Oasia Resort Sentosa by Far East Hospitality

Oasia Resort Sentosa by Far East Hospitality Reviews

Oasia Resort Sentosa by Far East Hospitality

23 Bch Vw Rd, Palawan Ridge Sentosa Island, 098679, SingaporeView Hotel Details
Oasia Resort Sentosa by Far East Hospitality
Oasia Resort Sentosa by Far East HospitalityOasia Resort Sentosa by Far East HospitalityOasia Resort Sentosa by Far East Hospitality
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Oasia Resort Sentosa by Far East Hospitality Guest Reviews

4.5/5
Great
1194 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1194)
Positive reviews(1148)
Reviews with photos/video(471)
Great swimming pool(64)
Perfect for kids(43)
Close to train station(42)
Tasty food(38)
Large bathroom(10)
Negative reviews(46)
Mi_Space
Premier Room
Stayed in Feb 2025
Couples
8 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Location is very convenient, just opposite Imbian Monorail station. spacious room with separate shower and bathtub area.
Response from Property: Dear Guest, Thank you for sharing your valuable review.We are delighted to hear that you had a pleasant stay with us overall. We all look forward to welcoming you back soon.Warmest Regards,James YeGuest Experience Manager
Guest User
Premier Room
Stayed in Dec 2024
Couples
2 review
2.7/5
Posted on Jan 15, 2025
Did not feel like 5 stars hotel at all. Found poo on the front of the toilet seat after check in. Also water leak in the room happened throughout the night ……
Response from Property: Dear Guest,Thank you for sharing your valuable review.We regret to learn that your experience fell short of your expectations.You may trust that we are addressing your comments and we hope that we may be of service to you once again.Warmest regards,James YeGuest Experience Manager
Kejiang
Premier Room
Stayed in Dec 2024
Couples
5 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Very clean and spacious room with a large bathtub! Close to the Imbiah Station too. Will come back again soon!
Response from Property: Dear Guest, Thank you for sharing your valuable review.We are delighted to hear that you had a pleasant stay with us overall. We all look forward to welcoming you back soon.Warmest Regards,James YeGuest Experience Manager
RelaxinEasyGoin
Premier Room
Stayed in Nov 2024
Family
19 review
4.7/5
Amazing
Posted on Dec 27, 2024
Room is nice and spacious. However we spotted some small flies in the room. Tub was a nice size for me, not too long such that it’s uncomfortable to lie in. Location is near Imbiah monorail, 7-11, KFC, Starbucks. Very convenient and good! Parking though, has less to rave about. There’s no proper shelter to bring one from carpark to lobby. And will catch the rain. Only inconvenient if you drive though. Lovely pool, there’s even a post natal wellness there.
Response from Property: Dear RelaxinEasyGoin,Thank you for sharing your detailed feedback. We are pleased to hear that you found the room spacious and appreciated the tub's design. It is great to know that the location and nearby amenities added convenience to your stay, and that you enjoyed the lovely pool.We sincerely apologize for the issue with small flies in your room. Please rest assured that we take such matters seriously and will address them promptly. Your comments about the parking situation and lack of shelter are also noted. We will review this feedback to see how we can improve our guests' experience, especially during rainy conditions.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for an even better stay in the future!Warmest Regards,Prince LaiOasia Resort Sentosa Wellness Host
SS
Premier Room
Stayed in Oct 2024
Travel with friends
1 review
4.5/5
Great
Posted on Nov 24, 2024
It was a short one night staycation with friends. We had intended to go to the Grill fest but were fettered by the incessant rain. Glad that we found the Japanese restaurant for a delicious dinner near The Mess and the rather pleasantly decorated Quentin with outdoor seating for desserts. The room was a nice size, although we would have appreciated another chair or sofa. The hotel is nicely located near the monorail, the Imbiah lookout and also Siloso and Tanjong beach. It is very convenient. It also offers yoga sessions every morning with towel, May and water thoughtfully provided. A nice stay overall.
Response from Property: Dear Guest,Thank you for sharing your staycation experience! We're delighted to hear you had a pleasant stay despite the rain altering your Grill Fest plans. It's great that you discovered a delicious dinner spot and enjoyed desserts at Quentin's charming outdoor setup. We're pleased you found the room spacious and the hotel's location convenient for exploring the monorail, Imbiah Lookout, and nearby beaches. It's also wonderful to know you appreciated the morning yoga sessions and the thoughtful amenities provided. We'll certainly consider your suggestion about additional seating in the room. We hope to welcome you back for another relaxing stay soon!Warm RegardsLysander HeSenior Guest Experience Manager
Te Hui
Junior Suite With Sofa Bed
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Comfortable room with great view! They even prepared special gifts for my son's birthday! My kids and I enjoyed the stay very much!
Response from Property: Dear Te Hui,Thank you for your kind feedback. We are delighted to hear that you and your family enjoyed your stay and that the room's comfort and the view met your expectations. It was our pleasure to prepare special gifts for your son's birthday, and we are thrilled that it added to the celebration.We truly appreciate your positive comments and look forward to welcoming you and your family again in the future.Warmest Regards,Prince LaiOasia Resort Sentosa Wellness Host
Guest User
Junior Suite With Sofa Bed (Single/Double)
Stayed in Oct 2024
Family
1 review
4.5/5
Great
Posted on Nov 20, 2024
The room is perfect and beyond my expectations. Service provided by the front desk was excellent too. It’s just that the deposit is too long to be refunded.  Breakfast was good tho it’s set meal instead of a buffet, it fills you up just nice. The restaurant manager is flexible enough to amend the dish as per my request. The service of the restaurant host can be improve. No greetings at all and it’s not nice to ask your guests “Do you know how to order already? Oh it’s your first time ah? Host must explain the how’s and do’s that’s part of their job.
Response from Property: Dear Guest,Thank you for sharing your valuable review.We are delighted to hear that you had a pleasant stay with us overall. We regret to learn that your experience fell short of your expectations at the restaurant.Please be informed that we have cancelled the deposit on the day of your check out, however it may take some time for the banks to complete the reversal.You may trust that we are addressing your comments and we hope that we may be of service to you once again.Warmest regards,James YeGuest Experience Manager
Chah1211
Premier Room
Stayed in Oct 2024
Family
10 review
5.0/5
Outstanding
Posted on Nov 15, 2024
We love our stay here, the room was cleaned comfortable and aesthetically pleasing, the front desk, bell boy all are attentives and we feel very welcomed here. Thanks Oasia team!
Response from Property: Dear Sir/Madam, Thank you for sharing your valuable review.We are delighted to hear that you had a pleasant stay with us overall. You may trust that we are addressing your comments and we hope that we may be of service to you once again.We all look forward to welcoming you back soon.Warmest Regards,James YeGuest Experience Manager
Augustine Tay
Premier Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
Place was very accessible and was near the Monorail, which was less than 5min walk away. Room was spacious especially the toilet.
Response from Property: Dear Guest, Thank you for sharing your valuable review.We are delighted to hear that you had a pleasant stay with us overall. We all look forward to welcoming you back soon.Warmest Regards,James YeGuest Experience Manager
A Gastronomic and Travel Enthusiast
Junior Suite With Sofa Bed (Triple/Quad)
Stayed in Sep 2024
Family
27 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Excellent location which is doorstep to Sentosa Monorail station, views are outstanding from hotel room. Hotel staff are very try friendly and room are very big and spacious and importantly very clean.
Response from Property: Thank you, Mr Lau, for your wonderful feedback! We’re delighted to hear you enjoyed our convenient location near the Sentosa Monorail and the beautiful views from your room. It’s great to know that our spacious, clean rooms and friendly staff made your stay comfortable. We look forward to welcoming you back for another enjoyable experience! - Jess Yap, Hotel Manager
scottallisonsi
Premier Room
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Oct 20, 2024
Loved our stay here. Super convenient location and nice facilities🤩 The staff was kind enough to upgrade us to the Junior Suite after we found m some issues with our original room. Will probably go back!
Response from Property: Dear scottallisonsi,Thank you for your fantastic review! We’re thrilled to hear that you enjoyed your stay and that our team was able to assist with your upgrade. It’s great to know you appreciated the convenient location and our facilities. We look forward to welcoming you back soon!Izat IsmailSenior Guest Service Executive
Jhaynafleur5
Junior Suite With Sofa Bed (Triple/Quad)
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 17, 2024
My mom enjoyed her stay in Oasia Sentosa and it was a very convenient location wsp with Elders with you that cannot walk farther. The staff are all so friendly.
Response from Property: Dear Jhaynafleur5,Thank you for your lovely review! We’re thrilled to hear that your mom had an enjoyable stay at Oasia Sentosa and that our convenient location made it easier for your family, especially with elders. It's wonderful to know that our friendly staff contributed to making your stay even more pleasant.We hope to welcome you and your family back for another perfect stay soon!Refresh, Recharge & Refuel, Peggy Koh
Atiqah A
Courtyard Premier
Stayed in Sep 2024
Family
16 review
4.2/5
Very Good
Posted on Nov 11, 2024
We had a good time there celebrating my mum’s birthday. The spacious space allows my nephews to run around. Anole space to do a mini celebration. Just that it can get a bit warm at the courtyard area. Thank you for surprising my mum with balloons, bear and brownies.
Response from Property: Dear Ms. Aitah,Thank you for your review! We are delighted to hear that you and your family enjoyed celebrating your mum's birthday with us and that the spacious setting gave your nephews room to have fun. We are so glad the surprise balloons, bear, and brownies added a special touch for your mum! Apologies for the courtyard area getting a bit warm; we will look into ways to make it more comfortable. We hope to welcome you and your family back for more memorable celebrations in the future!Warmest RegardsLysander HeSenior Guest Experience Manager
Asterra
Junior Suite With Sofa Bed (Single/Double)
Stayed in Sep 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Celebrated our anniversary and services were so thoughtful, concierge is also an expert photographer that took beautiful photos of us just using our phone.
Response from Property: Dear Asterra, Thank you for sharing this amazing review.We are thrilled to hear that you had a comfortable stay and made possible by the team's hospitality. It is indeed inspiring that everyone is working together to provide excellent service to our guests, and we thank you for appreciating such efforts.We will continuously strive to elevate the service levels at Oasia Resort Sentosa, and we all look forward to welcoming you back soon.Warmest regards,Lysander He Senior Guest Experience Manager
Guest User
Courtyard Premier
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Love the hotel, smell so fresh and clean! My husband love it ! Would definitely stay again!
Response from Property: Dear guest,Thank you for your wonderful review! We’re so glad to hear that you and your husband enjoyed your stay and appreciated the fresh, clean atmosphere. We can’t wait to welcome you back for another great experience!Izat IsmailSenior Guest Service Executive