Four Seasons Hotel Casablanca Reviews

Dear Four Seasons Hotel Casablanca Team, I want to express my heartfelt gratitude for the incredible experience we had during our honeymoon at your hotel. The welcoming decorations in our room, adorned with beautiful rose flowers, made our stay truly special. I would like to give a special mention to Aida, who took exceptional care of us throughout our visit. Every time we needed assistance, she was there, ensuring our comfort and happiness.  Additionally, I want to thank the front desk manager, Samiya Bernoussi, for accommodating our request for a late check-out after we learned about our flight delay. Your attentiveness and kindness are greatly appreciated.                                                    Thank you once again to all the staff for making our honeymoon unforgettable.  Sincerely,

It was like any other hotel except that you feel the luxury here. Didn’t even offer welcome drink or fruit platter just 3 miserable pieces of macaroons in the room. Bed was very comfortable. Went to pool around 6.30pm. Nobody was there to provide towels ?

The service is excellent, which is usual for 4 seasons. The spa was under renovation,which we should have been informed while booking. The other major drawback is the hotel does not have a bar and does not serve any liquor because of its proximity to the Hasán mosque.

It is worthy of being called Four Seasons. The service is excellent and the scenery is beautiful. I upgraded the room type and I like it very much. I recommend it

Casa is the closest hotel to the beach. It is on the beach road. The beach is right outside the hotel.

The hotel is very beautiful by the sea. The security check is strict and very safe.

The last stop was Casablanca. We booked the ideal Four Seasons Hotel. As expected, it was excellent in all aspects. First of all, it was close to the sea with beautiful scenery. Secondly, it was clean and the food was satisfactory.

The hotel service is very bad, the front desk staff has no smile. The glass windows in the room are covered with dust. Very disappointed

The room is very clean, I will consider staying next time

The hotel is too expensive and expensive, especially the head of the shower gel and shampoo bottle is too thin, and you have to press it many times to get the same amount as an ordinary Chinese pump. The service attitude of the staff is not bad. There are not many types of breakfast, including omelettes and so on. To order again

Excellent, very cost-effective, the most comfortable night in Morocco

The room is too small and the sound insulation is poor

I originally planned to stay for one night, but it was so good that I decided to extend my stay. Also, the hotel smelled so good that I bought it as a souvenir.

For a hotel like Four Seasons, guests' expectations and requirements are naturally higher. After checking out, I received a questionnaire from the hotel. One of the questions asked whether I felt personally recognized during my stay. My answer was definitely no. Not to mention that different staff members at the front desk had to explain the same thing repeatedly, let alone expect them to remember your name and room. They couldn't even smile at guests. If you don't smile at them first, they will be cold and unapproachable. Sometimes they won't smile even if you smile at them. It's amazing! Moroccans on the street are not like this. They are all very enthusiastic. Why are you people working at Four Seasons superior? Going to the front desk to ask a question is like owing them a lot of money. They look like "don't bother me". It's really annoying! But the waiters in the lobby restaurant are very good. I am most satisfied with the restaurant after staying here. If you go to Casa, it is recommended to stay in the city center for a few days to visit the attractions, and then come to this hotel to rest and enjoy the sunshine and beach.