As the first international luxury brand hotel in Tibet, The St. Regis Lhasa Resort (Lasa Ruiji Dujia Jiudian) located on Jiangsu Road and situated in Lhasa's famous ancient Barkhor area, it is just minutes away from the holy Potala Palace and 75km away from Gongga Airport.It features 150 beautifully adorned oversized rooms and villas and 12 suites including the Presidential Suite. The iconic St. Regis butler service will provide ever-present, yet unobtrusive round the clock service while anticipating guests needs and customizing each guest's stay according to his or her specific tastes and preferences. Hotel will also offer an array of epicurean tastes and experiences. Social - all-day dining restaurant, Si Zi Kang - Tibetan restaurant, Yan Ting - Chinese Restaurant, Tea Room, Decanter by Haut-Brisson Wine Bar, aim to entice the adventurous’ palate.The exclusively designed Iridium Spa combines a 5-star spa experience with traditional Tibetan herbal treatments and ensures absolute soothing relief from altitude stress. Guests can choose to immerse themselves the gold-leaf immersion pool, or partake in Yoga or Pilates in the MeditationGarden.
"The service is the worst of all hotels where we have stayed worldwide. It is worse than even any 1-star rated hotel in China. Right from the entry, the check in is chaotic. No one attends to luggage. It takes 2 hours to do formalities and return passports. In Room dining, the order is a huge challenge. They take 2 hours to take order and deliver the food after 1 hour, when they serve only the food in a plate. No seperate dishes or any cutliaries (spoon or fork or chopsticks ... nothing provided). When you point these out, they say sorry and take another 1 hour to bring plates, chop sticks etc. BY now 5 hours passed and food is so cold and not eatable. This is a regular scenario ... repeated 3 times, I.e. everything we placed an order. It's a huge challenge.
On amenities, the beds are extremely uncomfortable. If you just take a turn while sleeping, the other person is sure to wake up. They call king size bed .. it's two seperate beds kept side by side with cheap quality spring mattress.
On breakfast, it's very limited and every day same menu. No varieties, the food taste is horrible as well. Extremely bad experience.for the price that is paid. The feeling has been a complete waste of money, sleepless nights, staying hugry and waiting for food post order for 5.hours every time we ordered room dining. The same situation in restaurent as well."