470 Bath Rd, Arno's Vale, Brislington, Bristol, BS4 3HQ, United KingdomSee Hotel Details
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1 night
Guest Reviews
7.6/10
Good
115 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.6
Amenities7.7
Service7.5
Cleanliness7.7
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All reviews(115)
Positive reviews(12)
Reviews with photos/video(1)
Negative reviews(3)
Guest User
Double Room
Stayed in Mar 2025
Couples
1 review
4.5/10
Posted on May 2, 2025
offers a basic stay, but our experience was disappointing. My friends, celebrating their honeymoon, received an accusatory letter on their second day, alleging they had smoked in their room—a claim they firmly deny. The letter’s rude tone caused them unnecessary stress and made them feel unwelcome for the remainder of their stay.
The hotel’s atmosphere felt off, and its location on a busy main road resulted in noticeable noise at night. Upon our departure, it took us an extra 15 minutes to leave our room, during which we received three separate knocks urging us to hurry.
Overall, I wouldn’t choose to stay here again.
mcgee
Twin Room
Stayed in Oct 2024
Family
5 review
9.5/10
Amazing
Posted on Nov 16, 2024
Hotel was good location, and was check in straight away . Was easy to check out aswell
Aileen.
Double Room
Stayed in Feb 2025
Couples
2 review
6.0/10
Posted on Mar 24, 2025
It was noisy and we could hear even someone walked
Guest User
Double Room
Stayed in Jan 2024
Couples
2 review
9.5/10
Amazing
Posted on Feb 24, 2024
We had the loveliest time here the staff were so lovely and friendly. It was about a 30 minute walk into town and if you are travelling into town at rush hour walking is the best way as the traffic was pretty bad.
The room we stayed in was beautiful and clean and tidy and we were blown away by the service from the staff it really was lovely infact I was shocked to find they were part of a group and not independent as it felt the kind of service you would get from an independent. The bar and restaurants were lovely and the building was so beautiful inside and out we had a really lovely stay toiletries were provided and they smelt beautiful. thanks so much we had a lovely time.
6/9
UllahAtta
Twin Room
Stayed in Jan 2025
Business travelers
1 review
10.0/10
Outstanding
Posted on Feb 4, 2025
Lovely place to stay. Spacious room.
Junior
Twin Room
Stayed in Dec 2024
Couples
4 review
9.5/10
Amazing
Posted on Jan 12, 2025
Great hotel. Definitely recommend!
Guest User
Double Room
Stayed in Feb 2024
Business travelers
7 review
5.0/10
Posted on Mar 13, 2024
The hotel is about 2 miles from the city centre and offers free parking (unlike many central hotels, which charge £10-15 overnight). I waited over 10 minutes for someone to arrive at reception to check me in- the lovely lady from the bar noticed me waiting and tried to radio someone. When they finally appeared there was no apology but a brisk check in, no mention of breakfast or amenities. The hotel overall is quite an attractive historic building but the rooms are rather run down.
Mine had a radiator with screws pulled out of the wall, very squeaky floor boards and very uneven lino in the bathroom. The room was overly warm but not coming from the radiators, so not possible to turn down. Unfortunately there were noisy roadworks outside during the night- no fault of the hotel - but it would have been nice to have put guests away from the area while they are taking place if possible. I stay in Bristol regularly and will not be staying here again, it was overpriced for what it was.
Guest User
Double Room
Stayed in Jun 2023
Couples
1 review
5.0/10
Posted on Jul 31, 2023
This hotel is very much dated and needs a good make over, I have stayed in much better properties and at cheaper rates.
Breakfast was help yourself and served up until 10am but had to wait 20 minutes for warm food to be put out.
Very disappointing stay for £145, not worth it
Guest User
Double Room
Stayed in Jul 2024
Couples
19 review
7.5/10
Posted on Aug 21, 2024
The overall is old and simple. The price is cheap
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Guest User
Double Room
Stayed in Jul 2023
Other
5 review
10.0/10
Outstanding
Posted on Aug 20, 2023
The room is large, clean and tidy, but not very soundproof. The bathroom and toilet are separated. The parking lot is also very large. No worries about parking. Breakfast is 6 pounds per person. It is cost-effective. The 24-hour front desk service is very good.