Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.6
Service8.5
Cleanliness8.6
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All reviews(64)
Positive reviews(9)
Reviews with photos/video(2)
Clean and tidy(5)
Negative reviews(2)
Tassos A
Standard Room
Stayed in Jan 2025
Couple
2 review
5.5/10
Posted on Feb 27, 2025
This place is an average hotel in Berlin. Ordinary service for our stay this time.
Response from Property: Dear guest, thank you very much for your stay with us in the heart of Berlin. As I can read you were not very satisfied with your stay. Like me apologize for this. I am very sorry that we could not fulfil your expectations. I would like you know what you missed during your stay, maybe we could improve our service.Nevertheless I hope you enjoyed our wonderful city and that you will return to Berlin.Kind regardsMichael WoossmannManagement Assistant
riska_ringbo
Superior Double Room
Stayed in Jun 2025
Traveling with friends
3 review
9.5/10
Amazing
Posted on Jul 17, 2025
It was a lovely hotel in a quiet neighborhood. However, the building across the hotel ia doing construction and they started working as early as 6.30AM.
We tried to get a late check out to 1PM but told that it wasn't free. No flexibility in that area, still a nice play to stay. But would explore more flexible options next time we're in Berlin.
Response from Property: Dear Guest,Your kind words about the serenity of our neighborhood and the overall appeal of our hotel are truly encouraging. We take pride in providing a peaceful and lovely environment for our valued guests.We understand that the construction noise early in the morning was a bit inconvenient for you. This is a temporary situation beyond our control and we are hopeful that this will be resolved soon. It's also worth noting that our check-out timings are designed keeping in mind the optimal balance between guest comfort and operational efficiency. Nevertheless, your feedback on our check-out policy has been acknowledged.We are dedicated to offering the best hospitality experience and we hope that you will give us another opportunity to serve you in the future. We promise to strive towards making your next stay even more enjoyable.Best Regards,Hotel ManagementMichaelWoossmannManagement AssistantNH Berlin Kurfürstendamm
S.
Standard Room
Stayed in Jul 2023
Business traveler
2 review
7.5/10
Posted on Aug 13, 2023
The hotel is near the Savignyplatz station, which is a good area. Another plus was that the room was very clean. However, it should not be advertised as a hotel with a gym & sauna. The “gym” was a small room with a treadmill and a cable machine, and the sauna was not working at all. I wouldn’t have booked this hotel if the right information was available.
Guest User
Standard Room
Stayed in Aug 2022
Business traveler
2 review
8.0/10
Very Good
Posted on Oct 1, 2022
Quite a old hotel but generally quite clean. The toilet ceiling was always having a strange noise - probably from the ventilation. But otherwise quite convenient location and clean hotel.
Nexilia
Superior Double Room
Stayed in May 2025
Family
16 review
9.0/10
Great
Posted on Jul 12, 2025
Clean and nice hotel. Good location. There are many restaurants around. Just a few minutes walk to kudamm and kantsstr.
Note: if you want your room cleaned, you have to inform the receptionist in advance. The downside is that we were not informed about it until the next day when I didn't see the room cleaned and asked again.
The receptionist should have informed the guests when checking in!
Original TextTranslated by Google
Response from Property: Dear Nexilia,It is delightful to hear you found our location convenient and our hotel to your liking. We do indeed pride ourselves on our cleanliness and proximity to numerous local attractions.Our sincerest apologies for any inconvenience you experienced regarding our housekeeping service. Your feedback is a valuable insight for us, and we understand the importance of clear communication for the best guest experience.We hope to welcome you back soon, offering an experience that not only meets but exceeds your expectations.Yours sincerely,The TeamMichael WoossmannManagement AssistantNH Berlin Kurfürstendamm
JuiChun
Standard Room
Stayed in Apr 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 18, 2025
Because the hotel was fully booked when we arrived that night, we were upgraded to a small suite at the NH Hotel, which was closer to the city center, and they also called a taxi to take us there for free.
Original TextTranslated by Google
Response from Property: Dear Guest,We are glad to hear that your experience working with us was a positive one, even under such unexpected circumstances. Our priority is always to satisfy our guests and we are pleased to know that through the room upgrades and free taxi rides to NH hotels, our goal has been achieved. On your next visit we hope to welcome you back to our hotel and provide you with the same level of care and comfort you have come to expect. Best wishes,MichaelWoossmannManagement AssistantNH Berlin Kurfürstendamm
Guest User
Standard Room
Stayed in Aug 2024
Business traveler
2 review
1.0/10
Posted on Sep 20, 2024
There was no water for 2 consecutive days. I couldn't wash or even go to the toilet. The infrastructure was poor, and the attitude was very bad. They asked me to go to the toilet in the lobby or change hotels! 👎🏻👎🏻👎🏻
Original TextTranslated by Google
Hsiao Ling
Superior Double Room
Stayed in Jul 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 11, 2024
Great space and friendly service staff. There are supermarkets, DM, and restaurants nearby. It is very close to the train station and bus station👍👍
Original TextTranslated by Google
Response from Property: Thank you very much for your stay with us. We are very happy that you enjoyed your stay with us and we hope to welcome you again soon at NH Hotels & Resorts.Kind regardsMichael WoossmannManagement Assistant
Peiii815
Standard Room
Stayed in May 2024
Business traveler
6 review
8.0/10
Very Good
Posted on Jun 24, 2024
The location of the room is very strange, there is no direct route to the elevator. """"""""""""""""""""""""""""
Original TextTranslated by Google
Response from Property: Dear Peiii815,thank you very much for sharing your experience at the NH Berlin Kurfuerstendamm.We are happy that you have choosen our hotel as starting point for your Berlin visit. I am sorry that you were not happy with the location of your room. But each building has it´s own elevator, where can reach all guest floors. Nevertheless I hope you enjoyed our wonderful city. We would be very happy to welcome you again soon at NH Hotels and Resorts.Kind regardsMichael WoossmannManagement Assistant
Guest User
Superior Double Room
Stayed in Aug 2024
Business traveler
8 review
10/10
Outstanding
Posted on Sep 11, 2024
Clean and tidy room, good location
Original TextTranslated by Google
Response from Property: Thank you very much for your stay with us. We are very happy that you enjoyed your stay with us and we hope to welcome you again soon at NH Hotels & Resorts.Kind regardsMichael WoossmannManagement Assistant
Guest User
Standard Single
Stayed in May 2025
Solo traveler
30 review
10/10
Outstanding
Posted on Jun 27, 2025
房間衞生情況不錯,早餐很好,品種多
Translate
Response from Property: 尊敬的賓客:很高興聽到您對入住體驗給予如此正面的評價。 您對我們乾淨的房間和豐富多樣的早餐的讚賞確實讓我們感到溫暖。 我們始終致力於為客人提供非凡的體驗,讓他們有賓至如歸的感覺。 我們希望將來能再次歡迎您的到來。MichaelWoossmannManagement AssistantNH Berlin Kurfürstendamm