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9.7/10
Amazing
GGuest UserA question to think about, ‘What makes a hotel a luxury one?’
To me, it’s luxury because of the hospitality of the staff, quality of the property and the food they provided totally exceed travellers’ expectations, and as a result, we would love to pay more for the experience.
Some staff really tried their very best to help me during my stay while some just didn’t. Upon arrival, I tried to communicate with the staff that I’d like to cancel my third night’s dinner because of the change of my plan. At first, I booked six meals in total and I’d only want to cancel one dinner and they said I needed to pay 100% for the cancelled meal because they have already bought the ingredients. Okay, I tried to understand that because they had already taken away my credit card and there’s nothing I could do about that and I thought it must be a very nice meal and that’s why they insisted that. Disappointingly, the portion was so small and paying the same amount of money I could get so much better food in 虹夕諾雅 or any other five star onsen hotels in Japan. As a result, I went to bed feeling hungry and eating the snacks I bought for myself :( The food portions are like a bento instead of a proper meal. )
Also, the Western style breakfast was so overpriced and the avocado in the omelette was not fresh at all.
One more thing to note is that the complimentary champagne service they provided to their guests. It’s a nice experience but maybe I’m just a lady travelling alone and I couldn’t speak Japanese at all, the waitress didn’t serve me the same way as she served other people in the cafe. When all of them got two glasses of free drinks, one cocktail and one champagne, she only gave me one champagne and didn’t offer me the cocktail. And the day after, there was a nice staff who served me properly and I finally realized that I am entitled to two drinks.
(Sigh)The experience was like buying a Chanel bag. The bag was pricey but the chain of the bag just suddenly fall apart
while you are using it for the very first time. My advice is: Don’t use their catering services especially for the in-room dining plan. There are so many better choices out there in the city. The room and the service of the staff are great tho.
AAnonymous UserFew people, quiet, great hot springs! The food is OK (the ingredients are fresh but not amazing), the hot spring pool is private and healing, and the atmosphere is different in the morning and evening. Suitable for a pure lying holiday.
KKinglumLoved the hotel!! It’s in the center of nara city
It’s 5 mins walk to the nara shopping area, 5mins walk to the nara park there is deer walking around the hotel in the morning
There is free morning city walk tour at 7:00-8:00 with local guide; the bicycle is free
The view of the pond is nice the service is great!! 5stars to everything
The room is spacious and the bed is comfortable
They have drink lounge for free use with unlimited snacks; fruit juice, sake, beer, wine from
15:00pm-2:00am
Really recommend everyone that travels to nara city to stay at this hotel!!
The only downside of this hotel is the breakfast only provides japanese style food ; grill fish and onigiri
The onigiri is huge, grill fish and miso soup is cold
I wish they can make the onigiri smaller so
We can taste more flavors
And hope that they can provide a bakery corner for people who doesn’t like to eat fish
Otherwise we loved the hotel and want to go
Back again!!
Ps: there is not parking space so we need to park at the coin parking costs us 2400¥ /night
XXiaoCDmamiThe living room can be converted into another bedroom, and the smart amenities are a nice touch. There was a slight hiccup during check-in due to a discrepancy between the hotel's and Trip.com's information, but both Trip.com and the hotel were very proactive in resolving it. The hotel doesn't offer luggage service, but everything else was excellent, and the service was great. The front desk staff's English communication skills were quite good for Japan.
DD4900****The transportation is incredibly convenient; you can take an elevator directly from the platform to the front desk, so there's no need to worry about wind or rain. Plus, there are plenty of convenience stores nearby.
The hotel's own hot spring is open all night, which is perfect if you want to avoid crowds.
The entire place is clean and tidy, and the room even came with a multi-port charging cable, which shows great attention to detail! Thumbs up!
Breakfast starts at 6:30 AM, which is especially good for those who need to leave early. Check-out is quick and self-service. This is my second time booking this hotel, and I'll definitely choose it again next time I'm in Nara.
GGuest UserStepping into the hotel lobby, you're immediately greeted by the distinct aroma of the hot spring baths. We booked a standard room, which was a bit small. If you're traveling with children, I'd recommend a suite for more space. The hotel is super close to Nara Station, just a quick left turn when you exit. The hot spring baths cost extra, but it's not expensive and they're open until midnight. A really thoughtful touch is that the TV in the room shows how busy the baths are. Overall, I'm very satisfied. Japanese hotels are always incredibly clean; you really can't find anything to complain about. I forgot to take pictures of the room, but I did snap a few of the TV, haha. P2 is a specialty product I bought from a persimmon shop in Nara.
GGuest UserAccompanying my old mother on a trip, in order to avoid the old woman being tired during the journey, I chose to stay at the Machi Tenpei Hotel, which is a 5-minute walk from Kintetsu Nara Station, for one night. The hotel is located at the intersection of the commercial street and the scenic area in Nara Scenic Area. The beautiful view of Sarusawa Lake is outside the window. There is a Starbucks downstairs and Kofuku-ji Temple is opposite.
In the morning, I went to Kasuga Taisha and Nara Park, and took a rest in the hotel in the afternoon. There is a public bath in the basement. There are six kinds of shampoo to choose from. The honey one in the hexagonal bottle is more suitable for my hair quality, and there is also pola. The hotel provides disposable socks and hair bands, which are of good quality. The raised tatami in the room can not only experience Japanese-style accommodation, but also facilitate various groups of people. There is a small balcony outside the room where you can dry clothes. At around 6 o'clock in the evening, many businesses in the block got off work and it was very quiet.
AAnonymous UserThe hotel's location is fantastic, right next to the subway station, making it incredibly easy to find upon exit. Just diagonally across from the hotel, there's a bustling shopping street, offering great convenience for dining and shopping. There's a bus stop right outside the hotel with direct service to Nara Park, allowing you to get off and leisurely explore the area. We booked a room including breakfast, which was a buffet. The front desk staff were also very friendly and welcoming. If you arrive early, you can even store your luggage with them and go explore before check-in.
UuknowpennyThe location is great. You can see it right after you exit JR Nara Station. It's about a 3-minute walk. You can have breakfast in front of the window and see the view of Nara Station.
The sanitary conditions are a little worse than those of good hotels in Japan. I chose a non-smoking room, but there was a very faint smell of cigarettes when I first entered. The big suitcase cannot be fully unfolded. I guess it would be a bit aggrieved for a 1.8-meter-tall person to use the bathroom. But what do you want for this price?
Breakfast is the highlight! Affordable but not low quality.
GGuest UserLocated a 6-8 minute walk from Nara Station, the hotel is right on a main street. It's surrounded by plenty of shops, making it incredibly convenient for both shopping and dining. Todai-ji Temple and Kofuku-ji Temple are also easily accessible. The place was clean, the front desk staff were very friendly, and they offered luggage storage before check-in. Overall, we had a very satisfactory stay.
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