ECHARM HOTIE（Beijing West Railway Station South Plaza store)

ECHARM HOTIE（Beijing West Railway Station South Plaza store) Reviews

ECHARM HOTIE（Beijing West Railway Station South Plaza store)

1st floor, building 27, Lianhuachi Nanli, Fengtai District, Beijing, ChinaSee Hotel Details
ECHARM HOTIE（Beijing West Railway Station South Plaza store)
ECHARM HOTIE（Beijing West Railway Station South Plaza store)ECHARM HOTIE（Beijing West Railway Station South Plaza store)ECHARM HOTIE（Beijing West Railway Station South Plaza store)
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1 night

Guest Reviews

9.5/10
Outstanding
825 review
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.6
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All reviews(825)
Positive reviews(807)
Reviews with photos/video(74)
Convenient location(137)
Easy to get around(79)
Friendly front desk staff(70)
Classy environment(69)
Quiet & comfortable(45)
Close to metro(22)
Would stay again(16)
Has rooms for families(4)
Negative reviews(17)
Ralf
Cozy 1-bed Room
Stayed in Jan 2025
Business traveler
1 review
9.5/10
Amazing
Posted on Mar 2, 2025
Great location, close to Bejing West train station and room is well designed. Bed is comfy. Walls a bit thin so you may here the neighbours. Very good staff. Cleaning ladies are helpful and fast. The staff at the reception helped me with finding a tailor, buying tickets for the the forbidden city,…. Great staff. Price is very good for the package you get from my pov. The park around the corner invites for walks and getting some rest from the city life.
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
jacques
Cozy 1-bed Room
Stayed in Feb 2025
Couple
25 review
9.0/10
Great
Posted on Mar 13, 2025
We choose this hotel because it's near the train station (10-15 minutes walking). Room is nice. Staff does not speak english but you get a one pager with all the necessary informations.
Response from Property: Thank you for sharing your experience with us! We’re thrilled to hear that you chose our hotel for its convenient location near the train station and that you enjoyed the comfort of your room. We also appreciate your kind understanding regarding our staff’s language limitations. To ensure our guests have all the necessary information, we provide a one-page guide, and we’re glad it was helpful during your stay. If there’s anything else we can do to make your experience even better in the future, please don’t hesitate to let us know.We hope to welcome you back soon for another pleasant stay!
Guest User
Cozy 1-bed Room
Stayed in Sep 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Oct 4, 2024
Awesome location, easy walking distance to the Beijing west train station. The staff was super friendly and also spoke a bit of English which was great, the rooms were super clean and staff take your luggage to your room for you. Recommend this stay.
Response from Property: The hotel is very happy to receive your comments and hope you will come again.
Bilgguun
Cozy 1-bed Room
Stayed in Jan 2025
Solo traveler
6 review
10/10
Outstanding
Posted on Feb 18, 2025
I really loved this hotel. Especially hotel staffs
Response from Property: 哇哦，感謝小主的好評，特別的愛一定要給特別的您，看到您的評價，宜寶真的很開心，很高興能得到您對酒店的認可，願我們百倍用心換您十分滿意~希望小主下次一定要來喲
KT SUNIL
Standard Room - Atrium-View (Double Bed)
Stayed in Feb 2024
Business traveler
7 review
5.0/10
Posted on Mar 28, 2024
Communication with front desk people very difficult, only two of them are English speaking, but helpful and courteous
Response from Property: Dear guest, we are sorry that we could not bring you a good stay experience. We are also working hard to improve our foreign language reception capabilities. You are welcome to come again next time!
Guest User
Cozy 1-bed Room
Stayed in Jun 2024
Couple
1 review
10/10
Outstanding
Posted on Jul 16, 2024
Everything Fine - good Location near railway
Response from Property: 哇哦，感謝小主的好評，特別的愛一定要給特別的您，看到您的評價，宜寶真的很開心，很高興能得到您對酒店的認可，願我們百倍用心換您十分滿意~希望小主下次一定要來喲
Guest User
Standard Room - Atrium-View (2 Beds)
Stayed in Mar 2025
Business traveler
12 review
10/10
Outstanding
Posted on May 7, 2025
I went there on a business trip with a friend. It was very close to the place where I was doing business, and the transportation was quite convenient. After all, it was Beijing West Railway Station. The room was clean and it was very convenient to catch the train the next day. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Jenny HS
Cozy 1-bed Room
Stayed in Mar 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Apr 14, 2025
The hotel is about 10 minutes' walk from Beijing West Railway Station, close to South Square, with convenient transportation. There is an airport bus at Beijing West Railway Station, which is very convenient to go to the airport. There is a scenic spot Lotus Pond nearby. The hotel is clean and tidy
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Anonymous User
Cozy 1-bed Room
Stayed in Mar 2025
Other
16 review
1.0/10
Posted on Apr 9, 2025
During the stay, I was disappointed by the service attitude of the front desk and security guards. They lacked basic courtesy and professional service awareness, which gave me a bad first impression. In addition, the TV in the room was faulty. The maintenance personnel came to deal with it, but it took 20 minutes and still could not be fixed. What's more, he was arrogant when he came in, claiming to "teach me how to adjust it", but finally blamed me for the failure to fix the TV, but I did not do any improper operation on the TV from beginning to end. This stay experience was greatly reduced. I hope the hotel can take these problems seriously, criticize and educate and train the relevant personnel, and improve the service level.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for choosing to stay in our hotel and for giving us valuable comments on our services. We sincerely apologize for the unpleasant experience you encountered during your stay. This is indeed not in line with our usual service standards. Regarding the service attitude of the new security guard, we have immediately reported it to the relevant department and will strengthen the employee's etiquette and professional training to ensure that every guest can feel the warm and professional service. We deeply regret the TV failure and the inappropriate words and deeds of the maintenance personnel. We have contacted the engineering department to verify the equipment problem and severely criticized the employee. We will optimize the maintenance process and communication methods in the future to avoid similar incidents from happening again.
Kefeilaaierwangxizhi
Standard Room - Atrium-View (Double Bed)
Stayed in May 2025
Business traveler
3 review
10/10
Outstanding
Posted on Jul 7, 2025
This hotel is great! The location is great, with convenient transportation and many delicious foods. The front desk service is warm and thoughtful, and the check-in is fast and efficient. The room is clean and tidy, the bedding is soft and comfortable, and the sound insulation is also very good, which allows people to have a good night's sleep. The bathroom facilities are complete and the hot water supply is stable. The breakfast is rich in variety and delicious. It is very cost-effective. I will choose it next time I come here!
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Beixin_
Cozy 1-bed Room
Stayed in Oct 2024
Business traveler
48 review
10/10
Outstanding
Posted on Nov 29, 2024
The room is very close to Beijing West Railway Station. It is just a few minutes' walk to the right front after exiting the station. The hotel is on the roadside and quiet at night. It is clean and tidy, and there is plenty of hot water for bathing.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
CLUEDIN
Cozy 1-bed Room
Stayed in Mar 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Apr 29, 2025
It's my first time staying in this hotel but I was pleasantly surprised. The price is very affordable but the hygiene, environment, service, facilities and sound insulation are all very good. The price-performance ratio is very high and the quality exceeds other large chain brands such as All Seasons.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Guest User
Standard Room - Atrium-View (2 Beds)
Stayed in Feb 2025
Family
1 review
9.0/10
Great
Posted on Mar 29, 2025
The front desk lady was very nice. She saw that we had a child and changed us to a room with good lighting and ventilation.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Guest User
Cozy 1-bed Room
Stayed in Aug 2024
Business traveler
17 review
10/10
Outstanding
Posted on Sep 20, 2024
The room is clean, tidy, comfortable and odorless. It is also close to the meeting place, which feels good. It is very close to the subway entrance and there is a park downstairs. You can go to the park and take a walk.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.
Guest User
Cozy 1-bed Room
Stayed in Feb 2025
Business traveler
4 review
7.5/10
Posted on Apr 6, 2025
The room is clean and tidy, the service is very good, and the transportation is convenient. It is only a few hundred meters away from the West Railway Station, which is very convenient. There are parks around, so you can go to the park to exercise in the morning.
Original TextTranslated by Google
Response from Property: Wow, thank you for your praise. Special love must be given to special you. Yibao is really happy to see your evaluation. I am very happy to get your recognition of the hotel. I hope we will work a hundred times harder to make you very satisfied. I hope you will come next time.