Comfort Inn Cancún Aeropuerto Reviews

Friendly and very dedicated personal. Very practical location for rapid access to Cancun airport.

There's a free shuttle service to the airport, but it is offered few fixed times a day only. You would be very lucky the shuttle time works for your flights. Alternative transport options from the airport are very expensive, even if very close, 10 min ride. I would encourage looking for transport options before booking a room here.

Booked this hotel for one night as it seemed convenient for an early next day flight— close to airport and price was right. We did not get an ounce of sleep. There were consistent banging noises, door slamming, and screaming all night to the point it was comical. We saw the next morning there is an exterior staircase and 24 hr store right behind. Room was relatively clean though but so many cleaning product fumes. If you want to actually rest, go somewhere else. Shuttle hours are also limited.

Had to argue with the desk to honor paid reservations. Very angry and horrible service

Not much nearby but convenient for the airport.

Good location close to the airport. Parking area is very small.

It's a decent hotel for a short trip. It's super close to the airport.

The parking lot is horrible almost impossible to get out and I scratched my car very small area to maneuver

Elevator did not work, shower door broken but has free shuttle from hotel to airport and free breakfast so its good for short fast flying stays.

No Hot water, for GBP 70 the room was not worth. Breakfast was terrible, stayed just one night.

Everything nice

The room was clean and comfortable. The service was courteous. We had a car and parking was very, very tight.

Extremely dirty. It's disgusting to find this in a hotel room. The TV didn't work, I made a report and they came to check it but they couldn't get it to work and there was no hot water in the shower. I will not return to this hotel and I will not recommend it.

Terrible service attitude from the staff. They didn't have anything for breakfast. We asked for more fruit and they told us we'd have to wait 5 minutes because it had just been served.