GreenTree Inn Beijing Capital International Airport T3 Terminal

GreenTree Inn Beijing Capital International Airport T3 Terminal Reviews

GreenTree Inn Beijing Capital International Airport T3 Terminal

No.1A Litian Road, Shunyi District, Beijing, ChinaSee Hotel Details
GreenTree Inn Beijing Capital International Airport T3 Terminal
GreenTree Inn Beijing Capital International Airport T3 TerminalGreenTree Inn Beijing Capital International Airport T3 TerminalGreenTree Inn Beijing Capital International Airport T3 Terminal
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1 night

Guest Reviews

9.1/10
Good
2648 review
Verified reviews
Location9.0
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(2648)
Positive reviews(2528)
Reviews with photos/video(1095)
Offers pick-up/drop-offs(760)
Easy to get around(278)
Close to airport(251)
Delicious breakfast(240)
Friendly front desk staff(180)
Perfect for business trips(107)
Delicious buffet(27)
Good Internet(26)
Negative reviews(120)
Smoking Gun
Guestroom
Stayed in Apr 2025
Couple
34 review
6.0/10
Posted on May 10, 2025
Hotel water pressure is very low. Shower water only have hot water and cannot adjust the water temperature. Later understand that the cold water tank was empty resulting in only supply of hotbwater. The unit aircon in the room I stayed was making loud knocking sound almost every half hour. Believe this is sound make by the outdoor compessor unit once in a while when cutting in and out. Don't recommend to stay in this hotel for more than a day. Ok if staying overnight for transfer at Beijing Capital International Airport.
Response from Property: Dear guest, thank you very much for your feedback! After experiencing issues with the water tank last night, we immediately dispatched staff to repair it, and it has now returned to normal operation. We deeply apologize for the inconvenience caused by your inability to adjust the shower water temperature. Regarding the air conditioning issue, we have also arranged for a professional to conduct a comprehensive inspection and resolve the issue. We will continue to improve our facility maintenance and service quality to address this shortcoming, and we look forward to your continued appreciation for our improvements.
vanessaafig
Business Family Room
Stayed in Mar 2025
Traveling with friends
4 review
9.5/10
Amazing
Posted on May 7, 2025
The pick up and drop off service from and to the airport is very convenient. Besides that, the room was clean and the hotel provided all the amenities needed. I'm very satisfied. Perfect stay for a layover.
Response from Property: 尊敬的客人，非常感謝您給出的評價！能得到您的認可我們倍感榮幸。酒店會始終堅守品質，不斷提升服務細節。期待您的再次光臨，我們一定為您帶來一如既往的優質體驗！
Shezy Lucky
Pure Freshness Double Bed Room
Stayed in Jun 2025
Business traveler
4 review
5.5/10
Posted on Jul 5, 2025
Need to improve the environment, must be switch the bath towels, it’s broken. Outside temperature was 39 in the day time but air conditioner out of order
Response from Property: 尊敬的客户，感謝您的入住。我們一直關注客人在入住期間的感受，同時積極提高自身的專業水平和服務標準，很抱歉，關於您點評的環境需要改善不知道您説的是哪方面，是酒店位置還是房間環境，關於浴巾壞的 很抱歉可能客房在更換浴巾時有洗壞的未能發現，我們都是定期更換破損的布草的，還有一個空調壞了，也很抱歉，酒店未能發現，給您帶來不好的體驗，之後在入住如果發現房間裏有不好問題，記得及時跟前台反饋 我們會及時給您更換房間的，以免造成不好體驗，很抱歉此次入住沒給您帶來好的體驗，我們在某些方面做的仍不完美。我們會改進我們的不足之處，不斷進步。希望在您下次入住時給您煥然一新的感覺！衷心期待您的再次光臨！
Smoking Gun
Pure Freshness Double Bed Room
Stayed in Apr 2025
Traveling with friends
34 review
4.5/10
Posted on May 10, 2025
Hotel is convenient for transiting overnight at Beijing Capital International Airport. Only unhappiness of stay was the water pressure is very low and taking shower is very troublesome.
Response from Property: 尊敬的客人，非常感謝您的反饋！昨晚我們在發現水壓低的情況後，第一時間安排了工作人員進行維修，目前水壓已恢復正常。對於給您帶來的不便，我們深感歉意。我們會進一步完善設備維護機制，增加巡檢頻次，降低此類情況發生概率。竭力為您提供更優質、穩定的入住體驗，也期待您再次選擇我們酒店。
Tim from Belgium
Pure Freshness Double Bed Room
Stayed in Mar 2025
Couple
19 review
6.5/10
Posted on Apr 28, 2025
Hotel is very convenient for 1 night to stay close to the airport. But, the hotel is very old and not well conserved, room was smelling tobacco (despite having reserved a non smoking room), not the cleanest. Breakfast is basic but sufficient. Having an airport transfer for free is very good! To summarise, choose this hotel if you’re looking for practicality but don’t expect nothing else.
Response from Property: 尊敬的客人，非常感謝您細緻的反饋！給您帶來不佳體驗，我們深感歉意。我們會盡快改善。衞生方面也會加強管理監督，杜絕此類問題。早餐我們會豐富種類、提升品質。免費接送機服務能得到您認可很開心，希望未來我們能以更優質的服務和環境，為您帶來全新入住感受，期待您再次光臨！
K**************&&&$$####
Cozy Queen Room
Stayed in Sep 2024
Couple
34 review
9.0/10
Great
Posted on Nov 15, 2024
Very close to the airport that is what we wanted. Hotel room is not very spacious but it feed our purpose. Hotel provide free transport to n fro airport.
Response from Property: Hello, dear guest! Thank you for choosing GreenTree Inn Capital Airport T3 Xingang Express Hotel. Thank you for taking the most precious time to give us your evaluation. All the staff of our hotel are very happy to see your satisfactory stay experience. We will work harder to double the quality of various services and strive to leave the best memories for every guest with more enthusiastic service and cost-effective products.
Belinda
Business Queen Room
Stayed in Mar 2025
Couple
1 review
5.5/10
Posted on Apr 21, 2025
The room and hallway reeked of cigarettes, opened the window to air out the room but there were no fly screens so mosquitoes got in. Mould in the shower and stains on the sink. Ground was still wet from mopping when we entered. No soundproofing and other guests were shouting and banging doors late at night - one lady was making a loud phone call in the hallway past midnight. Staff didn't speak any English and were very curt when we checked in, so we didn't feel like we could raise these issues with them. Thankfully we were only there one night and left early morning for our flight. The free airport transfer and location is great. But I would spend a bit more to stay somewhere nicer next time.
Response from Property: Dear guest, we are very sorry for bringing you such an unpleasant stay experience. We have immediately recorded and started to rectify the problems you mentioned, such as smoke smell in the room, mosquitoes, hygiene and cleanliness, sound insulation, service attitude and language communication. The sanitation team will intensify cleaning and inspection efforts to ensure that the room is clean without any dead corners. At the same time, we will also provide service awareness and language skills training to our employees. We hope you can give us another chance and make you satisfied next time you stay.
Amka0207
Guestroom
Stayed in Apr 2025
Other
1 review
8.0/10
Very Good
Posted on May 30, 2025
perfect for layover. price is not high. but i think it’s good choice for layover
Response from Property: Dear guest, thank you for choosing GreenTree Inn Capital Airport T3 Xingang Express Hotel. Thank you for taking the time to leave us a review. Seeing your satisfactory stay, our entire hotel staff is delighted. We will work even harder to improve our service quality, striving to leave every guest with the best memories with even more enthusiastic service and cost-effective products.
Guest User
Cozy 2-bed Room
Stayed in Jan 2025
Family
2 review
6.0/10
Posted on Mar 1, 2025
Not good
Response from Property: Dear customer, thank you for your stay. We have been paying attention to guests' experience during their stay and actively improving our professional level and service standards. We are sorry that we are still not perfect in some aspects. We will improve our shortcomings and make continuous progress. We hope you will feel refreshed during your next stay! We sincerely look forward to seeing you again!
Yu En
Business Family Room
Stayed in Jan 2025
Traveling with friends
3 review
6.5/10
Posted on Apr 18, 2025
Stayed here for layover, location wise is like 15 minutes from airport but quite far from city centre
Response from Property: 尊敬的客户，感謝您的入住。我們一直關注客人在入住期間的感受，同時積極提高自身的專業水平和服務標準，很抱歉，我們在某些方面做的仍不完美。我們會改進我們的不足之處，不斷進步。希望在您下次入住時給您煥然一新的感覺！衷心期待您的再次光臨！
richoman
Cozy Queen Room
Stayed in Sep 2024
Business traveler
60 review
6.5/10
Posted on Oct 30, 2024
close to airport,nothing around the hotel. 15mins walk to a night market.
Response from Property: Dear customer, thank you for your stay. We have always paid attention to the guests' feelings during their stay, and at the same time actively improved our professional level and service standards. We are sorry that we are still not perfect in some aspects. We will improve our shortcomings and continue to make progress. We hope to give you a brand new feeling when you check in next time! Sincerely looking forward to your visit again!
花芙
Pure Freshness Double Bed Room
Stayed in Jun 2025
Couple
12 review
10/10
Outstanding
Posted on Jul 8, 2025
Free service to the airport but the guy dropped my luggage
Response from Property: 親愛的客人，您好！感謝您選擇格林豪泰首都機場T3馨港快捷酒店。感謝您花費最寶貴的時間為我們作出評價，能看到您的滿意入住體驗，我們酒店全體工作人員都心裏美美的，會更加努力加倍提升各項服務品質的，爭取以更加熱情的服務和高性價比的產品為每一位客人留下最美好的回憶。
Adnan
Business 2-bed Room
Stayed in Oct 2024
Other
5 review
10/10
Outstanding
Posted on Nov 17, 2024
It's good and breakfast delicious
Response from Property: 親愛的客人，您好！感謝您選擇格林豪泰首都機場T3馨港快捷酒店。感謝您花費最寶貴的時間為我們作出評價，能看到您的滿意入住體驗，我們酒店全體工作人員都心裏美美的，會更加努力加倍提升各項服務品質的，爭取以更加熱情的服務和高性價比的產品為每一位客人留下最美好的回憶。
Rachel
Cozy Queen Room
Stayed in Feb 2025
Solo traveler
13 review
9.0/10
Great
Posted on Apr 4, 2025
Great breakfast. Taxi driver had a hard time finding it. Clean and comfortable
Response from Property: 尊敬的客人，非常感激您給予的高度評價。酒店始終致力於營造舒適的入住環境，很開心得到了您的認可。我們將持續保持並不斷提升，竭誠期待您的再次光臨。
sanchir1983
Guestroom
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 17, 2025
ery good service and others. thank you trip.com.
Response from Property: 親愛的客人，您好！感謝您選擇格林豪泰首都機場T3馨港快捷酒店。感謝您花費最寶貴的時間為我們作出評價，能看到您的滿意入住體驗，我們酒店全體工作人員都心裏美美的，會更加努力加倍提升各項服務品質的，爭取以更加熱情的服務和高性價比的產品為每一位客人留下最美好的回憶。