Swiss-Belexpress Cideng

Swiss-Belexpress Cideng Reviews

Swiss-Belexpress Cideng

No.58 Jalan Cideng Timur, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10160, IndonesiaView Hotel Details
Swiss-Belexpress Cideng
Swiss-Belexpress CidengSwiss-Belexpress CidengSwiss-Belexpress Cideng
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Swiss-Belexpress Cideng Guest Reviews

4.6/5
Great
143 review
Verified reviews
Location4.6
Amenities4.5
Service4.7
Cleanliness4.6
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All reviews(143)
Positive reviews(143)
Reviews with photos/video(73)
Clean and tidy(16)
Great location(16)
Friendly owner(15)
Awesome stay(11)
Awesome rooms(10)
Anonymous User
Express Queen Room
Stayed in Nov 2024
Couples
15 review
5.0/5
Outstanding
Posted on Dec 13, 2024
Clean and comfortable room, friendly helpful staff, great location near 24H food shops and convenience stores. Breakfast is delicious and there is a good selection of local dishes to try. Will come back here!
Response from Property: Dear Guest,Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,Swiss-Belexpress Cideng
Sidharta Supramadi
Express Queen Room
Stayed in Oct 2024
Business travelers
74 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
Response from Property: Dear Sidharta Supramadi, Thank you very much for your wonderful recommendation. We are glad to hear that you enjoyed all the hotel facilities and had a memorable experience. We look forward to seeing you again soon. Warm regards, Swiss-Belexpress Cideng
AF09
Express Twin Room
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Oct 8, 2024
I stayed at this hotel for one night. Great room for a two star hotel. The hotel is located in the central part of Jakarta. The receptionists are very friendly and helpful.
Response from Property: Dear AF09,Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities.Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests.Looking forward to welcoming you back on your next return.Regards,Swiss-Belexpress Cideng
Didik Ardiko
Express Queen Room
Stayed in Sep 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Oct 7, 2024
This hotel actually was named fave hotel cideng then in 2023 renovated with the new management under swisbell chains.. the rooms was nice, they provide netflix and google play, nice location but the rooms was not soundproof and i recomended for guest to choose the room not facing the street ( too noisy with the traffic vehicle ) breakfast not so special hopefully they can improve the variety menu.
Response from Property: Dear Didik Ardiko,Thank you for such a nice review. We are happy that in general you had a wonderful stay with us here.We appreciate your valuable feedback it helps us to maintain and identify the areas we can improve the guest experience. I am happy to hear that you have enjoyed the stay.I have shared it to the departments concerned. We look forward to welcoming back and hopefully soon.Warm Regards,Swiss-Belexpress Cideng
Anonymous User
Express Queen Room
Stayed in Jun 2024
Solo travelers
10 review
4.2/5
Very Good
Posted on Aug 3, 2024
Great location and service, the room is clean, and has no smell as well. They use carpet in the corridors making it's a bit difficult to take your luggages with you. Some noises can still be heard from inside the room and the amenities are very basic.
6/9
Response from Property: Dear Guest,Thank you for taking the time to give the best rating and positive review during your stay. We are very happy to read your review especially about the hospitality we provide. Basically, it is our top priority to be able to serve you well.This information is very useful for us to maintain the quality of service and products.Once again, thank you, your review is very motivating for us.We look forward to your next visit and sharing other interesting experiences with usRegards,Swiss-Belexpress Cideng
Geri
Express Queen Room
Stayed in Nov 2024
Business travelers
84 review
4.5/5
Great
Posted on Dec 5, 2024
This time, the room I was given had some upkeep problems. Toilet seat cover came off, the shower head was misaligned. But the engineering team was quick to solve it when I highlighted it. Kudos to them. They fixed a new show head and toilet seat cover during the day when I was away.
Response from Property: Dear Geri,Thank you so much for your great recommendation.We are delighted to read that you enjoy all hotel facilities and got unforgettable experience.I shared your very nice words with Engineering team both representing an extraordinary team we have here always ready to personalize any stay.We wish to see you again very soon.Very kind regards,Swiss-Belexpress Cideng
AMSYAR SASZRI
Express Queen Room
Stayed in Oct 2024
Solo travelers
19 review
4.5/5
Great
Posted on Nov 20, 2024
2 for 2 thus far. Great service, comfortable bed and pillows, good location. Breakfast was good. Will recommend and will be back for sure.
Response from Property: Dear Amsyar Saszri,I would like to thank you for taking the valuable time to share your feedback stay at Swiss-Belexpress Cideng Jakarta. It is our pleasure to know that you have enjoyed our service and the facilities provided throughout your stay.We appreciate your positive review and look forward to the pleasure of welcoming you back again soon.Regards,Swiss-Belexpress Cideng
Ibn
Express Twin Room
Stayed in Sep 2024
Business travelers
15 review
5.0/5
Outstanding
Posted on Oct 8, 2024
oke amazing
Response from Property: Dear Ibn,Thank you for taking the valuable time to share your feedback following your recent stay at Swiss-Belexpress Cideng Jakarta. It is our pleasure to know that you have enjoyed our service and the facilities provided throughout your stay.We appreciate your positive review and look forward to the pleasure of welcoming you back again soon.Regards,Swiss-Belexpress Cideng
Guest User
Express Queen Room
Stayed in Oct 2024
Business travelers
47 review
4.7/5
Amazing
Posted on Nov 12, 2024
Good location also as a few restoran around hotel, over all inside hotel are very satified.
Response from Property: Dear Guest,I would like to thank you for your recent stay at Swiss-Belexpress Cideng. We are truly grateful you took the time to share your positive recent experience, having enjoyed our facilities.We appreciate your positive review and look forward to the pleasure of welcoming you back again soon.RegardsSwiss-Belexpress Cideng
Savira zhuanzah
Express Queen Room
Stayed in Aug 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Was here for 1 night , room was clean no smell , receptionist so welcoming and polite especially mr fakri or fikri i forgot, he’s so nice though. Otherwise still hear people from another rooms, but im ok with that, and at night still hear about motocicle and car because so near with the road. Not recommended if you bring your own car bcs the parking lot not available. Not recommended about the massage as well , it’s just the lady need more training about massages. Overall about the room and place so nice, near from restaurant. With the affordable price , is worth to stay thanks
Response from Property: Dear Savira Zhuanzah,Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests. Looking forward to welcoming you back on your next return. Regards,Swiss-Belexpress Cideng
Guest User
Express Queen Room
Stayed in Jul 2024
Couples
20 review
3.7/5
Posted on Aug 18, 2024
Good location, next to lots of cafes and fast food. It was mostly clean, sasly linen was stained (what is wrong with Indonesia and stains?). Breakfast was overpriced, it's much cheaper to order includinf breakfast from trip.com, but it was mostly Insonesian and western options very limitted (to toast), also they make eggs but it's either very oily or very runny.
Response from Property: Dear guest,We do apologize for all the inconveniences that you had during your stay with us. We have highlight your constructive comment for the improvement.I hope that you will give me the chance to show you that we can offer you an unforgettable experience during your next stay with us.Thank you once again and we look forward to welcoming you back in our hotel in your next visit!Regards,Swiss-Belexpress Cideng
Guest User
Express Queen Room
Stayed in Sep 2024
Couples
10 review
4.7/5
Amazing
Posted on Nov 24, 2024
Good location, value for money, friendly staff and fairly good amenities.
Response from Property: Dear Guest, I would like to thank you for taking the valuable time to share your feedback following your recent stay at Swiss-Belexpress Cideng Jakarta. It is our pleasure to know that you have enjoyed our service and the facilities provided throughout your stay. We appreciate your positive review and look forward to the pleasure of welcoming you back again soon. Regrards, Swiss-Belexpress Cideng
Guest User
Express Twin Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Gteat service. Clean hotel. Good location. Nice breakfast.
Response from Property: Dear GuestThank you for your recent stay at Swiss-Belexpress Cideng. We are truly grateful you took the time to share your positive recent experience, having enjoyed our breakfasting menu, and facilities.We appreciate your positive review and look forward to the pleasure of welcoming you back again soon.Regards,Swiss-Belexpress Cideng
vincelove
Express Queen Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Oct 26, 2024
clean and satisfied service hotel, location near highway.
Response from Property: Dear Vincelove, Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests. Looking forward to welcoming you back on your next return. Regards, Swiss-Belexpress Cideng
Anonymous User
Express Queen Room
Stayed in Jul 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 4, 2024
thumbs up for SB group!!!!! clean n neat room, and great services!!
Response from Property: Dear Guest, Thank you for taking the time to write your experience pertaining to your recent stay at our hotel. We’re glad to learn that you had a wonderful journey with us as well as enjoyed our hotel ambiance and facilities. Our guest's comfort is our utmost priority, therefore we strive to provide excellent service and facilities to our guests. Looking forward to welcoming you back on your next return. Regards, Swiss-Belexpress Cideng