Cra. 2 #Cra 2 N° 9-54, Cartagena de Indias, Cartagena, Provincia de, Bocagrande, Cartagena, Bolivar, ColombiaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
8.7/10
Very Good
113 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.9
Service8.9
Cleanliness8.7
Filter by:
Sort by:
All reviews(113)
Positive reviews(13)
Reviews with photos/video(5)
Great service(5)
Guest User
Standard Queen Room
Stayed in May 2024
Solo traveler
2 review
9.0/10
Great
Posted on Jun 21, 2024
Great location and excellent service as always.
Jennifer
Accessible King Suite
Stayed in Apr 2023
Couple
30 review
8.0/10
Very Good
Posted on May 4, 2023
We usually stay here when in Cartagena. The staff is amazing. Great location. But the price is definitely very high compared to what you get for the room. Definitely needs some updates. Good food at the pool bar and again great customer service!!!!!
Nicole
Two Double Room
Stayed in Feb 2023
Traveling with friends
6 review
8.5/10
Very Good
Posted on Apr 1, 2023
Pool area was great, beds were comfortable. The real problem was the breakfast. Very little choice and milk, yoghurt etc left out for hours with no refrigerator. There were also a lot of fruit flies on the uncovered food. I got sick after eating the yoghurt
Manuel
Standard Queen Room
Stayed in Feb 2025
Couple
5 review
10/10
Outstanding
Posted on Mar 18, 2025
Everything was great except for one small incident in the restaurant when a guest ate topless. But the hotel is fantastic, and I highly recommend it. Breakfast is very good. The location is good, and the staff is very friendly.
Original TextTranslated by Google
6/8
Chuxinyixian
Two Double Room
Stayed in Sep 2024
Business traveler
21 review
9.0/10
Great
Posted on Nov 10, 2024
Located on the peninsula, the environment is relatively safe. The beach is a 100-meter walk away. There are many restaurants and cafes, so eating is definitely convenient. You can take a taxi or an online car-hailing service to get around.
Original TextTranslated by Google
Guest User
Standard Queen Room
Stayed in Feb 2024
Business traveler
29 review
10/10
Outstanding
Posted on Jun 15, 2024
A very good hotel. Well, I asked the front desk to help print the information, and they were very cooperative and patient. Thank you very much to the little brother opposite. It is very convenient to eat at McDonald's.
Original TextTranslated by Google
Grzegorz Podróżnik
Standard Queen Room
Stayed in Jan 2024
Couple
15 review
9.5/10
Amazing
Posted on Feb 9, 2024
Very good hotel close to the beach and the old town. Helpful and extremely polite service at the reception. Delicious breakfasts with lots of fruit and unlimited options. We haven't had such breakfasts in all of Colombia for 2 weeks. The rooftop swimming pool is also open late in the evening. A small minus for the lack of drinking water in the room, but I don't think there is such a tradition in Colombia. I highly recommend this hotel as well as the Holida Inn chain. We use this network many times all over the world and have never had any problems.