To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.2
Cleanliness4.1
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All reviews(249)
Positive reviews(235)
Reviews with photos/video(28)
Great location(26)
Easy to get around(19)
Large rooms(17)
Great value for money(14)
Quiet & comfortable(13)
Friendly front desk staff(10)
Many amenities(9)
TV was average(3)
Negative reviews(14)
Guest User
Deluxe Family Suite
Stayed in Nov 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The reception girl was nice. She was helpful and nice to us when we arrived at late night. I recommend this hotel because it’s close to many restaurants.
Response from Property: Dear family, thank you for staying at Yuju Service Apartment (No. 8 Xiaoyunli, Beijing) and thank you for your recognition of our service! We attach great importance to the experience of every guest, and our team will always work hard to make you feel the warmth of home. We look forward to your visit again and share more good times with us.
Jina_Jeong
Deluxe Family Suite
Stayed in Sep 2024
Travel with friends
26 review
2.2/5
Posted on Oct 30, 2024
The hotel was so cold that we could not even sleep. The hotel is old and dirty but the view was good.
Response from Property: Dear family, hello! Thank you for staying with us. We have always paid attention to the guests' feelings during their stay. At the same time, we actively improve our professional level and service standards, and strive to make guests feel the warmth of home. Regarding heating, the whole building is currently centrally heated by air conditioning. Since this is a third party that is open according to the national heating, there is no heating at present. We are very sorry for the inconvenience caused to you. At present, we are still not perfect in some aspects. Thank you for taking the time to inform us of our shortcomings so that we can improve. Looking forward to your next stay. Thank you~
Abdullah kavvayi
Deluxe Family Suite
Stayed in Jul 2024
Business travelers
1 review
1.7/5
Posted on Aug 23, 2024
During my recent hotel stay, I expected a clean and well-maintained room, but instead, the building and room felt outdated, though the charges were comparable to high-end hotels. The features and appliances were old and practically useless. They seemed more focused on collecting the deposit for amenities than providing a comfortable experience. The ambiance of the room and corridors made it feel more like 2004 than 2024.
Response from Property: Dear family, hello! Thank you for your stay. We have always paid attention to the guests' feelings during their stay, and actively improved our professional level and service standards, striving to make guests feel the warmth of home. We are sorry that we are still not perfect in some aspects. Thank you for taking the time to tell us the shortcomings so that we can improve. Looking forward to your next stay.
Tuugii17
Deluxe Family Suite
Stayed in Jul 2024
Travel with friends
2 review
4.2/5
Very Good
Posted on Sep 20, 2024
It was one of the few places that we could find to stay for a group of friends. Close to Sanlitun Street, there are a lot of places to eat near the hotel.
Response from Property: Hello, dear family! Thank you for your affirmation of us. In order to provide you with a more detailed and thoughtful service experience, there is only a starting point and no end. We will look forward to your next visit with sincerity, sincerity, heart and love. Wish you a good mood every day!
Felipe Espinosa
Business Double Room
Stayed in Apr 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Jun 1, 2024
Service is good at reception, room was clean and the location is so convenient, specially to go USA Embassy in Beijing.
Response from Property: Dear family, thank you for staying at Yuju Xiaoyunli No. 8 Branch. Thank you for your recognition and support of our work. We will continue to provide you with quality services. Yuju creates comfortable and elegant living spaces with professional and efficient services, leads the trend of lifestyle with urban travelers, explores quality life, and perfectly creates a cozy residence in the bustling city, making you feel at home during your journey. On behalf of all the staff of the store, I would like to express my gratitude to you and look forward to your visit again!
Inaya❤️
Business Double Room
Stayed in May 2024
Family
37 review
3.0/5
Posted on Aug 12, 2024
Not really what you would expect for a hotel. The whole room smells like cigarette smoke.
Response from Property: 尊敬的家人,您好!感謝您的入住,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平及服務標準,力求客人能感受到回家一般的温馨。我們很抱歉,在某些方面做的仍不完美。感謝您抽出寶貴時間告知我們的不足之處,以便我們改進。期待您的下次入住。
杜玛拉
Business Double Room
Stayed in Apr 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 5, 2024
It was very clean and comfortable. The staff were very helpful. Overall, we enjoyed our stay and would book again.
Response from Property: Dear family, thank you for staying at Yuju Xiaoyunli No. 8 Branch. Thank you for your recognition and support of our work. We will continue to provide you with quality services. Yuju creates comfortable and elegant living spaces with professional and efficient services, leads the trend of lifestyle with urban travelers, explores quality life, and perfectly creates a cozy residence in the bustling city, making you feel at home during your journey. On behalf of all the staff of the store, I would like to express my gratitude to you and look forward to your visit again!
Bart Leysen
Deluxe Family Suite
Stayed in Jun 2024
Family
21 review
4.7/5
Amazing
Posted on Jul 12, 2024
Very Nice accomodation in a Nice neighbourhood. Not to far from the metro station
Response from Property: Dear family, thank you for staying at Yuju Xiaoyunli No. 8 Branch. Thank you for your recognition and support of our work. We will continue to provide you with quality services. Yuju creates comfortable and elegant living spaces with professional and efficient services, leads the trend of lifestyle with urban travelers, explores quality life, and perfectly creates a cozy residence in the bustling city, making you feel at home during your journey. On behalf of all the staff of the store, I would like to express my gratitude to you and look forward to your visit again!
Guest User
Deluxe Family Suite
Stayed in May 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jul 27, 2024
Great hotel. Nice and quiet near the center of the city
Response from Property: 尊敬的家人,感謝您入住寓居·霄雲裏8號店,感謝您對我們工作的認可和支持,我們將竭盡繼續為您提 供優質的服務,寓居以專業高效的服務,打造舒適高雅居住空間,攜都市旅居人士,引領潮流生活 方式,探尋品質生活,完美營造鬧市繁華中的愜意棲居,讓旅途中有家一般的感覺,我謹代表門店 全體工作人員向您表示感謝,並期待您再次光臨
Guest User
Deluxe Family Suite
Stayed in Oct 2023
Family
2 review
3.2/5
Posted on Nov 9, 2023
The kettle was too noisy waking the baby up; we couldn’t open the the hotel door properly because it has a funny way of opening from inside so they alarm went off, training was only offered after the alarm went off; AC was not working; toilets require you to pump flushing lever a few times before they flush; the apartment looked older than pictures showed; the apartment was cold and my baby was freezing; they gave us a heater but It had a smell when it was on so I switched it off so that the baby wouldn’t catch flu after breathing stuffy air.
Response from Property: Dear family, thank you for choosing to stay at Yuju Service Apartment (Beijing Yansha Xiaoyunli No. 8 Branch). We are deeply sorry that we could not bring you a satisfactory experience. First of all, when you check in, my little secretary has provided you with how to use the door lock correctly and how to disarm the alarm. If you open it in the wrong way, it will trigger the alarm. Secondly, regarding air conditioning, the building is managed by central air conditioning. Since the property provides heating according to national regulations, the air conditioning was not turned on when you came to check in. We are very sorry for the inconvenience caused to you. Regarding the heater, because you didn't tell us, we didn't know about the smell and you didn't use it. If you have any questions during your stay, you can contact the secretary. Thank you very much for your valuable opinions. We will continue to improve the deficiencies in order to bring you a better service experience. welcome next time!
Guest User
Deluxe Family Suite
Stayed in Sep 2023
Family
6 review
2.2/5
Posted on Oct 29, 2023
The staff is not professional, the room is very old and dirty.
Response from Property: Dear family, thank you for choosing Yuju Service Apartment (Beijing Xiaoyunli No. 8 Branch). We are very sorry that we were not able to bring you a satisfactory stay experience. Thank you for your valuable feedback, we will check it and make corrections. All the staff at Xiaoba are looking forward to your next stay. If you have any questions during your stay, you can contact the front desk secretary to solve them. I wish you a happy life, thank you!
Pro Work
Deluxe Family Suite
Stayed in Sep 2023
Business travelers
2 review
4.0/5
Very Good
Posted on Oct 29, 2023
Great Hotel.
Great Location
Amazing and Helpful Staff
Response from Property: Hello dear family! Thank you very much for your visit and your recognition of our work. Your satisfaction is our highest honor. We cherish your good comments in our future work. Through our unremitting efforts, we will make every guest feel the warmth of home, come here with pleasure, and leave with satisfaction! Welcome to continue to visit, thank you (*^▽^*)
Gary Ong Wei Kiat
Deluxe Family Suite
Stayed in Nov 2023
Travel with friends
4 review
4.7/5
Amazing
Posted on Dec 26, 2023
Location is good with lots of shops nearby.
Response from Property: Hello dear family! Thank you very much for your visit and your recognition of our work. Your satisfaction is our highest honor. We cherish your good comments in our future work. Through our unremitting efforts, we will make every guest feel the warmth of home, come here with pleasure, and leave with satisfaction! Welcome to continue to visit, thank you (*^▽^*)
Guest User
Deluxe Family Suite
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
The room is large, sunny, clean and sanitary. The service attitude of the front desk and waiters is very good. I will stay here again next time. Very good experience.
Original TextTranslated by Google
Response from Property: 尊敬的家人您好,感謝您選擇寓居服務公寓(北京霄雲裏8號店),霄雲裏8號店秉承為在繁華、喧囂的都市中奔波的人們尋得一片凈土,希望可以讓您感受到詩詞中的“大隱隱於市”的意境。讓每一位來寓居的人都能找到心靈的居所,如果您想了解更多關於我們的故事,歡迎您加入“寓居服務公寓”,我們期待與您一路同行,一起分享這份喜悦,期衷心期待您的再次光臨。
Guest User
Deluxe Family Suite
Stayed in Jun 2024
Family
16 review
5.0/5
Outstanding
Posted on Jul 23, 2024
• The environment is very good and very quiet.
• The location is excellent, with a bustling business district and convenient transportation around.
• The room is large and the room type is good.
• The price-performance ratio is high.
• The service is warm and the front desk is responsible.
However, the kitchen sewer in the room I stayed in smelled bad, and there was a big hole in the bathroom. It felt that the bathroom facilities and kitchen area were not cleaned well enough, and may not be open to guests who only stay for one night. The induction cooker and microwave oven cannot be used.
Pets can be brought, which is a plus. This makes up for the unsatisfactory places mentioned above.
In short, the accommodation experience is very good. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear family, thank you for staying at Yuju·Xiaoyunli No. 8 store. Thank you for your recognition and support of our work. We will do our best to continue to provide you with high-quality services. Yuju will use professional and efficient services to create a comfortable and elegant living space. With urban travelers, we lead the trendy lifestyle, explore quality life, perfectly create a comfortable residence in the bustling city, and make the journey feel like home. On behalf of all the store staff, I would like to express my gratitude to you and look forward to your visit again.