Top 5-Star Hotels in Berne

The location of the hotel is very good, next to Bern station, you can buy the necessities in walking distance. The room is comfortable and spacious. The service is professional. I order room service for breakfast, highly recommend the waffles! I would also recommend the restaurant “Nooch”, fried noodles are delicious, you can reach there on foot in 5 minutes from hotel

The experience at Hotel Bellevue Palace was truly impressive. We were welcomed by the General Manager of the hotel at check-in and all the staff members were very welcoming and friendly. The location of the hotel is about a 10-15 min walk from the Bern Banhof and centrally situated in the city of Bern. The room was spacious with a small balcony, a powder room, and a bathroom. The work desk also had its own power sockets compatible with various plugs from all over the world. Checkout was smooth and easy and the front desk staff (I believe it was Paula) offered to help us to load our bags to our car and gave us a bottle of water for the journey. The experience was truly 5 stars and is well worth the cost.

Nice Looking Hotel, Lacking Service I had high expectations for this hotel because of the name and the price and felt it didn't live up to either. The room was small but very nice room features and esthetics were great. The view was awesome, the bed was comfy and I loved the pillow menu. The room service was also really great. Good food, amount of time for delivery was great as well. The not-so-good: Our ”air system” in the room was not working the entire time and it was a constant fight with the hotel staff for them to even look at it. It was never addressed during our stay at all. When we brought it up to the lady at the front desk she told us we should open a window. I didn't pay $350 a night to be told to ”open a window” and I'm not a fan of sleeping with bugs that fly into the room. We did manage to get a fan for the room and that did help a little but the attitude was not appreciated. Also, we had a problem with housekeeping unplugging anything and EVERYTHING left to charge in our room while we were not there. One item was my electric toothbrush which was dead. They even when as far as removing our room key entirely from the wall. I found this very unacceptable. We are energy conscious but if I leave something to charge it's for a reason. Also on our checkout day housekeeping walked into our room at 8 am and saw my husband naked getting out of the shower. The location is okay, not super convenient, overall beautiful hotel but staff need some major training in how to service and communicate with guests.

Absolutely brilliant hotel, had the pleasure of staying there for five days. It was a very quiet hotel hardly heard a any noise, the food was excellent at both breakfast and dinner. Staff were very friendly and helpful. I would definitely recommend this hotel and would stay there again

The hotel staff is very friendly and happy to answer my questions. They respect the guests very much. The hotel environment is very good, comfortable and clean. Only 5 minutes away from the train station, very convenient There are not too many breakfast choices, but they are all acceptable and taste good

We, my family explored entire Switzerland staying at this hotel. It was one of most pleasant long stay we had ever. The hotel staff were very friendly. Breakfast was fabulous. The Bern main train station is just 11 minutes away while using tram and the rides were through the beautiful streets of Bern, which are unforgettable. Truly appreciate the location, very calm and quiet. Do recommend to colleagues and friends.

The front desk attitude is very good, the hotel facade is small, but the rooms are large and well-equipped and spacious, highly recommended! Bern is the most beautiful city we have ever visited in Switzerland and is worth visiting

The staff is very friendly and helpful. Coffee and tea is provided free to hotel guest all day which is a plus point to consider especially during the winter time.

Stayed in this hotel for two weeks during my official visit in Switzerland. Located just opposite to Schonegg Tram stop, this hotel is just 10 mins from Bern Bahnof (Railway Station). This is an old design hotel with all modern amenities. The staff at the reception are polite helpful. The room which I got was at the end of the corridor which was quite small in terms of width. The bed was also quite small. The room was giving a vibe of coziness though. The bathroom was neat and clean but was small The hotel has an in house restaurant located in the first floor. Overall the food in the menu were quite expensive. The room rent didn’t include complimentary breakfast so the breakfast was also quite expensive ( 7.5 CHF for express and 19.5 for Buffet) Positives 1. Courteous Staff 2. Free High speed Wi Fi 3. Complimentary Public Transport pass 4. Clean and Hygienic room 5. B’ful view from the window 6. Check In and Check out was smooth Negatives 1. Small room 2. Items in the mini bar were quite expensive 3. Small bed 4. Air Condition in the room was bit confusing in terms of controlled heating/cooling

Enthusiasm, the room is also good, suitable for self-driving, a little distance from the city center, good value for money, convenient around, supermarket hotels, will choose here next time