Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.7
Service9.0
Cleanliness9.1
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All reviews(225)
Positive reviews(220)
Reviews with photos/video(48)
Easy to get around(70)
Convenient location(66)
Close to train station(62)
Great value for money(20)
Delicious breakfast(20)
Quiet & comfortable(16)
Perfect for business trips(12)
Friendly front desk staff(7)
Negative reviews(5)
Anonymous User
Superior Double Room
Stayed in Jun 2025
Couple
2 review
10/10
Outstanding
Posted on Jul 20, 2025
Hotel very Close to railway station. Nice hotel very clean and staffs are great and helpful .
Lion-heart
Superior Double Room
Stayed in Oct 2024
Business traveler
80 review
8.0/10
Very Good
Posted on Nov 14, 2024
It is so great very close to Central Station so steps are very kindly, but sometimes the price is going up too high
jooonsang
Superior Double Room
Stayed in Sep 2024
Family
32 review
6.0/10
Posted on Nov 3, 2024
Not clean and very old hotel.
They asked me to pay extra tax when I checked out
Jens
Superior Single Room
Stayed in Apr 2025
Business traveler
13 review
9.5/10
Amazing
Posted on Jun 1, 2025
Pefect business hotel. Nice Service, amazing price for high standard
Cheung Chi Ho
Superior Double Room
Stayed in Jun 2024
Solo traveler
13 review
8.0/10
Very Good
Posted on Aug 2, 2024
Pos:
1. Location is prefect, just at the side of the Frankfurt Train Station.
Cos:
1. A bit old style, if you like a fancy and stylish one. She is not what you looking for.
2. The door tap is not a good design. I suppose one side is wrinting " do not disturb" and the other side should be "please clean up" But the truth is, both side are write as "do not disturb" in English on one side, and German on the other side. And I release it until their end of my reservation. So "clever design" , how suppose as I tourist can read German. So my room did not clean for 4 days.
Pak Yin
Superior Double Room
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on Jun 29, 2025
Good location and nice room and service . Will visit again soon
Vince3112
Superior Single Room
Stayed in Jun 2024
Business traveler
3 review
7.5/10
Posted on Jul 21, 2024
Overall the service is good. Recommend for short stay if need to access to the Frankfurt Main Station frequent. They have a gym at level 6, the equipment is relatively new and well maintained.
Agata W
Superior Double Room
Stayed in May 2024
Traveling with friends
38 review
10/10
Outstanding
Posted on Jun 19, 2024
Good hotel, very central. It is on the other side of the Central Station a good gateway to the city.
Clean, helpful staff.
Response from Property: Dear Agata W, thank you for your positive review! We are delighted that you found our hotel central and our staff helpful. We strive to maintain high cleanliness standards. We look forward to welcoming you back at our hotel. Best regards, Metropolitan Hotel by Fleming
Anonymous User
Superior Double Room
Stayed in May 2024
Couple
5 review
10/10
Outstanding
Posted on Jun 17, 2024
The hotel check in was smooth and the reception staff very friendly. The area around the hotel does not seem the safest but that is not the fault of the hotel. The hotel itself feels very safe and also quiet. The location is key, with the Frankfurt (Main) HBF right opposite (1 minute walk). We enjoyed ourselves.
Response from Property: Dear Guest, thank you for sharing your experience with us. We are delighted to hear that you had a pleasant check-in process and that our reception staff provided friendly service. Your safety is our top priority, and we are glad that you felt secure during your stay. We appreciate your positive feedback on our convenient location near Frankfurt (Main) HBF. It was a pleasure to have you as our guest, and we look forward to welcoming you back. Warm regards, Metropolitan Hotel by Flemings
Anonymous User
Superior Double Room
Stayed in May 2025
Solo traveler
9 review
9.5/10
Amazing
Posted on Jun 12, 2025
Great place for the reasonable money
You
Superior Single Room
Stayed in Feb 2024
Solo traveler
11 review
10/10
Outstanding
Posted on Mar 16, 2024
The room is very clean. Facilities are old but very nicely maintained. Very enjoyable stay.
KH1121
Superior Double Room
Stayed in Dec 2024
Business traveler
27 review
9.0/10
Great
Posted on Jan 25, 2025
Convenient location and good service at the reception
Response from Property: Dear Kar Hoe,Thank you for your positive feedback regarding our convenient location and the service provided by our reception team. We are delighted to hear that you had a pleasant experience during your stay. We are looking forward to welcoming you again soon.Best regards,Thuta SoeAssistant Front Office Manager
Tang
Superior Single Room
Stayed in Jun 2025
Family
6 review
9.0/10
Great
Posted on Jul 5, 2025
great location and nice staff
Mohammed
Superior Double Room
Stayed in Jul 2024
Traveling with friends
1 review
5.0/10
Posted on Aug 10, 2024
The hotel's accommodations are satisfactory. However, the surrounding area is not ideal and may cause feelings of insecurity. Despite this, the location is convenient, being situated in close proximity to the train station and city centre.
While the hotel itself is generally satisfactory, the less desirable surrounding area and high parking fees are notable drawbacks.
Chung ho
Superior Double Room
Stayed in Dec 2023
Business traveler
89 review
10/10
Outstanding
Posted on Jan 30, 2024
Nice hotel, very close to Frankfurt main station. Free apple and plum in the entrance. Room is clean and nice.