Jalan Lady Guillemard, Bukit Fraser, Pahang, 49000, MalaysiaSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
43 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities7.8
Service9.0
Cleanliness8.2
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All reviews(43)
Positive reviews(34)
Reviews with photos/video(18)
Awesome stay(12)
Great location(7)
Friendly staff(6)
Negative reviews(5)
Guest User
Family Room
Stayed in Apr 2025
Family
3 review
9.0/10
Great
Posted on May 17, 2025
Great stay at shahzan wyndham. New hotel management since last visit on 2019
CHENFK
Garden View (Queen Bed)
Stayed in Mar 2025
Family
7 review
8.5/10
Very Good
Posted on Apr 21, 2025
Hotel services are nice but the hotel room with some bad smell
Anonymous User
Golf View (King Bed)
Stayed in Jan 2025
Family
13 review
9.5/10
Amazing
Posted on Feb 10, 2025
The hotel is near to clock tower, they are still under renovation you may expect some dust. Seems the contractor living in the room in front of my room but no issue. Nice golf view and clock tower. Great staffs. Spacious room.
K.B.M
Garden View (Twin Bed)
Stayed in Nov 2024
Family
5 review
10.0/10
Outstanding
Posted on Dec 31, 2024
This was the first time coming here. The hotel was newly renovated. The cleanliness was good, the amenities provide in the room also good - slippers, towels, toothbrushes and toothpaste, iron board and dryers as well as coffee and tea making. However i cant comment on the facilities as we never used any during our 2D 1N stay. But during our stay they were also some renovations done. Overall, it was a good stay. Walkable to the fraser hill clock and some eateries.
Anonymous User
Garden View (Twin Bed)
Stayed in Nov 2024
Family
27 review
10.0/10
Outstanding
Posted on Dec 26, 2024
Very good stay with connecting rooms, cookies for Christmas and convenient walk to the town
Ashraf0395
Garden View (Queen Bed)
Stayed in Nov 2024
Solo travelers
10 review
10.0/10
Outstanding
Posted on Dec 6, 2024
One of the best accomodation in Fraser Hill. Recommended for solo, group and family trip
Guest User
Garden View With Balcony (Twin Bed)
Stayed in Apr 2025
Travel with friends
2 review
5.0/10
Posted on May 4, 2025
1. The liquid soap in the bottle is finished and i call the receptionist at 11pm. They promised to come for that at 8am the next day but they never showed up. Even the house keeping tht tidy the room did not replenish the soap…i hv to call again and then only they do it.
2. During the breakfast on 3 May, while taking the food, a female (the only) waitress asked me for my room number infront of other guests eventhough the waiter has ticked it when i first entered the cafe…i dont like it and it was embarrasing and make me feel like as though i am cheater. They should be trained.
Guest User
Premium Room (King Bed)
Stayed in Sep 2024
Couples
1 review
9.5/10
Amazing
Posted on Oct 7, 2024
This is the perfect getaway when you're feeling overwhelmed with work and need to escape into nature. The hilltop location offers such a cool and refreshing climate that you won’t even miss air conditioning. While the food selection is a bit limited, especially considering the price of RM450 per night, the calming views more than make up for it. I’ll definitely be returning for the serenity this place provides.
6/8
inspirasi
Golf View (Twin Bed)
Stayed in Aug 2024
Family
3 review
10.0/10
Outstanding
Posted on Sep 29, 2024
Spacious and largest. It was a great weekend gateway. Hotel was recently renovated and give a good service
Nurul Hafizatul
Garden View (Twin Bed)
Stayed in Nov 2024
Couples
1 review
9.5/10
Amazing
Posted on Dec 29, 2024
Clean
Strategic location
Friendly staff
Niall
Garden View With Balcony (Queen Bed)
Stayed in Feb 2025
Couples
10 review
10.0/10
Outstanding
Posted on Mar 5, 2025
Very nice hotel and location! Staff were very friendly. Perfect location for hiking and nature.
말레미르
Garden View With Balcony (Queen Bed)
Stayed in Feb 2025
Family
18 review
10.0/10
Outstanding
Posted on Mar 8, 2025
It has been transformed into a remodeled hotel.
The facilities are clean and very nice.
YupSss LLS
Deluxe Double Or Twin Room, 1 Bedroom
Stayed in Jul 2024
Couples
8 review
6.5/10
Posted on Sep 24, 2024
The hotel was still under renovation at certain parts, so the room was quite dusty. The newly renovated room was nice, but there was no air cond or fan. I had to request a stand fan which was very noisy.
The breakfast option has fewer selections compared to the last time I visited. Also, there was a male staff member there who was a little unwelcoming.