The Charm Brighton Boutique Hotel & Spa

The Charm Brighton Boutique Hotel & Spa Reviews

The Charm Brighton Boutique Hotel & Spa

19-21 New Steine, Brighton, BN2 1PD, United KingdomSee Hotel Details
The Charm Brighton Boutique Hotel & Spa
The Charm Brighton Boutique Hotel & SpaThe Charm Brighton Boutique Hotel & SpaThe Charm Brighton Boutique Hotel & Spa
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

9.0/10
Great
119 review
Verified reviews
Location9.0
Amenities8.8
Service9.1
Cleanliness9.2
Filter by:
Sort by:
All reviews(119)
Positive reviews(19)
Reviews with photos/video(6)
Awesome stay(11)
Great service(10)
Clean and tidy(8)
Awesome rooms(7)
Comfortable bed(4)
Jude 61
King Suite with Balcony and Sea View
Stayed in Apr 2025
Couple
5 review
8.5/10
Very Good
Posted on May 6, 2025
Beautifully decorated room with a small balcony to enjoy the sun . The room was big, very clean and the bed comfy. Bed linen crisp and pillows just right. We had air conditioning or could open the windows to let the sea air in! The bathroom, toiletries and towels good quality. Theres a safe, fridge and good sized wardrobe with shelves . Kettle with tea and coffee also a coffee pod machine to use. We didn’t book for breakfast but it was an option. Staff pleasant and helpful. Would recommend
Guest User
King Suite with Sea View
Stayed in Mar 2025
Traveling with friends
1 review
9.0/10
Great
Posted on May 17, 2025
Had a really great experience at The Charm Hotel. We booked the "King Suite with View" which had an amazing scenic view, especially in the morning with the cool breeze. The environment and room is not only conducive, but is both spacious and clean. Highly recommend travellers who are looking for a safe hotel as my friend and I (both females) felt rather comfortable staying in this hotel. Only advise would be to pack light as there is no lift and we had to climb 2 stories up. Otherwise, everything is close to perfect.
Mohamad Shahrin
Luxury Double Room
Stayed in May 2025
Couple
4 review
9.5/10
Amazing
Posted on Jun 11, 2025
Cosy room and comfy bed. They take great care with cleanliness. Will stay again
fronnie
Luxury Family Attic Room
Stayed in Jan 2025
Family
19 review
8.7/10
Very Good
Posted on Feb 17, 2025
I will stay there again with good price and easy parking. Nice restaurant and cafe nearby
Joolee
Luxury Double Room
Stayed in Jun 2024
Solo traveler
6 review
9.0/10
Great
Posted on Jul 12, 2024
I thought this was a lovely hotel, with very friendly staff who gave a good service. My room was larger than expected and charming given that I was in the basement. I had a skylight in one part of the room which helped to bring natural light into the room. The bed was comfortable and the room was decorated to a high standard. I would come here again if I was returning to Brighton.
Guest User
Compact Double Room
Stayed in Mar 2025
Couple
1 review
10/10
Outstanding
Posted on Apr 24, 2025
Great little hotel! Breakfast is good and staff very helpful!
Guest User
Luxury Double Room
Stayed in Jan 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Mar 6, 2025
Very nice, clean and tidy hotel. Suited me perfectly and would stay again.
Nyrap
Luxury Double Room
Stayed in Aug 2024
Couple
1 review
10/10
Outstanding
Posted on Sep 10, 2024
The staff were friendly and helpful at all times. We also booked for a massage and hot tub which was exceptional. The rooms were spacious and nice. Location was 5 mins walks from Pier. Highly recommended
Namattheeya Bunmi
King Suite with Balcony and Sea View
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Dec 2, 2024
The staff is very nice to help the customer.
The view nice
Compact Double Room
Stayed in Oct 2023
Couple
9 review
8.0/10
Very Good
Posted on Nov 22, 2023
Nice and clean hotel and nice view. Friendly staff . Good breakfast and it’s convenient for parking. Bathroom is clean it’s not far from shopping centre. Good location.
Guest User
Compact Double Room
Stayed in Apr 2025
Other
2 review
10/10
Outstanding
Posted on May 13, 2025
Really good!
Guest User
King Suite with Sea View
Stayed in Apr 2025
Traveling with friends
85 review
9.0/10
Great
Posted on May 24, 2025
The hotel is in a very good location, with beautiful environment, clean and tidy hotel, and warm service from the staff. Overall satisfied.
Original TextTranslated by Google
Benpaodeyalian
King Suite with Sea View
Stayed in Jul 2024
Couple
40 review
6.7/10
Posted on Aug 12, 2024
A hotel that is below expectations (actually, three units of a traditional British townhouse were renovated together). It is not a boutique hotel at all, but the service is good, the breakfast is decent, and the reasonable room rate makes up for the psychological gap. The house is not soundproof, and the footsteps of the upstairs are clear. It depends on luck if you meet noisy and lively tenants. Fortunately, most of the guests are elegant middle-aged and elderly people. But there are two points that must be pointed out. The so-called sea view suite is not worthy of its name. First, the sea view is very narrow, and you need to be close to the window to see it. You can only see the opposite building when facing the window. Second, when booking a room, the sofa scene shown by Ctrip is not in the room, but a photo of the check-in hall on the first floor, which misleads consumers.
Original TextTranslated by Google
Kailangdefengzheng
Family Suite
Stayed in Jun 2024
Family
8 review
10/10
Outstanding
Posted on Jul 13, 2024
A great experience, very close to the beach, the service is very friendly and thoughtful. Although there is no parking lot, the waiter will guide you, parking is convenient and the price is favorable.
Original TextTranslated by Google
Anonymous User
Luxury Double Room
Stayed in Sep 2023
Other
67 review
9.0/10
Great
Posted on Oct 5, 2023
The hotel is a B&B. Although the rooms are small, they are clean and tidy. The building is older and has no elevator, so you have to be very careful when walking up the narrow stairs. The breakfast is very rich, and the waiters are also hospitable. One of the Vietnamese waiters must be praised.
Original TextTranslated by Google