33 William Street, Brisbane, Queensland, 4000, AustraliaView Hotel Details
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The Star Grand Brisbane Guest Reviews
4.3/5
Very Good
66 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(66)
Positive reviews(16)
Reviews with photos/video(10)
Awesome stay(5)
Friendly staff(5)
Negative reviews(2)
Superwoman_lee
River Suite
Stayed in Jan 2025
Family
8 review
4.2/5
Very Good
Posted on Feb 14, 2025
很新的hotel, but no amenities at all. No swimming pool, the price is too high per night.
Lala12
City Twin
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Very comfortable and great service, the Japanese restaurant food was nice with great ambience
Guest User
City King
Stayed in Aug 2024
Couples
1 review
3.0/5
Posted on Sep 28, 2024
When we arrived at the hotel in the evening, there was only a concierge, no one at the front desk, and we needed the concierge to call the front desk to help us check in. The concierge service was commendable, but when I entered the room, I found that there was no amenity or mineral water, and I was even angry that there was no bottled water in the minibar. This is completely different from my experience at The Star and The Darling in Gold Coast and Sydney! The Star in Brisbane has a long way to go to become a good hotel!
Cai zhanxuan
City Twin
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 20, 2025
I recently stayed at this hotel and had a wonderful experience. The property was very nice and clean, offering a high-end feel without being overly luxurious. It provides great value for the price.
The location is fantastic, with plenty of good restaurants in the vicinity. Additionally, the service was excellent, making my stay even more enjoyable. I would definitely recommend this hotel for anyone looking for a comfortable and pleasant stay!
GooooKu
City King
Stayed in Nov 2024
Couples
15 review
4.7/5
Amazing
Posted on Dec 5, 2024
Very good view facing towards the river and south bank. Room is decently sized and facilities are new.
Vilimaina Pepena
River King
Stayed in Aug 2024
Solo travelers
56 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Best Hotel in Brisbane you wont regret it .
Cam77
City Accessible King
Stayed in Dec 2024
Business travelers
60 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Nice place
jeacky1008
River King
Stayed in Dec 2024
Family
21 review
4.0/5
Very Good
Posted on Feb 1, 2025
It's a new hotel with newer facilities. It's a 10-minute walk from the commercial street. There's a casino downstairs. The only drawback is that the elevator is slow.
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Ana Wei
City Twin
Stayed in Nov 2024
Family
9 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Very good, The location is very good, you can see the whole Hehe River view, and the breakfast is also great. Although it will be a bit boring to eat for four days in a row without a lot of variety, the overall quality is still great 👍Just a few days ago The coffee was not very good. I changed the coffee on the last day and it was very good👍
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Sodazaiaozhou🇦🇺
River King
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Dec 23, 2024
The environment is very new. It has just been opened for a few months and the facilities are complete.
It is worth experiencing
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J939392020kdm
River King
Stayed in Jan 2025
Business travelers
29 review
0.5/5
Posted on Feb 5, 2025
Very bad. Very bad.
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ZaoanCc_🍼
City Suite
Stayed in Aug 2024
Other
10 review
5.0/5
Outstanding
Posted on Sep 2, 2024
As the first guest to book and stay in the penthouse suite of The Star Grand Hotel in Brisbane through Ctrip, my experience simply exceeded expectations. This stay is not just a trip, but a luxurious experience.
Upon entering the penthouse suite, you are greeted by stunning panoramic views - the entire Brisbane skyline is unobstructed. The design of the suite is modern and stylish, with extremely detailed attention to detail, exuding elegance and sophistication in every aspect. The living room is spacious and bright, equipped with the latest smart home system, full of technology, and the convenience of life has reached a new height.
There is no doubt about the comfort of the bedroom. The oversized bed is as soft as clouds and the quality of the bed is first-class, ensuring you a good night's sleep. The bathroom is a model of luxury. The marble-decorated space is equipped with a separate shower cabin and a soaking tub. Everywhere exudes a high-end atmosphere. Using the high-end bath products provided by the hotel, coupled with the beautiful scenery at night, it feels like you are in a comfortable spa experience.
The service at the hotel is also amazing. From the warm welcome upon check-in to the attentive service during the stay, every staff member has demonstrated extremely high professionalism and service standards. It is particularly worth mentioning that the private butler service in the penthouse suite is extremely attentive and can meet my needs at any time, whether it is catering services, travel suggestions or customized event arrangements, everything is impeccable.
The private dining service in the suite provided me with a quiet and private dining environment, a perfect private experience.
Overall, The Star Grand’s penthouse suites are the perfect embodiment of luxury accommodation. Whether it is the environment, facilities or services, they are all top-notch. As the first guest to book and stay in this penthouse suite through Ctrip, this stay gave me an unparalleled noble experience.
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6/10
serina9208
City Twin
Stayed in Nov 2024
Other
3 review
3.0/5
Posted on Dec 12, 2024
The location is good, but the hotel has poor soundproofing. I couldn't sleep all night. I could hear everything from the next room! I will not book this hotel again!
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林Vicky Lin
City Twin
Stayed in Sep 2024
Family
21 review
4.5/5
Great
Posted on Oct 21, 2024
The hotel will be opened in August 2024. The equipment is very new, the location is good, and it is very convenient.