Hotels with Breakfast in Makkah

"I’m shocked, firstly they gave us a room on the 9 th floor which was rotted to the core (pictures will be provided). Then they gave us another room renovated said by Riyan, he was helpful. The luggage took an hour coming up. Unusual to see, one of my luggage was opened and the lock was inside the suitcase. When I complained, Mr Faisal was most helpful and said he will have the cctv cameras checked. And didn’t get back with me so after hours I spoke to the night manager he said we viewed the cameras, no one had opened the luggage. And in the morning when I asked to view the CCTV footage they said no! It seemed a dull answer! So I got in touch with the Movenpick hotel where we stayed a night too, they still said get a report from the police station and you’re welcome to see the footage! As the last picture we had of the suitcase was taken to show to the uber to show how many pieces we have in that picture it was clearly showed the lock is on! Then in Movenpick we did not open that suitcase and moved to Pullman. Now calling Pullman they kept referring calls, as I explained to the one who I spoke with if Movenpick said it’s okay to view the cctv after the police report, can I view your footage too! They kept refer the call. So I ended up reporting the incident to the Embassy. If this incident has happened to anyone go as far as the headquarters of Pullman, and report it to the Embassy. I’m quite shocked, nothing was taken seriously..! Take care of your luggage please!!!! Regardless it’s locked. The Asian staff are not to be trusted."

"I was really disappointed with the cleanliness during my stay. When I checked in, I found that the soap in the washroom had not been changed after the previous guest – this is unacceptable for hygiene standards. Also, I tried several times to contact the property before check-in using the number provided, but was unable to reach anyone. It's frustrating not to be able to connect when you need help the most. The property itself was good, but the service definitely needs improvement."

"I recently had the pleasure of staying at Swissotel Makkah, and overall, it was a truly comfortable and memorable experience. Check-in Experience: The check-in process was smooth and the staff was warm and welcoming. However, due to the standard 4 PM check-in time, there were long queues at the reception. To avoid this congestion, I recommend contacting the hotel in advance to arrange for early check-in, especially during peak seasons. If you’re an Accor member, the experience is even more seamless and rewarding. Ambiance & Cleanliness: From the moment you step into the hotel lobby, you’re greeted with a signature scent that flows throughout the lobby, corridors, and even into the guestroom — creating a consistent sense of calm and cleanliness. The ambiance is elegant and tranquil, offering a relaxing contrast to the bustling surroundings outside. Guestroom Experience: The room was spacious, well-maintained, and the highlight was definitely the breathtaking Kaaba view, which added a deeply spiritual and unique element to the stay. The bed linens were soft and luxurious, ensuring restful sleep. The air conditioning was perfectly calibrated, providing a refreshing escape from the intense heat outside. It made re-entering the room after a long day feel rejuvenating. The room also came equipped with everything needed for a comfortable stay: coffee and tea facilities, quality toiletries, and other thoughtful amenities. Hotel Accessibility: A significant advantage of Swissotel Makkah is its location in the Abraj Clock Tower. Unlike many other hotels in the same complex, the lobby is on the ground floor, which means guests can access the rooms directly without switching elevators — a huge plus in terms of convenience. Service & Flexibility: The staff went above and beyond by offering us a late check-out while we waited for our continued stay at Swissotel Al Maqam. This thoughtful gesture truly elevated the experience and showed their commitment to guest comfort. Final Thoughts: Swissotel Makkah combines comfort, excellent service, and unmatched convenience, particularly for pilgrims and visitors seeking proximity to the Haram. Whether it’s the luxurious bed, the iconic view, or the little details that enhance your stay, this hotel delivers on all fronts. I would not hesitate to recommend it and look forward to staying here again."

"I recently had the pleasure of staying at elaf kinda and it was truly an unforgettable experience. From the moment I arrived, I was welcomed with warm hospitality and impeccable service. What truly set this hotel apart was the exceptional staff. Every team member went above and beyond to ensure my stay was seamless, always ready to assist with a genuine smile. Their professionalism and dedication to guest satisfaction were remarkable. The location was also ideal—conveniently situated near Alharam yet offering a peaceful retreat away from the hustle and bustle. Overall, my experience at elaf kinda exceeded all expectations. I highly recommend it to anyone looking for a luxurious, comfortable, and memorable stay. I can’t wait to return!"

"Best moments during Hajj. I am from Tabung Haji Muassasah group. Looking for a newby Al Haram Hotel. This hotel gave us warm welcome and helps us a lot during check in. All u need is complete documents for legal. (HAJJ VISA) the best breakfast spread. I love it, will repeat next time"

"The hotel is located in a prime location, very close to Masjid al-Haram. All staff members are exceptionally friendly and accommodating. With just two elevator switches and a short 3 to 5-minute walk, you can conveniently reach Masjid al-Haram."

"My one king bed room has been upgraded to suite wirhout any additional charges. When we talk about suite, of course everything inside the room will be better than the normal deluxe room. But the most lovely part I cherished a lot is the view which direct to Masjidil Haram. The best part is that there is a direct speaker to the room from Masjidil Haram which you can follow for prayer. Furthermore, there is a shuttle bus operated 24hours to and from Masjidil Haram. Overall, this hotel is superb..."

"It was good stay with my family. Very near to the Haram and there is mall connecting to the hotel. Friendly staff and helpful. Clean rooms but the service was slow. Highly recommended."

"Good price and good hotel If you need to go to Masjid Al Haram you must take bolt or uber or bus Good hotel comfortable bedding and very value price"

"I recently stayed here for my first Umrah, and this hotel truly made the experience so much more comfortable. As anyone who has performed Umrah knows, it can really take a toll on your body, and having a place to rest properly is essential to regain the energy to pray in the best manner. This hotel gave me that comfort. The staff were very kind and friendly, always ready to help. The shuttle service to and from Haram every half an hour was a blessing—it made life much easier and saved us from the hassle of dealing with local taxis. Honestly, I’m not someone who enjoys bargaining, and some taxi drivers will charge whatever they can get away with. For example, one driver quoted me 70 riyals to return to my hotel, while the Careem app showed the same trip for only 18 riyals! Thankfully, I avoided being ripped off, but the shuttle service spared me from this stress altogether. Overall, I was very happy with my stay. The hotel played a big role in making my first Umrah smooth and comfortable, and I would definitely recommend it to anyone looking for convenience, kindness, and peace of mind during such a blessed journey."