Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.8
Amenities8.5
Service8.7
Cleanliness8.9
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All reviews(186)
Positive reviews(174)
Reviews with photos/video(53)
Awesome stay(35)
Clean and tidy(25)
Friendly host(19)
Near shopping area(19)
Convenient for shopping(17)
Tasty food(12)
Easy to get around(6)
Negative reviews(12)
Guest User
Junior Suite
Stayed in May 2025
Family
3 review
8.0/10
Very Good
Posted on Jun 24, 2025
Located at Gogol Street with lots of offerings around, super easy to get anything you want. Hotel is old but very well maintained, tip top cleanliness. Breakfast was great too, definitely recommend to anyone whom love to experience authentic Kazakh’s hospitality (which means, less friendly compare to SEA but i guess thats the Kazakh’s way)
helloagain
Standard Room
Stayed in Mar 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Apr 16, 2025
20 min away from airport
Middle grade hotel, old style
Continental breakfast good
Hair dryer is not good
Okay to stay
Beautiful big almaty lake
Shiguangjianying
Superior Standard Room
Stayed in Jun 2024
Other
30 review
9.0/10
Great
Posted on Jul 29, 2024
The hotel is located in a quiet and tidy environment, the hotel front desk service is standardized, the floor and room hygiene are maintained very clean, the breakfast is very rich, the hotel has its own parking space, convenient parking, especially the hotel's several security guards are very polite, take the initiative to help guests, the service concept is good, recommended to stay。
Guest User
Standard Room
Stayed in Apr 2025
Solo traveler
2 review
10/10
Outstanding
Posted on May 19, 2025
Alina and Alma were very helpful, very friendly, thanks!!
Kshetij
Suite Room
Stayed in Nov 2024
Solo traveler
5 review
8.5/10
Very Good
Posted on Dec 13, 2024
Decent Hotel. Nothing Special. Location is usually 15 minutes from city places
Jenn5
Standard Room
Stayed in Jan 2024
Solo traveler
46 review
10/10
Outstanding
Posted on Feb 23, 2024
Everything was perfect , there is have toilet air-conditioning have noise have to off .maybe fix in future good to stay here thanks
Grigorii Belov
Superior Standard Room
Stayed in Jul 2024
Solo traveler
11 review
9.0/10
Great
Posted on Aug 23, 2024
The hotel is nice, very quiet and tidy. Room was small, but quite comfortable. Location is ok, not the city center, but not far from all the attractions. Also close to a mall.
The breakfast was frustrating - lack of seating space and the food was not very tasty.
The staff is really welcoming and warm, always ready to help - best part of the hotel.
Richard Weir
Superior Standard Room
Stayed in Jun 2024
Couple
2 review
10/10
Outstanding
Posted on Jul 15, 2024
A hotel that feels like a hotel - professional and experienced staff, everything works, great furniture/decor, outstanding breakfast, top location, strong recommend.
Guest User
Standard Room
Stayed in Feb 2024
Family
17 review
10/10
Outstanding
Posted on Mar 31, 2024
Great breakfast. Good hotel, good location.
abdulrazak pap
Standard Room
Stayed in Mar 2024
Couple
11 review
8.5/10
Very Good
Posted on Apr 13, 2024
Receptionist very helpful good English/ breakfast just ok location also good near 24 hours opening supermarket
Guest User
Standard Room
Stayed in Jan 2024
Couple
16 review
9.5/10
Amazing
Posted on Feb 24, 2024
Nice room and very nice, homely restaurant downstairs. Great breakfast buffet as well
Nino Raoul
Standard Room
Stayed in Mar 2024
Solo traveler
29 review
10/10
Outstanding
Posted on May 21, 2024
Lovely hote good facilities breakfast could improve
Hardip Kaur
Standard Room
Stayed in Feb 2024
Family
3 review
10/10
Outstanding
Posted on Mar 22, 2024
Very good hotel for budget traveller
Guest User
Standard Room
Stayed in Aug 2024
Couple
4 review
9.0/10
Great
Posted on Sep 4, 2024
Good breakfast
노랭이파워
Standard Room
Stayed in Jun 2025
Couple
1 review
8.5/10
Very Good
Posted on Jul 31, 2025
The staff are a bit cold.
It's a hotel, but they're not very friendly.
The rooms are old, but they seem relatively clean.
The breakfast is also pretty good.