Royal Collection Savassi Reviews

Response from Property: Dear Guest,Thank you for sharing your feedback. We appreciate your comments regarding the condition of the hotel and understand it was slightly different from your expectations.We are glad to hear that overall you had a good experience and enjoyed our breakfast. Please note that we are constantly making improvements to ensure an even more enjoyable stay for our guests.We look forward to welcoming you again soon for an even better experience.Best regards,Royal Collection Savassi Team

Response from Property: Dear Guest, We thank you for sharing your experience with us and we sincerely apologize for the inconvenience you experienced during your stay. The satisfaction of our customers is of utmost importance to us, and we take your comments seriously so that we can improve our services. We apologize for the initial confusion with booking the rooms. This should not have happened, and we understand that the initial lack of communication was frustrating. We are happy to be able to resolve this and provide the double bed rooms you requested. Regarding the problems with room 108, we are sorry that you had difficulties with the air conditioning and the size of the bathroom. We will review these aspects and take measures to improve the comfort of our rooms. Thank you for highlighting breakfast and we will consider your suggestions to make it even better, even if the daily rate could implement a more improved experience. We hope you can give us another chance in the future to show you the improvements we're making based on your feedback. Thank you for choosing our hotel and we are available for any further assistance you may need. Yours sincerely, Royal Boutique Savassi Hotel Team

Response from Property: Dear Guest, We are pleased to receive your feedback regarding your hosting experience with us. We appreciate that the comfort of our hotel, the location and the service of our team were highlights during your stay. Regarding the Restaurant, we would like to point out that the Amadeus Restaurant belongs to a group of restaurants and in addition to the unit located within the hotel premises there is also a unit less than 100 meters away (in front of the hotel), where we are providing service. for dinner in the same way as Amadeus. It is a renowned Italian restaurant that has surprised the public with the quality of its services and service. We would like to invite you to visit Gennaro Restaurant next time, we are sure you will enjoy it! Once again, we thank you and remain at your disposal. Royal Boutique Savassi Hotel Team

Response from Property: Dear Guest, We appreciate your comments about your accommodation. Thank you for highlighting the quality of the accommodation, location and breakfast, we are happy to have you back. We are at your disposal and hope to see you soon. Yours sincerely, Royal Boutique Savassi Hotel Team

Response from Property: Dear Guest, We appreciate your feedback regarding your stay with us. We appreciate that the hotel's shower, as well as our location and service, met your expectations. We would love to have you with us in a new opportunity and we are at your complete disposal. Yours sincerely, Royal Boutique Savassi Hotel Team

Response from Property: Prezado Hóspede, Agradecemos imensamente por sua avaliação tão positiva! Ficamos felizes em saber que você teve uma experiência agradável e que aspectos como o atendimento, limpeza, conforto do quarto, organização e qualidade da comida atenderam às suas expectativas. Será um prazer recebê-lo novamente em breve. Estamos sempre à disposição para proporcionar momentos ainda mais especiais. Atenciosamente, Equipe Royal Boutique Savassi