Hanting Hotel (Beijing West Railway Station North Square)

Hanting Hotel (Beijing West Railway Station North Square) Reviews

Hanting Hotel (Beijing West Railway Station North Square)

Lianhuachi East Road (Beiheng Building), Fengtai District, Beijing, 100055, ChinaSee Hotel Details
Hanting Hotel (Beijing West Railway Station North Square)
Hanting Hotel (Beijing West Railway Station North Square)Hanting Hotel (Beijing West Railway Station North Square)Hanting Hotel (Beijing West Railway Station North Square)
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Guest Reviews

9.6/10
Excellent
2635 review
Verified reviews
Location9.6
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2635)
Positive reviews(2542)
Reviews with photos/video(280)
Convenient location(132)
Easy to get around(103)
Friendly front desk staff(97)
Delicious breakfast(58)
Strange smell in room(18)
Close to train station(18)
Has rooms for families(10)
Luggage delivery service(6)
Negative reviews(93)
ying
2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
9.0/10
Great
Posted on Jan 2, 2025
It was indeed a great experience staying at your hotel. A team with a very caring duty manager and friendly receptionists. We’ve enjoyed daily breakfast very much as well, with a wide variety! After-stay service is good, too:  a “snack” pack upon checkout and what’s more? I’ve reclaimed my left-behind personal item afterwards!!! Heartfelt THANKS!
Response from Property: We are very happy with the recognition and praise from our guests. We are really excited. Creating a clean and comfortable sleeping space and environment is our greatest commitment to you. We will continue to pursue this goal. We are willing to build a wonderful journey for you from the bottom of our hearts. We hope that our hotel and our partners can continue to make our guests feel pleasant and comfortable in every Hanting Hotel! I wish you such a beautiful life! A prosperous career! A harmonious family! Looking forward to seeing you next time!
yee wei
2-bed Room
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Nov 3, 2024
Room is clean but the room got abit smelly. So far is clean and the staffs is friendly.
Response from Property: Dear guest: Hello! Thank you for your affirmation of us. We will redouble our efforts to bring you a better stay experience and feeling! Your praise is the greatest motivation for the guests to move forward. We will share your praise with all our employees and colleagues, which will inspire us to put more enthusiasm into our daily work. We sincerely hope to be perfect for our guests, and your happiness is the greatest reward we get! We hope that Hanting Hotel can become your first choice for business travel and tourism. I wish you a smooth work! Everything goes well!
NgLin
Family Room
Stayed in Feb 2025
Family
3 review
9.0/10
Great
Posted on Mar 27, 2025
The front desk and service staff are very pleasant and helpful. The location is perfect for those taking the high speed train. The only negative point is : The toilet do have a sewage smell. We arrived late and checked out early so the smell did not bother us much.
Response from Property: 前世千百次的回眸,才能換來今生的相識相知,您甜蜜的微笑,像一股清涼的泉水在心中流過,喜悦湧進了心中,心彷彿蕩漾在春水裡。在這月色下,與您相約、與您牽手,蕩漾在星際。我們感謝有您!
Guest User
Superior Queen Room
Stayed in Dec 2024
Couples
6 review
8.5/10
Very Good
Posted on Jan 18, 2025
room was very small for 2 people. Shower was very inconsistent with water. Smoke smell through the exhaust fans and air conditioning. Location and service was good.
Response from Property: 感謝您選擇北京西站北廣場漢庭,給您帶來不好的入住的體驗,我們表示深深得歉意,您的反饋我們已經收到了,並且會盡快改善,也感謝您對我們服務的認可,我們會努力創造更乾淨舒適的入住環境,期待您的下次光臨!
ChristineLaw
2-bed Room
Stayed in Dec 2024
Family
5 review
8.0/10
Very Good
Posted on Jan 16, 2025
Hanting always my 1st choice in China! Front desk staff - good service , helpful. Room - clean and simple for all the needed, free flow water in the room and you may get it from the counter too. Breakfast - it’s not compliment, need to purchase the voucher at the counter Location - very convenience for MRT , food hunting One thing unhappy I would like to highlight, the washing machine , dryer supposed for the hotel guest to use end I found all the staff is using and occupied the usage, is it right? Staff should have not use the same as the hotel guest Kindly improve on it
Response from Property: 親愛的朋友,感謝您的支持與認可,對您提出的問題,我們會努力改進,所有的喜悦源於您的滿意,期待與您的再次相遇,祝您生活愉快!
Noor
Special Queen Room
Stayed in Nov 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 25, 2024
It was a good experience with the staff. They were supportive and friendly. They helped me with what I needed. I will definitely consider booking again in the future.
Response from Property: 尊敬的賓客您好。看到您的滿意好評,我們內心暖暖,路上風景無數,能讓您為漢庭駐足,是我們的榮幸,感謝您對漢庭的信任。期待您的再次光臨。祝您生活愉快,工作順利!
Guest User
Windowless Twin Room
Stayed in Nov 2024
Couples
4 review
8.0/10
Very Good
Posted on Dec 11, 2024
Housekeeper forgot toilet’s garbage bag on the washbasin ,It’s so disgusting and full of musty smell In addition to, they drop my plastic bag without asking me The staff can’t communicate English and building technician has no service mind
Response from Property: 親愛的家人,對於此次事件我們感到十分抱歉,針對您提到的問題酒店進行了改正,確保不會再次發生類似情況,由此給您帶來不好的感受酒店再次向您致歉,同時我們也力求把最好的一面都展示給所有回家的客人。
MAHDI MASAHOOJ
Special Queen Room
Stayed in Mar 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Apr 18, 2025
Good location near train station, good staff and room clean
Response from Property: 親!您的支持就像那一抹荼蘼花藤清脆開放在心底的聲音,讓小店的員工們有了更多的希望,更多的動力!茫茫人海,期待與您再次相遇
Guest User
Windowless Twin Room
Stayed in Nov 2024
Family
3 review
8.0/10
Very Good
Posted on Jan 15, 2025
Room is clean. Locaton is good with subway and railway station within walking distance.
Response from Property: 尊敬的貴賓:非常高興從您的言中得知給您留下如此美好的印象,所有的喜悦源於您的滿意,期待與您的再次相遇,祝您生活愉快!
Guest User
Family Room
Stayed in Sep 2024
Family
1 review
8.0/10
Very Good
Posted on Jan 16, 2025
the location is good enought for you to stay , as it is very convinient to access
Response from Property: 感謝您的認可,温馨便捷都為您,我們從始至終,點滴相隨,期待您的再次光臨。祝您生活愉快,工作順利!
Guest User
Superior Queen Room
Stayed in Oct 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Dec 1, 2024
Good Yes
Response from Property: 尊敬的賓客:您好!有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,記憶中的很多東西,因為幸福的感覺,時間再久,心境依然不變。享受生活,分享喜悦,感謝您對我們的喜愛,因為有您,我們是幸福的!
哲夫
Family Room
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Easter's family decided to travel to Beijing. After booking their high-speed rail tickets, they searched for hotels directly on Trip.com. Since it was their first time in Beijing, they first searched for hotels near Beijing West Railway Station. They selected several and compared the prices/reviews and convenience before deciding which one to stay in. Finally, I decided to book Hanting Hotel because I referred to other people's comments and this hotel is next to Beijing West Railway Station (about 3-4 minutes walk). We took the high-speed train for about 10 hours at night and arrived at Beijing West Railway Station at 7:30 in the morning. We entered [Hanting Hotel - Beijing West Railway Station North Square Branch] on Gaode Map and immediately got directions to our location. After walking for a few minutes, we arrived at the hotel. The lobby was very small and simple. There were two waiters (one male and one female) who quickly processed our check-in, which took about 5 minutes. Since there were no rooms available, we temporarily stored our luggage in the hotel lobby and went to see if there was anything to eat nearby... There is a restaurant right next to the hotel, and in front of the hotel (through the open-air parking lot) there is a large supermarket (a store selling daily necessities/food), which is quite convenient... Going forward is Beijing West Railway Station, and there is an underground street under the station (there are several restaurants and small supermarkets). If you are hungry at night, you can consider eating here (two stores are open until 11pm 🥰 At about 1pm, we returned to the hotel to get our room. The hotel has 10 floors in total, and we were lucky to be arranged to stay on the 10th floor. To enter the floor, we used the room card to tap the number on the keypad, which was very safe. After all, the hotel was completed in 2021 and will be renovated in 2024. Once you enter room 1010 (I booked a family room with a double bed and a single bed), you will find that the room is quite spacious with plenty of space for luggage. The first thing I did was to open the curtains and look at the outside environment. I was so lucky... It turned out that I could see the sea view and the high-speed rail station. The scenery was particularly beautiful💯💯💯 The bed has a mattress on the mattress, which is very comfortable. The pillows are also moderately soft and hard. I slept very well in these 5 nights and woke up at dawn. The color of the room is also very suitable for us, with pink blue and apricot. There is a very warm and relaxing feeling in the room. The designer knows how to take into account the needs of the guests. Thumbs up 🎊🎊👍🏻👍🏻👍🏻 The hotel also provides self-service washing machines and dryers (two each) on the 9th floor, so that guests can wash their clothes every day, which is hygienic and convenient! ! ! 😍😍😍 If you ask me if I will choose to stay in this hotel again next time I go to Beijing, I will tell you... We definitely will 😉😉🎊💯
Original TextTranslated by Google
6/17
Response from Property: Dear customer, thank you very much for your support. It is our greatest honor to receive your recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly! Wish you a pleasant journey!
Guest User
Special Queen Room
Stayed in Apr 2025
Business travelers
3 review
2.0/10
Posted on May 25, 2025
Very bad experience, different from the description of last year's renovation advertised online, deception. The room is very old and the air conditioner is very noisy. I checked in at almost 2 o'clock and left at 6 o'clock in the morning. If I wasn't too tired at night, I would have left long ago.
Original TextTranslated by Google
Response from Property: 親愛的賓客您好: 很抱歉給您帶來不完美的入住體驗,針對您反映的問題,我們定會第一時間整改,爭取下次給您一個安靜,整潔,舒適的入住環境。在住期間有任何問題都可以致電前台,我們24小時竭誠為您服務,期待能與您的再次相遇。
Xiaoxiaodexiaowanziyoyo
Family Room
Stayed in Mar 2025
Family
18 review
10.0/10
Outstanding
Posted on Apr 25, 2025
This is the third time I have stayed at Hanting. I stayed in the parent-child room with my parents. The room is large, clean and simple. There is a desk for working. The mattress and pillow are very comfortable to sleep. It is very close to the entrance to the station, which is very convenient for catching the bus. It is also close to Xidan. The hotel has a good attitude, rich breakfast and high cost performance.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. Sincerely look forward to your visit again! I wish you a happy life!
saito
Superior Queen Room
Stayed in Mar 2025
Solo travelers
2 review
9.5/10
Amazing
Posted on Apr 30, 2025
I used it for day use before boarding a night train. It's about 3 minutes from the station. It was clean and had windows, even for a Japanese person. I'd like to use it again.
Original TextTranslated by Google
Response from Property: Thank you for your praise! We are very happy to provide you with a convenient and comfortable environment~ The location is 3 minutes walk from the station and there is a space with windows, which are all details we carefully maintain. If you want to use it again, it is the greatest affirmation for us! Looking forward to serving you next time~😊