Beverly Wilshire, A Four Seasons Hotel Guest Reviews
9/10
Great
114 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities8.9
Service9.0
Cleanliness9.3
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All reviews(114)
Positive reviews(14)
Reviews with photos/video(3)
Friendly staff(4)
Mikhail koval
Signature King
Stayed in Oct 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Nov 27, 2024
Gorgeous hotel, great service! Everything was top notch
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Guest User
Signature King
Stayed in May 2024
Other
6 review
6.0/10
Posted on Jul 4, 2024
The worst hotel experience ever, the price/performance ratio is so low that it makes people speechless~ The light in the room is blocked by the building next to it, and there is no light in the room. I don’t know what equipment is roaring downstairs 24 hours a day~ It makes people feel uncomfortable
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Guest User
Signature Balcony King
Stayed in Dec 2024
Business travelers
6 review
10.0/10
Outstanding
Posted on Jan 22, 2025
Perfect, nothing wrong with it except expensive
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Guest User
BW Studio Suite King
Stayed in Jul 2024
Travel with friends
11 review
10.0/10
Outstanding
Posted on Oct 3, 2024
Excellent location, convenient transportation, good service
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Guest User
BW Studio Suite Dbl/Dbl
Stayed in Feb 2024
Family
11 review
10.0/10
Outstanding
Posted on Mar 9, 2024
Great hotel, the child loved the pool, beautiful view from the terrace, especially in the evening.
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Yingming
Signature King
Stayed in Mar 2024
Solo travelers
7 review
10.0/10
Outstanding
Posted on Apr 21, 2024
The location and environment and the service attitude at the counter are very good
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Guest User
Signature King
Stayed in Nov 2024
Family
7 review
8.0/10
Very Good
Posted on Feb 9, 2025
Zhuzhijia service is very good
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Joanna �� 💝 👑💄
Signature Dbl/Dbl
Stayed in Nov 2023
Booked for others
10 review
10.0/10
Outstanding
Posted on Dec 31, 2023
Booked for the boss and his family. The Four Seasons Hotel is the boss's favorite, and there are many chains across China. This is the first time I have booked this hotel abroad. I think the experience will be as great as at home.
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北斗星です
Signature Dbl/Dbl
Stayed in Jul 2023
Couples
1 review
7.0/10
Posted on Aug 11, 2023
It was the worst hotel.
I stayed because it was the stage of Pretty Woman, but I am dissatisfied. Arrived by UBER from the road side.
There was a bellboy, but he didn't even help me unload my suitcase from the car.
I'm just standing there blankly. Even though I checked in after 16:00, there was no twin bed room that I had reserved. When I complained, I was told to wait for 20 minutes, so I reluctantly went to the front desk.
I decided to wait on the sofa next to it, but it didn't come to tell me that the room was ready even after 30 minutes. When I asked what happened to the front desk, they said that they had forgotten about it, and I didn't even think they were apologetic. I had a cup of tea at a stylish restaurant on the first floor with a view of the outside, but even if I asked the guide to pay the bill, he wouldn't move. After 20 minutes, the fourth person finally paid the bill. I received the lowest treatment even though I stayed at a super luxury hotel. On top of that, the hotel union was on strike, and from 6:00 in the morning to noon, we put up placards in the hallway of the hotel and shouted drums and shouted loudly. It's noisy and I can't relax.
In the room, there was a notice paper and earplugs saying that the strike would cause trouble. The strike seems to have no end in sight. If I knew there was going to be a strike, I should have informed them before my stay and had canceled it. Even though I paid a high price, it turned out to be the worst trip ever. I think I was clearly racist from the front desk, bellboys, waiters and other hotel staff. Because they were amiable to white customers.
Employees working in such a hotel understand the feeling of wanting to strike.