Atour Hotel, Changyingtian Street, Chaoyang North Road, Beijing Reviews
Atour Hotel, Changyingtian Street, Chaoyang North Road, Beijing
Building 2, courtyard 150, Guanzhuang Road, Chaoyang District, Beijing, ChinaView Hotel Details
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Atour Hotel, Changyingtian Street, Chaoyang North Road, Beijing Guest Reviews
4.9/5
Perfect
3542 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.9
Amenities4.8
Service4.9
Cleanliness4.9
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Negative reviews(27)
Bolortuya
Superior 2-bed Room
Stayed in Dec 2024
Family
5 review
3.5/5
Posted on Jan 18, 2025
Dinner is dumplings and soup, and it runs out quickly. We had a lot of choices when we stayed at the Atour Hotel in Shanghai before.
Response from Property: Dear Duoyou, salute you: Thank you! You can take time out of your busy schedule to comment on Duoerjia. Duoerjia will definitely reflect on the issues you raised, and hope that you can give Duoerjia a chance to correct them. Duoerjia will definitely learn from the pain and will never have such problems again in the future. Looking forward to your stay again!
Guest User
Family Room
Stayed in Jul 2024
Family
8 review
1.7/5
Posted on Sep 13, 2024
The room provided to us was right below the kitchen of the canteen on the 13rd floor. The loud noise woke us up at 4-5am in the first 2 night. After serious complain, hotel offered a switch to other room but asked us to come back in the middle of the day to pack. We asked if we can do it when we finish a day as we are TOURIST, their response was NO as they need to sell any room available, even if it is not suitable for human beings to live! Eventually we packed everything including wet clothes in the luggage for a whole day and then moved to another room on the 3rd night. They also offered us 3 day free breakfast as compensation.
Hotel located quite far away from metro line #6 nearest station which will take you at least 20min to walk. We took taxi from metro to hotel every day and night as we didn't feel safe to walk at night. It was very dark and quiet.
Everything morning, there were lots of old local people play with their grandchildren outside the gates of the hotel, just like playing at public playground. We don't know they actually use the facilities at the hotel loddy as if public utilities.
Hotel cleaning ladies use sticky roll to "clean" floor, not vacuum. The fallen hair from us stayed on the same location for 3 days (the new room). There was a m&m chocolate left from previous guest under the bed and it continues to stay there for the 3 days while we were there.
Toilet and bathroom shared the same door ( see Pic).if you close the door for shower, the other one better not to use toilet unless you want to show off yourself and don't want to wash hands after your jobs.
Staff (those actually faced hotel guest) are very friendly and helpful. But the hotel management is very greedy and only focus on making the most money from every possibility. The first room allocated to us is not a live-able accommodation unless you want to wake up 4am every day in your Holiday. Location is not convenient for tourists (Information on website a bit misleading)
Response from Property: Dear Duoyou, I am very sorry that I did not give you a satisfactory stay experience. Duoer would like to say sorry to you. Regarding the sound insulation of the rooms, each of our rooms has sound insulation strips, and the front desk also provides earplugs if you have them. It can be delivered to your room if needed. Regarding your issue of noisy children in the park, we will communicate and provide feedback with the property management, and we will also strengthen the improvement of the hotel's soft and hard facilities. Duoer will definitely strengthen the rectification of the problems you raised. Duoer will take corresponding measures to improve them as a case study. We hope that you can come back and give us a chance to remedy the situation. Duoer will definitely give you a satisfactory stay experience. The hotel has There are many parking spaces in the underground parking lot that are managed by dedicated staff. It is very convenient to inform the front desk of your car information when you check in and you can travel for free! Duoer's breakfast is also very delicious! Both Chinese and Western dishes can satisfy your taste buds. We are still open for breakfast from 7:00-10:30 on weekdays and 7:00-11:00 on holidays. In addition to breakfast and parking lot, Duoer also has a free gym and laundry room. For busy Duo friends, we have also prepared "late night porridge course" and "sober up tea" late night snacks and sober up tea to let you feel Duo'er's care. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and also let you see that we at the hotel are constantly striving to improve. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. We sincerely hope you can stay again to feel our progress!
Guest User
Elegant Queen Room
Stayed in Jan 2025
Solo travelers
1 review
3.5/5
Posted on Feb 4, 2025
Nice and modern hotel, about 30 minutes from downtown. Kinda remote area. Very good breakfast. Helpful staff.
Response from Property: 親愛的朵友,您好!首先特別感謝您選擇北京朝陽北路長楹天街亞朵酒店,看到您對酒店的誇獎,能夠得到您的認可,我們感到格外的榮幸和驕傲。酒店一直把服務品質放在首位,提供鄰里温馨的服務,致力於給每一位客人極致的高端體驗,房間有舒適的普蘭特床墊與體驗薩和洗護套裝,希望帶給您清新自然的睡眠體驗,咱們還有免費24小時停車場烘乾熨燙的【出塵——洗衣房】位於1樓,7:00-10:30中西自助80多種類型【相招——餐廳】位於13樓,更有24小時開放的【竹居——圖書館】同樣位於1樓;您的滿意就是朵兒前進的動力,在亞朵總有不期而遇的温暖。歡迎您再次入住北京朝陽北路長楹天街亞朵酒店!
Changjun
Superior 2-bed Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Great experience! Location is excellent for subway or just walking around.
Also lovely coffee and leaf tea!
Response from Property: 親愛的朵友,您好!首先特別感謝您選擇北京朝陽北路長楹天街亞朵酒店,看到您對酒店的誇獎,能夠得到您的認可,我們感到格外的榮幸和驕傲。酒店一直把服務品質放在首位,提供鄰里温馨的服務,致力於給每一位客人極致的高端體驗,房間有舒適的普蘭特床墊與體驗薩和洗護套裝,希望帶給您清新自然的睡眠體驗,咱們還有免費24小時停車場烘乾熨燙的【出塵——洗衣房】位於1樓,7:00-10:30中西自助80多種類型【相招——餐廳】位於13樓,更有24小時開放的【竹居——圖書館】同樣位於1樓;您的滿意就是朵兒前進的動力,在亞朵總有不期而遇的温暖。歡迎您再次入住北京朝陽北路長楹天街亞朵酒店!
Mogammad Rifat
Family Room
Stayed in Nov 2024
Family
10 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The hotel was awesome and very central to most of the main attractions in Beijing. Our room was huge and well worth the money. Breakfast was also very enjoyable with many options. The hotel staff are very friendly and make sure to see to your every need. The cherry on top was the laundry room available to use at no additional cost. We were able to go back home with almost no dirty laundry! I highly recommend this hotel!
Response from Property: 親愛的朵友,您好!首先特別感謝您選擇北京朝陽北路長楹天街亞朵酒店,看到您對酒店的誇獎,能夠得到您的認可,我們感到格外的榮幸和驕傲。酒店一直把服務品質放在首位,提供鄰里温馨的服務,致力於給每一位客人極致的高端體驗,房間有舒適的普蘭特床墊與體驗薩和洗護套裝,希望帶給您清新自然的睡眠體驗,咱們還有免費24小時停車場烘乾熨燙的【出塵——洗衣房】位於1樓,7:00-10:30中西自助80多種類型【相招——餐廳】位於13樓,更有24小時開放的【竹居——圖書館】同樣位於1樓;您的滿意就是朵兒前進的動力,在亞朵總有不期而遇的温暖。歡迎您再次入住北京朝陽北路長楹天街亞朵酒店!
Michle
Elegant Queen Room
Stayed in Oct 2024
Business travelers
28 review
4.5/5
Great
Posted on Nov 30, 2024
A very nice hotel with very friendly staff! The breakfast is good, and they also offer some western food!
Response from Property: 親愛的朵友,您好!首先特別感謝您選擇北京朝陽北路長楹天街亞朵酒店,看到您對酒店的誇獎,能夠得到您的認可,我們感到格外的榮幸和驕傲。酒店一直把服務品質放在首位,提供鄰里温馨的服務,致力於給每一位客人極致的高端體驗,房間有舒適的普蘭特床墊與體驗薩和洗護套裝,希望帶給您清新自然的睡眠體驗,咱們還有免費24小時停車場烘乾熨燙的【出塵——洗衣房】位於1樓,7:00-10:30中西自助80多種類型【相招——餐廳】位於13樓,更有24小時開放的【竹居——圖書館】同樣位於1樓;您的滿意就是朵兒前進的動力,在亞朵總有不期而遇的温暖。歡迎您再次入住北京朝陽北路長楹天街亞朵酒店!
mario
Superior 2-bed Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
One of the best Hotels in Beijing
Especially the clean Air-condition in many Hotels the rooms are to moist and humid but here it was perfect
Response from Property: 親愛的朵友您好,向您致敬:感謝您的用心稱讚,您的表揚朵兒已經傳達到每一位夥伴,亞朵一直在為朵友們提供鄰里般的服務,為的是讓每一位朵友在這裏都有家一般的感受體驗,您的鼓勵是我們前進的動力,但絕不止步於此,期待在亞朵再次遇見您
2024 TKL
Superior 2-bed Room
Stayed in Oct 2024
Family
9 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Excellent hotel, friendly and helpful staff, in addition, the hotel provides supper daily.
Response from Property: 親愛的朵友,您好!首先特別感謝您選擇北京朝陽北路長楹天街亞朵酒店,看到您對酒店的誇獎,能夠得到您的認可,我們感到格外的榮幸和驕傲。酒店一直把服務品質放在首位,提供鄰里温馨的服務,致力於給每一位客人極致的高端體驗,房間有舒適的普蘭特床墊與體驗薩和洗護套裝,希望帶給您清新自然的睡眠體驗,咱們還有免費24小時停車場烘乾熨燙的【出塵——洗衣房】位於1樓,7:00-10:30中西自助80多種類型【相招——餐廳】位於13樓,更有24小時開放的【竹居——圖書館】同樣位於1樓;您的滿意就是朵兒前進的動力,在亞朵總有不期而遇的温暖。歡迎您再次入住北京朝陽北路長楹天街亞朵酒店!
Tsm.munkhbat
Elegant Queen Room
Stayed in Dec 2024
Solo travelers
4 review
3.7/5
Posted on Jan 6, 2025
Clean and big room. Good llocation depending the visiting places.
Response from Property: 酒店回覆內容: 親愛的朵友,您好!首先特別感謝您選擇北京朝陽北路長楹天街亞朵酒店,看到您對酒店的誇獎,能夠得到您的認可,我們感到格外的榮幸和驕傲。酒店一直把服務品質放在首位,提供鄰里温馨的服務,致力於給每一位客人極致的高端體驗,房間有舒適的普蘭特床墊與體驗薩和洗護套裝,希望帶給您清新自然的睡眠體驗,咱們還有免費24小時停車場烘乾熨燙的【出塵——洗衣房】位於1樓,7:00-10:30中西自助80多種類型【相招——餐廳】位於13樓,更有24小時開放的【竹居——圖書館】同樣位於1樓;您的滿意就是朵兒前進的動力,在亞朵總有不期而遇的温暖。歡迎您再次入住北京朝陽北路長楹天街亞朵酒店!
Antonino Lim
Family 2-bed Room
Stayed in Jun 2024
Family
9 review
4.2/5
Very Good
Posted on Jul 13, 2024
Great hotel, washing machine and laundry (very important if travelling with family is free and available) great service, variety of breakfast option, you need a translator/google apps to be understood by the receptionist if you cannot speak Chinese. Many shops within the area. An aura of a friendly local community.
10-20mins walking if taking the metro station. The taxi/didi car will not stop in front of the.hotel but along the main road, be prepared if you have many luggages.
Response from Property: Dear friends of Atour Hotel, hello! First of all, thank you for choosing Atour Hotel, Changying Paradise, Chaoyang North Road, Beijing. We are honored and proud to see your praise for the hotel and to be recognized by you. The hotel has always put service quality first, providing warm service like a neighbor, and is committed to giving every guest the ultimate high-end experience. The rooms have comfortable Plante mattresses and experience sa and washing and care sets, hoping to bring you a fresh and natural sleep experience. We also have free 24-hour parking lot, drying and ironing [Dust-Laundry Room] on the 1st floor, 7:00-10:30 Chinese and Western buffet with more than 80 types [Xiang Zhao-Restaurant] on the 13th floor, and 24-hour [Zhu Ju-Library] also on the 1st floor; your satisfaction is the driving force for Atour to move forward, and there is always unexpected warmth in Atour Hotel. Welcome to stay at Atour Hotel, Changying Paradise, Chaoyang North Road, Beijing again!
Fadia
Executive 2-bed Room
Stayed in Apr 2024
Solo travelers
12 review
4.7/5
Amazing
Posted on May 6, 2024
This is one of the best hotels I stayed in during my visit to China. It is clean, tidy, and the staff are extremely helpful. The only down for this hotel that it is far away from the main attractions in Beijing. It will take you more than half an hour to reach the nearest one. However, restaurants and shopping malls are just around the corner. Definately recommend.
Response from Property: Dear friends of Atour Hotel, hello! Thank you for choosing Atour Hotel, Changying Paradise, Chaoyang North Road, Beijing. We are honored and proud to see your praise for the hotel and to receive your recognition. The hotel has always put service quality first, providing warm service like a neighbor, and is committed to giving every guest the ultimate high-end experience. The rooms have comfortable Plante mattresses and experience sa and washing and care sets, hoping to bring you a fresh and natural sleep experience. We also have free 24-hour parking, drying and ironing [Dust-Laundry Room] on the 1st floor, 7:00-10:30 Chinese and Western buffets with more than 80 types [Xiang Zhao-Restaurant] on the 13th floor, and the 24-hour [Zhu Ju-Library] is also on the 1st floor; your satisfaction is the driving force for Atour to move forward, and there is always unexpected warmth in Atour Hotel. Welcome to stay at Atour Hotel, Changying Paradise, Chaoyang North Road, Beijing again!
Jambaldorj Enkhsaikhan
Executive Queen Room
Stayed in Mar 2024
Business travelers
5 review
3.7/5
Posted on May 6, 2024
Was quite good experience in respects to cleanliness and overall experience
Response from Property: Hello, dear Duoyou! Thank you for choosing Atour Hotel, Changyingtian Street, Chaoyang North Road, Beijing. We are particularly honored and proud to see your praise of the hotel and to be recognized by you. The hotel has always given top priority to service quality, providing warm neighborhood services, and is committed to giving every guest the ultimate high-end experience. The rooms have comfortable Plant mattresses and Experience Sahe toiletries, hoping to bring you a fresh and natural experience. For sleeping experience, we also have a free 24-hour parking lot for drying and ironing [Dust-laundry] located on the 1st floor. From 7:00-10:30, there are more than 80 types of Chinese and Western buffet [Xiangzhao-Restaurant] located on the 13th floor. Floor, there is also the 24-hour [Bamboo House - Library] on the first floor; your satisfaction is the driving force for Duoer to move forward, and there is always the warmth of unexpected encounters at Atour. Welcome to stay at Atour Hotel, Changyingtian Street, Chaoyang North Road, Beijing again!
23yuwen
Elegant Queen Room
Stayed in Oct 2023
Family
5 review
3.5/5
Posted on Jan 21, 2024
The check-in takes so long as there is long wait to get a couple of rooms when i arrive in the Evening. So bad in sound proofing even the building looks so new. Access to and from lifts lobby with a lot of turns, so you may get a few door bells from strangers.
Response from Property: 親愛的朵友您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對我們的不斷關心和督促,才能使我們不斷發現工作中的問題,獲得改正和不斷進步。從您的點評中,我們很遺憾的看到此次入住未能達到您的期望,給您帶來的不便我們表示歉意。關於酒店的隔音問題,我們已經加強對每個房間的隔音條全部檢查,酒店管理層非常重視,並已經做了認真的調查和及時的整改,您入住期間有任何的需要幫助的或房間不滿意的地方,您儘管告知前台朵兒,朵兒會立即為您處理和協調哦,您的寬容和理解是對我們工作的鼓舞和支持!朵兒家配備24小時免費提供濕洗,烘乾熨燙的【出塵——洗衣房】位於1樓,7:00-10:30中西自助80多種類型【相招——餐廳】位於13樓,更有24小時開放的【竹居——圖書館】同樣位於1樓,周邊交通便利,是出差旅行遊玩不二之選。在亞朵,總有不期而遇的温暖,出門在外,朵兒就是希望能夠讓客官體會到家一樣的温暖~
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 11, 2023
nice nice
Response from Property: 朵兒所做的一切就是希望您住的滿意,所以真的很開心(*^▽^*),期待下次再遇見您。
Guest User
Guestroom (Double Bed)
Stayed in Nov 2023
Other
3 review
5.0/5
Outstanding
Posted on Dec 10, 2023
good job
Response from Property: 一座城、兩個人,一段美好的回憶,感謝能在長楹天街亞朵酒店遇到您,感謝您的認可,我們全體夥伴因為您的五星好評而備受鼓舞,我們也在不斷努力,做到盡善盡美