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We sincerely would like to thank Hotel Des Indes Menteng and Mba Cindy for helping us arrange our special day. The vendors provided are professionals in doing their work! 🙏🏻👍🏻 The hotel itself is beautiful - and although the room was small, it was clean and comfortable. The staffs are friendly as well.

This hotel is next level! Stylish, comfortable, efficient. Yet incredibly warm, hospitable and genuinely welcoming. The suite (3004) was a marvel of design and comfort. Luxurious Le Labo bath products, smart toilet, the most comfortable bedding, overlooking the skyline of Jakarta. You will not want to leave your room. Except you must because what awaits you every morning is the best breakfast in the world! Danang the pastry chef makes the best egg benedict and French toast. You will be spoilt for choice in the dining room. But best of all, it's the staff of the Park Hyatt. They are just wonderful! They could not do enough for us.

I vacation with family .. the facilities of hotel in mulia senayan very beautiful.. especially at fitness center . This hotel have very big fitness center and many complete equipment and have tennis court I really enjoyed .. very big thanks for staff Ridwan and sukarmin very helpful. Thank you

I stayed at this hotel because there was a concert in the GBK area. If you have an event, especially a concert in the Senayan area, then this hotel is the right choice to stay with an affordable rate and walking distance to GBK and malls (Plaza Senayan, Senayan City). But with as a 3 star hotel, don't expect the ‘great’ facilities or services, as long as there is a comfortable and clean enough place to take a rest and shower.

Stayed 2N in a 1BR (Rm # 2201) - the worse accommodation I've encountered in Jakarta where reputable hotel chains I've stayed before are always clean and pleasant. The stay looked unpromising upon getting the key cards in a very well used and yellowish looking jacket (ok, forgivable if is a sustainability effort in a post covid world and in a property where hygiene and decent upkeeping is obviously of lower priority perhaps?) Things started going downhill after I stepped out of the lift to be welcomed by the mouldy patch and peeling paint on the common corridor walls and ceilings. More to dislikes upon stepping into the room: - First impression is that it hasn't been in used for a while with blast from 80s decor - Strand of hairs on the sink top, bed, desks... everywhere in plain sight - Very used and dumpy looking sofa that doesn't felt too clean - Bedsheet isn't too clean with prominent old stain when you flip over the quilt - Old and dirty looking dryer with few packets of partially used washing powder - Yellowish looking switches with dirt and grime collecting around the corners - Standing shower isn't working as is leaking at the back with weak pressure - Balls of dust and peeling paint could be seen everywhere in the room - Wall and ceiling paints were peeling off here and there - Rain water could seep through the living room window causing the floor around the window to be wet - Final straw was the dirty and smelly fridge causing the lapis legit I bought from nearby Mandarin Oriental to reek of a terrible and unwholesome freezer stench Horrible, not recommended and a total rip off at S$250++ per night!

The hotel is connected to a mall and there is a convenient store and supermarket also. The staff are all polite and helpful. Breakfast was delicious and choices are good. We enjoyed the jacuzzi very much right next to the swimming pool. It was the right choice to choose Fairmont when we just wanted to relax and eat good food.

I was staying at MO Jakarta for quarantine repratriation 10 days in December 2021. At the beginning, I asked the staff via email to provide me bank details for bank transfer before I check-in but it was not provided until the day of check-in then I need to use my personal bank account. Food tasted very good and room was comfortable too. I think the letdown is laundry service that is not clear for pick-up time and one day staff forgot to pick my laundry but it’s okay caused I contacted the guest service. I’d also thank the staff who gave me mineral water in gallon and dispenser. It is such good innitiative and kind gesture. Overall, I am happy to stay at MO Jakarta for isolated 10 days without boredom and discomfort.

Outstanding and beautiful hotel - well organized and attentive staff. Easily comparable to top end hotels I have stayed at in Dubai and elsewhere. Food is excellent - room service is prompt and offers a wide choice from all available restaurants. Indonesia Plaza next door was hugely helpful and convenient.

My last staycation in Shangri-la hotel Jakarta on 31 May 2023 was amazing. The dinner in satoo was delicious and the staff especially the waiter, Mr. Bayu so friendly and helpful. My most recent staycation was at the Shangri-la Hotel in Jakarta on May 31, 2023. The dinner at Satoo was great, and the waiter, particularly the waiter, Mr. Bayu, was extremely nice and helpful. Thanks for the service.

The problem is: Every time when a taxi drops me off in front of the hotel's lobby, and when a previously booked taxi (”Grab”) picks me up in front of the hotel's lobby, the driver must pay 5000 IDR = 0.31 USD to hotel's parking staff at the exit ramp, therefore at the end I (as a hotel guest) have to pay this expense to a taxi xriver along with a taxi fare. This is not right and it is not fair, as matter of principle. Moreover, currently the hotel's first floor is being renovated. Therefore, there is a significant level of annoying and disturbing noise (drilling, breaking, etc.) during working hours on working days, except weekend.. This disturbance is being propagated to the third floor, where I stayed.