Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.2
Service8.4
Cleanliness8.6
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All reviews(66)
Positive reviews(45)
Reviews with photos/video(6)
Clean and tidy(5)
Great location(4)
Negative reviews(4)
Guest User
Junior Suite
Stayed in Jul 2023
Family
1 review
9.5/10
Amazing
Posted on Aug 29, 2023
The hotel stay was fantastic! The room was clean and comfortable, with all the amenities I needed. The staff was friendly and helpful, making me feel welcome from the moment I arrived. The location was also great, with easy access to nearby attractions and restaurants. Overall, I had a wonderful experience and would definitely recommend this hotel to others.
Guest User
Superior Room
Stayed in Sep 2023
Solo traveler
3 review
8.5/10
Very Good
Posted on Nov 3, 2023
Close to city Center and great service. Room is clean even though a bit small
Jinxin
Single Room
Stayed in Nov 2022
Other
1 review
6.5/10
Posted on Dec 14, 2022
The hotel promised to change the date of stay, and then I contacted the hotel through the email provided by the hotel's official website. But, there was nothing I received. There is a problem with the hotel's integrity, not recommended.
VAHID
Superior Room
Stayed in Sep 2023
Business traveler
12 review
6.0/10
Posted on Nov 15, 2023
Normal stay
Guest User
Single Room
Stayed in Jul 2024
Business traveler
7 review
7.7/10
Good
Posted on Oct 14, 2024
The room is a bit small and the location is a bit far from the city.
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Guest User
Superior Room
Stayed in Sep 2023
Couple
2 review
9.0/10
Great
Posted on Oct 14, 2023
The environment of the room is good, and the location is a little bit off, about three or four kilometers away from the business district.
There was a small incident from one person. There was a fire alarm during this stay (probably because someone was smoking) and a power outage. The rest of the people were very satisfied with the free parking lot, especially the breakfast which was super delicious💗
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Anonymous User
Junior Suite
Stayed in Dec 2023
Business traveler
1 review
10/10
Outstanding
Posted on Jan 21, 2024
The hotel is well located and the staff is very friendly. The rooms are clean and the parking lot is large and good. It is convenient to move around by public transportation and taxi.
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마르타79
Junior Suite
Stayed in Dec 2023
Business traveler
14 review
10/10
Outstanding
Posted on Jan 19, 2024
The hotel is clean, the staff is friendly, the location is good
There are shopping malls nearby and transportation is convenient
The room condition is also good
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Michael Sun 0227
Junior Suite
Stayed in Sep 2023
Traveling with friends
63 review
4.5/10
Posted on Oct 3, 2023
1. The facilities of this hotel are indeed very average. Spiders were found in the place where I stayed, and the layout of the entire room was also very strange.
2. A problem occurred when checking out of the hotel. I was told that the credit card of the booking agent could not be swiped, but I swiped it later, which delayed my flight.
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Guest User
Single Room
Stayed in May 2023
Business traveler
16 review
10/10
Outstanding
Posted on Sep 14, 2023
The facilities in the room are relatively simple, such as there is no kettle as Chinese people are used to, but it is clean, hygienic and quiet. The breakfast was very good and the wifi was very stable. There is a gas station next to it, and there is a supermarket inside where you can buy daily necessities. Although the surrounding environment is a bit desolate, it is actually not far from the busiest commercial street in Belgrade, and can be reached by walking for about one kilometer.
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Guest User
Superior Room
Stayed in Jul 2022
Other
4 review
2.0/10
Posted on Oct 21, 2022
All I can say is a very bad experience. Didn't get in at all. There were some disagreements because of the previous change of check-in date. In the end, the hotel regretted it when we arrived at the airport on the day of check-in. Fortunately, the staff of trip are very responsible! Help us temporarily change to the villa hotel, we really have a very bad start to the trip! ! The hotel that cares about everything, will never come again.
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Guest User
Superior Room
Stayed in Aug 2022
Solo traveler
1 review
8.0/10
Very Good
Posted on Oct 3, 2022
Positive: Good restaurant and bar on the roof terrace on the 9th floor (live music on weekends, which I didn't hear in my room on the 1st floor), free parking, good wifi, good breakfast, quick check-in and check-out -out, relatively quiet room (despite the main road)
Neutral: Double bed consists of 2 single beds with a medium-hard mattress
Negative: during my stay the AC didn't work, so the room got very warm. You could alternatively open the window, but then it was very loud. In addition, the flashing advertising lights in front of the window were annoying. About 2.5 kilometers to the center (about 40 minutes on foot, taxis are hard to get, but there is also a tram, but couldn't find where to go due to language problems...)
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699ekremk
Stayed in May 2025
Family
10/10
Outstanding
Posted on Jun 10, 2025
It was very close to buses and other means of transportation. The hotel and rooms were clean. The staff was attentive. We had no problems with check-in and check-out. The right hotel for a family vacation. I would definitely recommend it…..
Response from Property: Dear Ekrem, thank you for your positive review. We are happy to read that your stay was a lovely experience. It was a pleasure to have you as our guests and we hope to see you again in our hotel. Kind regards, Heritage Hotel team
f_alper
Stayed in Jun 2025
Family
10/10
Outstanding
Posted on Jul 1, 2025
The rooms are spacious and comfy. The breakfast is very nice. Free parking is available. The staff is very interested. It was a little far from the city center (40 minutes). But it wasn't a problem for us. It can be reached by public transport in a shorter time.
Response from Property: Dear, thank you for sharing review of your stay at the Heritage Hotel. We are delighted to hear that we met your expectations. It was a pleasure to have you as our guests and we hope to see you again in our hotel. Kind regards, Heritage Hotel team
dejantrtnik
Stayed in May 2025
Business traveler
10/10
Outstanding
Posted on Jun 18, 2025
I am a regular guest there and i would not change the Hotel to another even not for free. The location is perfect, the people are nice, the price is correct and the accomodation is more than suitable - for everybody. Clean and spacious with all the necessary features…i just love it here. And now in the summer the terase is beutiful.
Response from Property: Dear Dejan, thank you so much for your loyalty and for taking time to leave your review. We are happy to read that your stays are a lovely experience. It is always a pleasure to have you as our guest. Kind regards, Heritage Hotel team