up to your expectations, please allow me to express my sincere apologies.At Mercure, we strive to provide an extra-mile service experience for every customer, therefore your feedback is extremely valuable to us. Please rest assured that we are taking the appropriate measures to address the issue and prevent its future occurrence.We appreciate your sharing concerns, and it is our hope that you will allow to better serve you in the near future.Sincerely,Winaryo Wasdi Hotel Manager
Mr Gray
Superior Room With Double Bed
Stayed in Jan 2025
Business traveler
11 review
10/10
Outstanding
Posted on Feb 16, 2025
Decent affordable hotel that's close to all the amenities, shopping mall etc. Recommended
Response from Property: Dear Mr. Gray,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Devi Emerson Hotel Manager
Gag
Superior Room With Double Bed
Stayed in Oct 2024
Business traveler
14 review
9.5/10
Amazing
Posted on Jan 10, 2025
good location, clean, nice service, more facilities, good price. recommended
Response from Property: Dear Gag,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager
Tatiana 0094
Superior Room With Double Bed
Stayed in Oct 2024
Solo traveler
7 review
8.5/10
Very Good
Posted on Dec 16, 2024
Overall it was good. The construction next door spoiled the impression.
Response from Property: Dear Tatiana,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager
Alistair
Superior Room With Double Bed
Stayed in Jan 2024
Business traveler
7 review
6.0/10
Posted on Feb 3, 2024
Do not stay here if you want to sleep well! Woken up early in the morning by Chinese music playing throughout the building. Called reception to ask them to turn it down, which they did for only 5 minutes. Terrible! Avoid.
Response from Property: Dear Mr. Alistair,Thank you for having taken the time to share your stay experience with us, and we regret to learn that your experience related with our music volume at the corridor had fallen short of your expectations.Our guest satisfaction is importance to us, and your feedback will certainly help us to continuously improve upon the experience for all our valued guest.Nonetheless, we acknowledge that our team could have been more prompt with the service to ensure that your overall stay experience had been a seamless one. Once again thank you very much for your feedback to us and we do apologies any inconveniences due to short fall of those experience, we do hope that this situation will not refraining you to visit us again in the future.We sincerely hope that you will give us another opportunity to restore your confidence in us. If we may assist with any arrangement ahead of your future visit.Yours Sincerely,Winaryo WasdiResident Manager
Guest User
Privilege Room With Double Bed
Stayed in Nov 2023
Family
1 review
10/10
Outstanding
Posted on Dec 29, 2023
I feel ber nice for this trip, service excellent, food and hygiene are very good
Response from Property: Dear Valued Guest,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager
Akaje
Superior Twin Room
Stayed in May 2023
Business traveler
11 review
9.0/10
Great
Posted on Jun 19, 2023
The location is great near to the city center Monas
Response from Property: Dear Taufiqullah JR,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our location wise, that complemented well to provide you with an exceptional stay with us. Our team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager
Guest User
Superior Room With Double Bed
Stayed in Jun 2025
Business traveler
5 review
10/10
Outstanding
Posted on Aug 1, 2025
Nyaman
Guest User
Superior Room With Double Bed
Stayed in Nov 2024
Business traveler
1 review
9.5/10
Amazing
Posted on Dec 19, 2024
Good lication
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager
Guest User
Superior Room With Double Bed
Stayed in Oct 2022
Solo traveler
1 review
9.0/10
Great
Posted on Nov 28, 2022
First time staying here and it was quite nice. I ordered room service at 1am and the team sent food over very fast (and it tastes really good too! check out the photo below)
Super accessible to the National Museum (around a 10-minute walk). I walked over during the day.
Response from Property: Dear _TXHKhosyfwe, We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Mercurely yours, Frederick HattaAsst. Front Office Manager
Roslan
Deluxe Twin Room
Stayed in Nov 2023
Family
1 review
10/10
Outstanding
Posted on Dec 17, 2023
Good service, clean and very good locations
Response from Property: Dear Mr. Roslan,Thank you for reviewing your stay at Mercure Jakarta Sabang. We are delighted that you have taken the time to share your appreciation of our room’s facilities and our delicious food.We are also glad that our staff's hospitality, well-appointed room had complemented well to provide you with an exceptional stay with usOur team endeavours to provide a warm level of service that is synonymous with the Mercure Jakarta Sabang’s signature hospitality, and I’m heartened that we have been able to create an overall enjoyable experience for you. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Winaryo WasdiResident Manager
Guest User
Superior Room With Double Bed
Stayed in Sep 2024
Family
1 review
10/10
Outstanding
Posted on Nov 23, 2024
I like it
Response from Property: Dear Valued Guest,We very much appreciate your comments regarding your stay at the Mercure Jakarta Sabang. It is always a pleasure to receive positive feedback and we always strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Winaryo WasdiHotel Manager