J C Aquino Ave, Butuan, Agusan Del Norte, 8600, PhilippinesSee Hotel Details
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1 night
Guest Reviews
8.7/10
Very Good
135 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities7.9
Service8.8
Cleanliness8.5
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All reviews(135)
Positive reviews(123)
Reviews with photos/video(14)
Awesome stay(18)
Great service(15)
Clean and tidy(13)
Convenient for shopping(9)
Awesome rooms(7)
Near shopping area(6)
Easy to get around(5)
Negative reviews(12)
Borgiegoy
Standard Twin
Stayed in Feb 2025
Traveling with friends
8 review
10/10
Outstanding
Posted on May 1, 2025
Just beside a Mall and very accessible to everything. The place is Clean and Convenient
Response from Property: Dear Valued Guest,Mabuhay from Go Hotels Butuan!Thank you so much for your kind words! We're happy to hear you enjoyed the convenience of our location and found the place clean and accessible. Providing a comfortable and well-situated stay is always our goal, and it's great to know we met your expectations. We truly appreciate your feedback and look forward to welcoming you back soon!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
Jo78
Standard Twin
Stayed in Dec 2024
Family
22 review
8.0/10
Very Good
Posted on Feb 5, 2025
I paid extra because we early checked in. Everything was normal However the location is perfect and they provide unlimited drinking water. 😉
Response from Property: Dear Valued Guest,Mabuhay from Go Hotels Butuan!Thank you so much for your feedback! We're glad to hear that you enjoyed the location and appreciated the unlimited drinking water. We strive to offer the best possible experience for our guests. As for the early check-in, we're happy we could accommodate your request, and we appreciate your understanding of the charge for that service. We hope to welcome you back again soon!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
Rona Joy
Standard King
Stayed in Mar 2025
Couple
1 review
8.5/10
Very Good
Posted on May 2, 2025
The service is good and hotel room is clean.
Response from Property: Dear Valued Guest,Mabuhay from Go Hotels Butuan!Thank you for your positive feedback! We're glad to hear you were satisfied with our service and that your room met your cleanliness expectations. Your comfort is our top priority, and we’re happy we could make your stay a pleasant one. We look forward to welcoming you again soon!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
Guest User
Standard Twin
Stayed in Jun 2025
Solo traveler
1 review
8.5/10
Very Good
Posted on Jul 11, 2025
The customer service is very good. The staff are helpful and nice. The location is excellent. I recommend this place.
Response from Property: Dear Valued Guest,Mabuhay!Thank you for your very positive review and for recommending us! We’re delighted to hear that you appreciated our customer service and found our staff helpful and friendly. It’s also great to know you enjoyed our excellent location and surroundings.We appreciate your honest feedback on the amenities and cleanliness, and we’re continuously working to improve in these areas to make your next stay even better. Your satisfaction is important to us, and we look forward to welcoming you back to Go Hotels soon!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
Cherry322
Standard Twin
Stayed in Jun 2025
Solo traveler
13 review
10/10
Outstanding
Posted on Jul 7, 2025
Been a regular client at go hotels butuan. I just love the quiet and the accessibility of malls and transportatiin. Kudos!
Response from Property: Dear Ms. Cherry,Mabuhay from Go Hotels Butuan!Thank you so much for your continued trust and for taking the time to leave such an outstanding review! 🌟 We’re truly honored to have you as a regular guest here at Go Hotels Butuan.It’s wonderful to hear that you consistently enjoy the peaceful atmosphere, our accessible location near malls and transportation, and the overall comfort we strive to provide. Your perfect scores across all areas—amenities, cleanliness, surroundings, and service—mean the world to us and to our team who work hard to make every stay memorable.Your kind words and loyalty are truly appreciated. We look forward to welcoming you back again soon. Kudos to you as well for being such a valued guest!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
Anonymous User
Standard Twin
Stayed in Jan 2025
Family
1 review
8.0/10
Very Good
Posted on Feb 26, 2025
Nice stay for 1 night.
Response from Property: Dear Valued Guest,Mabuhay from Go Hotels Butuan!Thank you for your feedback! We're happy to hear that you had a nice stay with us, even if it was for just one night. We hope to welcome you back for a longer stay in the future!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
Gloria Diva
Standard King
Stayed in Oct 2024
Traveling with friends
7 review
10/10
Outstanding
Posted on Nov 26, 2024
Next to the Robinsons Mall. Very convenient for paper processing
Response from Property: Dear Ms. Gloria,Mabuhay!Thank you for your feedback! We're glad to hear that our location next to Robinsons Mall was convenient for your paper processing needs. We hope your stay was comfortable, and we look forward to welcoming you again soon!Joan Christine Litera(Duty Manager)
Guest User
Standard King
Stayed in Jun 2025
Business traveler
12 review
10/10
Outstanding
Posted on Jul 31, 2025
Convenient to staying here, room is tidy and clean, highly recommend
Guest User
Standard King
Stayed in Feb 2025
Solo traveler
1 review
9.5/10
Amazing
Posted on Apr 28, 2025
Great hotel for the money. The staff was very nice and helpful. the hotel is connected to the mall, so it is perfect if you're traveling alone or with company
Response from Property: Dear Valued Guest,Mabuhay from Go Hotels Butuan!Thank you so much for taking the time to leave us such a thoughtful review! We're thrilled to hear that you found our hotel to be a great value and that you enjoyed the convenience of our location—being directly connected to the mall really does make it easy for both solo travelers and those visiting with friends or family. It's especially rewarding to know that our staff made a positive impression with their friendliness and helpfulness; we’ll be sure to share your kind words with the team. We're also grateful for your honest rating on cleanliness—we're always striving to improve and will take your feedback to heart as we continue working toward an even better guest experience. We hope to have the pleasure of welcoming you back in the near future!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
AlexCraigLee
Standard King
Stayed in Feb 2025
Couple
3 review
9.5/10
Amazing
Posted on Mar 30, 2025
Everything so convenient at your doorstep. All you need is there for you. Could not ask for more. Just great, would recommend all should you visit Butuan City, Philippines.
Response from Property: Dear Mr. Alex Craig Lee,Mabuhay from Go Hotels Butuan!Thank you so much for your kind words and for being a returning guest! We’re absolutely thrilled to hear that your experience in Butuan City has once again exceeded your expectations. It's always such a pleasure to welcome back familiar faces, and we're grateful that you continue to enjoy the convenience and great experiences that the city has to offer. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to your next visit and will continue to strive to make every stay as wonderful as the last. See you again soon!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
Travelista Soloista
Standard Twin
Stayed in Feb 2025
Business traveler
11 review
8.5/10
Very Good
Posted on Mar 12, 2025
Hotel staffs are trying their best to maintain cleanliness of the hotel. Location is very accessible to all mode of transportation and i love the mall access.
Response from Property: Dear Valued Guest,Mabuhay from Go Hotels Butuan!Thank you so much for your kind words! We're thrilled to hear that you enjoyed our hotel's cleanliness and convenient location. We're also glad that you loved the easy access to the mall! Our team works hard to make sure every guest has a comfortable and enjoyable stay, and your feedback means a lot to us. We look forward to welcoming you back soon!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
jesamy malbacias
Standard King
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Dec 10, 2024
So satisfying
6/15
Response from Property: Dear Jesamy,Mabuhay!Thank you for your wonderful feedback! We're thrilled to hear that you had a satisfying stay. We look forward to welcoming you again soon!Joan Christine Litera (Duty Manager)
ellesnc
Standard Twin
Stayed in Oct 2024
Family
3 review
10/10
Outstanding
Posted on Nov 16, 2024
Very accommodating and nice place. 🫶🏻
Response from Property: Dear ellesnc,Mabuhay!Thank you for your kind words! We're so happy to hear that you had a great experience and found our place accommodating. It’s always our goal to make our guests feel welcome and comfortable. We hope to host you again soon!Joan Christine LiteraDuty Manager
AlexCraig
Standard King
Stayed in Dec 2024
Couple
28 review
8.5/10
Very Good
Posted on Jan 14, 2025
I enjoyed my stay at this hotel. Everything was perfectly ideal and conveniently located. I highly recommend this hotel for all. All under one roof, shopping, dinning, bar, cafe, bank, ATM banking, fast food court, variety of western food to choose and choices of transportation for near and far including taxi, busses, coaches, jeepi, tracicles and bikes. nearby massage parlors etc.
Response from Property: Dear Mr. Alex,Mabuhay from Go Hotels Butuan!Thank you so much for your glowing review! We're thrilled to hear that you enjoyed your stay and found the hotel's amenities and location so convenient. It's wonderful to know that the variety of services and transportation options made your experience even more enjoyable. We truly appreciate your high recommendation and look forward to welcoming you again soon!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)
Anonymous User
Standard King
Stayed in Dec 2024
Family
2 review
9.5/10
Amazing
Posted on Jan 9, 2025
Location is superb. Check-in was a breeze. The king size bed was also very good. The only hiccup was the TV. It was not a smart TV and the TV reception for the cable channels was not good (most have noise in the video). Also, the toilet/shower setup was kinda weird.
Response from Property: Dear Valued Guest,Mabuhay from Go Hotels Butuan!Thank you for your valuable feedback! We’re glad to hear you enjoyed the location, check-in process, and the king-size bed. We’re happy to inform you that the cable reception issue has been resolved. We apologize for the odd toilet/shower setup, and we’ll definitely take your comments into consideration for future improvements. Your input helps us enhance our guest experience, and we look forward to welcoming you again soon!Happy To Care Always,Ma. Lourdes Seville (Duty Manager)