Orange Hotel

Orange Hotel Reviews

Orange Hotel

No.21 Dacheng Road, Fengtai District, Beijing, ChinaSee Hotel Details
Orange Hotel
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Guest Reviews

9.6/10
Excellent
1109 review
Verified reviews
Location9.6
Amenities9.6
Service9.5
Cleanliness9.6
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All reviews(1109)
Positive reviews(1089)
Reviews with photos/video(99)
Friendly front desk staff(70)
Delicious breakfast(62)
Awesome amenities(55)
Classy environment(49)
Easy to get around(37)
Large rooms(19)
Quiet & comfortable(19)
Perfect for business trips(15)
Negative reviews(20)
jetsetwanderess
Superior Queen Room
Stayed in Jan 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Mar 7, 2024
AMAZING!! Everything in the room is smart, including the lights, the blinds, and even the toilet. The largest TV I’ve ever seen. And a robot for service. So modern!
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Executive Queen Room
Stayed in Sep 2023
Couple
10 review
9.5/10
Amazing
Posted on Oct 9, 2023
Clean and modern hotel
Response from Property: Dear,guest:Thank,you,for Orange hotel,us higu assessment,we will do our best to offrr higher quality service,we are looking forward you stay,with us agqin and wish you hava a coloful life.
Guest User
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 2, 2025
Stayed for one night with a friend. The front desk lady provided good service. The room was clean and tidy without any mess or odor. The facilities were complete. The breakfast was very rich and cost-effective.
Original TextTranslated by Google
Response from Property: Dear friends! Thank you very much for staying with us and leaving us with a valuable experience. We have been committed to creating a warm and sweet home for you. Your comfort is our highest pursuit. All staff are looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 13, 2025
The room is clean, the pillows are the most comfortable, and the breakfast is very rich
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來!
Guest User
Family Room
Stayed in Apr 2025
Family
7 review
8.0/10
Very Good
Posted on May 5, 2025
The family room is not big, not even as big as an ordinary king-size bed room, and it has an inner window. People who mind the size and windows should pay attention. After 9 o'clock, a lot of breakfast is easily gone. Other aspects are ok, and any problems can be solved through negotiation.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Orange Hotel Beijing Wukesong Dacheng Road and commenting on the hotel in your busy schedule. We are very sorry that we failed to meet your satisfaction. Regarding the issue that your room has an inner window, the hotel booking page has reflected it. If you need an outer window room, you can book an outer window room. Due to the large passenger flow during holidays, the breakfast chef has prepared meals in an emergency. We attach great importance to the breakfast problem you raised and are making improvements. We will train the restaurant staff again to increase the sufficient amount of food. We hope to provide every guest with a clean and comfortable accommodation environment, and we also aim to do so once and for all. If there is a problem, we will immediately inquire about the cause and make corrections. Thank you very much for your feedback. All the hotel staff look forward to your stay again and give the hotel the opportunity to provide you with services again. The hotel once again apologizes to you and wishes you a happy life...
Guest User
Superior Room (2 Beds)
Stayed in Sep 2024
Business traveler
2 review
10/10
Outstanding
Posted on Oct 17, 2024
The hotel is clean and sanitary, the service is superb, the most considerate service, very polite and timely, responsive to every request, the little robot is very cute, the delivery is very timely, convenient and safe, the TV in the room is very large, the bed is very comfortable, there is enough space, the floor is very clean and sanitary, the breakfast is delicious, the recommended tofu pudding is very delicious, and there is also my favorite fried dough sticks, full of Chinese flavor, the noodles are very special, the fried noodles with soybean paste are well received, there are a lot of fruits, everything is very satisfactory!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for staying at Orange Hotel Beijing Wukesong Dacheng Road and taking the time to leave a message in your busy schedule. We are very happy that you are satisfied with the hotel's service and environment in your message and give it a full score. As a brand under Huazhu, Orange has always been characterized by high-quality service. Every employee of Orange adheres to the concept of "being kind and willing to look at things from the customer's perspective", treats every guest as a family member, and uses our most sincere, enthusiastic and caring warmth to make you feel truly at home. I sincerely look forward to your visit again and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Mar 2025
Business traveler
25 review
10/10
Outstanding
Posted on Apr 20, 2025
It's OK, clean, sanitary and comfortable. I took a taxi myself, so I don't know much about the traffic on weekends. There are many restaurants around, with various choices. Good service attitude
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望桔子五棵松大成路店會是您回憶裏最温馨最獨特的那個!常回桔子五棵松大成路酒店看看哦,祝:安好!
Guest User
Executive Queen Room
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 7, 2025
Friendly front desk, complete facilities, clean and tidy, convenient location, good environment, comfortable room
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Orange Wukesong Dacheng Road Hotel will be the warmest and most unique one in your memory! Come back to Orange Wukesong Dacheng Road Hotel often, and wish you: well!
Anonymous User
Superior Queen Room
Stayed in Sep 2024
Couple
1 review
10/10
Outstanding
Posted on Oct 31, 2024
Very good service, very satisfied Facilities: very complete, the soundproofing is a bit bad at night, the breakfast is delicious, very close to the subway and bus Sanitation: very clean and tidy Environment: convenient for shopping, there are many snacks nearby
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Orange Hotel Beijing Wukesong Dacheng Road and giving the hotel a full score in your busy schedule. Your satisfaction is our greatest motivation. As a mid-range hotel brand under Huazhu, Orange Hotel has always been adhering to the service creed of "treating guests like relatives and friends with kindness and joy" to make every guest feel at home. All the hotel staff are looking forward to your visit again. I wish you a happy life! Good luck at work!
Guest User
Executive Queen Room
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 30, 2025
I was very satisfied with my stay this time. First of all, the front desk service attitude was very good. They patiently answered any questions for me. The front desk responded to any request. If there was a need, the front desk would pay special attention and then meet the needs. The room was very spacious, the shower water was sufficient, the bed was very soft, the pillow was very comfortable to sleep on, and the zero-pressure pillow was very comfortable. The environment was very beautiful. There were food and convenience stores when you went out. There was food all along the street, and you couldn't finish it. The facilities were very new. The room was equipped with Xiaodu, which was intelligent, and the air conditioning was very strong. The sanitation was very clean. The room lady cleaned it very cleanly, and the staff checked it very seriously. I just loved it. The hotel is equipped with its own parking lot, with many parking spaces, and there is no need to worry about having no place to park. It is also equipped with surveillance. The car is very safe, which makes us feel at ease when traveling.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好,感謝您選擇入住桔子北京五棵松大成路店。謝謝您對我們的支持和鼓勵,酒店的每位員工一直遵循着“待客如親友”的服務理念,像家人一般去對待每一位客人,希望您能在這裏住的舒心舒適。我們誠願每一個春夏秋冬都能與您共賞,祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Feb 2025
Business traveler
1 review
10/10
Outstanding
Posted on Mar 20, 2025
Although small, it has everything. The room is not big, and the hotel as a whole is not big either, but it is very quiet, and the service staff are very polite. The orange candies and biscuits are very delicious. The beautiful girl at the front desk saw that I like orange candies and specially packed a bag for me. She is very considerate.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!
Guest User
Deluxe Queen Room
Stayed in Feb 2025
Business traveler
2 review
10/10
Outstanding
Posted on Mar 16, 2025
Facilities: Complete facilities, free laundry room is very convenient Hygiene: The bedding in the room is clean and has no odor Environment: Clean and tidy, the orange smell is very good Service: The staff is enthusiastic
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for choosing to stay at Orange Hotel Beijing Wukesong Dacheng Road. Thank you for your support and encouragement. Every employee of the hotel has always followed the service concept of "treating guests like relatives and friends" and treats every guest like family. I hope you can live comfortably here. We sincerely hope to enjoy every spring, summer, autumn and winter with you, and wish you a happy life!
nguobaby
Superior Queen Room
Stayed in Jan 2025
Business traveler
5 review
1.7/10
Posted on Feb 27, 2025
They didn't even look for the things I left in the room, and they kept making excuses. I'm done for. I will never stay at this hotel again...
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Orange Hotel Beijing Wukesong Dacheng Road. If a guest leaves something in the room on the day of check-out, we will contact the guest as soon as possible. The hotel did not reply to your message as soon as possible because we did not do our job well. We may not be able to check the mobile phone message as soon as possible during the peak check-out period, so we did not reply as soon as possible. However, when we contacted you, you had blocked the hotel's contact information. We saw your message on the same day and replied to you by text message. Secondly, you checked out a week ago and then asked the hotel whether you saw any items left behind. Are you sure that the items were definitely left in the hotel? The hotel has helped you search again and indeed did not find your left-behind items. Please continue to search. If you are sure you have left them in the hotel, you can call the police and we will cooperate. The hotel apologizes again for not responding to your message in time.
Guest User
Deluxe Queen Room
Stayed in Jul 2024
Couple
1 review
1.0/10
Posted on Sep 5, 2024
We booked an hourly room without asking for an upgrade or asking for too much. We just wanted to check in normally. For the first time, my room was downgraded without my knowledge. If I hadn’t been here before, I might not have been able to tell. Then today, I was downgraded without my knowledge. If it doesn't work, just open a room for a few more hours. Who would be happy if you do this? It will waste time and affect your mood.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing to stay at Orange Beijing Wukesong Dacheng Road Hotel and leaving your review. Your report about room downgrade has been verified and it is true that you have not been downgraded. If you have any questions about the room, you can call the hotel front desk at any time. All hotel staff look forward to hearing from you. Come again! Wish you a happy life!
Guest User
Superior Queen Room
Stayed in Oct 2024
Business traveler
5 review
10/10
Outstanding
Posted on Nov 30, 2024
Large room, good front desk service
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Orange Hotel Beijing Wukesong Dacheng Road and giving the hotel a full score in your busy schedule. Your satisfaction is our greatest motivation. As a mid-range hotel brand under Huazhu, Orange Hotel has always been adhering to the service creed of "treating guests like relatives and friends with kindness and joy" to make every guest feel at home. All the hotel staff are looking forward to your visit again. I wish you a happy life! Good luck at work!