Four Seasons Hotel Casablanca Reviews

It was like any other hotel except that you feel the luxury here. Didn’t even offer welcome drink or fruit platter just 3 miserable pieces of macaroons in the room. Bed was very comfortable. Went to pool around 6.30pm. Nobody was there to provide towels ?

The service is excellent, which is usual for 4 seasons. The spa was under renovation,which we should have been informed while booking. The other major drawback is the hotel does not have a bar and does not serve any liquor because of its proximity to the Hasán mosque.

The last stop was Casablanca. We booked the ideal Four Seasons Hotel. As expected, it was excellent in all aspects. First of all, it was close to the sea with beautiful scenery. Secondly, it was clean and the food was satisfactory.

The hotel service is very bad, the front desk staff has no smile. The glass windows in the room are covered with dust. Very disappointed

The hotel is too expensive and expensive, especially the head of the shower gel and shampoo bottle is too thin, and you have to press it many times to get the same amount as an ordinary Chinese pump. The service attitude of the staff is not bad. There are not many types of breakfast, including omelettes and so on. To order again

Excellent, very cost-effective, the most comfortable night in Morocco

The room is too small and the sound insulation is poor

I originally planned to stay for one night, but it was so good that I decided to extend my stay. Also, the hotel smelled so good that I bought it as a souvenir.

For a hotel like Four Seasons, guests' expectations and requirements are naturally higher. After checking out, I received a questionnaire from the hotel. One of the questions asked whether I felt personally recognized during my stay. My answer was definitely no. Not to mention that different staff members at the front desk had to explain the same thing repeatedly, let alone expect them to remember your name and room. They couldn't even smile at guests. If you don't smile at them first, they will be cold and unapproachable. Sometimes they won't smile even if you smile at them. It's amazing! Moroccans on the street are not like this. They are all very enthusiastic. Why are you people working at Four Seasons superior? Going to the front desk to ask a question is like owing them a lot of money. They look like "don't bother me". It's really annoying! But the waiters in the lobby restaurant are very good. I am most satisfied with the restaurant after staying here. If you go to Casa, it is recommended to stay in the city center for a few days to visit the attractions, and then come to this hotel to rest and enjoy the sunshine and beach.

The hotel's location is by the sea, facing the North Atlantic Ocean. This is the most upscale and only five-star hotel in Casablanca. All the staff at the hotel are very friendly. Give guests a feeling of being at home. The decoration of the lobby and rooms are very high-end, the equipment is very new, and it is very warm. The restaurant faces the sea, has a lot of products, and tastes good. The swimming pool is under renovation. The overall feeling is still very good.

Gorgeous hotel! I liked everything!

The price is not cheap, but the room is large, the service is good, the environment is good, there is a beach 🏖️, a swimming pool, and a mall next to it, which is very convenient

The best hotel I have stayed in Casablanca on a business trip. The environment and facilities are all five-star standards, and the service is warm and thoughtful.

Very good, very satisfied