Robin Hotel (Beijing National Library Subway Station)

Robin Hotel (Beijing National Library Subway Station) Reviews

Robin Hotel (Beijing National Library Subway Station)

Building 7, No. 48, Zhongguancun South Street, Haidian District, Beijing, ChinaSee Hotel Details
Robin Hotel (Beijing National Library Subway Station)
Robin Hotel (Beijing National Library Subway Station)Robin Hotel (Beijing National Library Subway Station)Robin Hotel (Beijing National Library Subway Station)
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Guest Reviews

9.2/10
Very Good
3336 review
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(3336)
Positive reviews(3198)
Reviews with photos/video(397)
Easy to get around(690)
Convenient location(540)
Close to metro(454)
Classy environment(238)
Friendly front desk staff(189)
Quiet & comfortable(128)
Elevator was OK(115)
Perfect for business trips(81)
Negative reviews(138)
Forever Grateful
Queen Room
Stayed in Feb 2025
Couple
23 review
9.0/10
Great
Posted on Apr 6, 2025
Booked there as it's just outside the subway station and two stops away from Beijing North station where I have a 7am train to catch. The room is very small, even I have booked the bigger room. Just a standard 3 stars and CNY515 a night, i think it's a bit expensive.
Response from Property: Dear guests, hello! First of all, thank you for choosing Nobbin Hotel. We are sorry that you were not completely satisfied with your stay. We are very pleased to learn that the convenient location of the hotel helped you travel smoothly. However, we sincerely apologize for the inconvenience caused to you by the room space and price that did not meet your expectations. Nobbin Hotel always takes guest satisfaction as its primary pursuit. At present, we have launched a room optimization project and will readjust different room types. At the same time, we are also re-evaluating the price system. In the future, we will launch more flexible price plans, covering room packages of different prices, to ensure value for money. Looking forward to your visit.
Guest User
Queen Room
Stayed in May 2025
Solo traveler
1 review
9.0/10
Great
Posted on Jul 17, 2025
Nice!
Response from Property: 尊敬的賓客： 您好！ 感謝您對諾賓酒店的信賴！更感謝您的不吝誇獎與強烈推薦！ 真是愛在 諾賓難以離開，諾賓是您在北京地方最美、最温暖的家， 您也記得有時間常回來看看喲！
NanaHappy
Elegant Queen Room
Stayed in May 2025
Family
4 review
7.0/10
Posted on Jul 16, 2025
The hotel room was very small and the carpet was very rough, making ppl have a very bad mood when touching the carpet. One thing very good about this hotel is their customer service at Lobby, all receptionist are very helpful especially 陈楠！ Highly appreciate their excellent service and make me feel something memorable about this hotel.
Response from Property: 尊敬的客人，非常感謝您抽出時間分享入住體驗，您的反饋對我們至關重要。對於房間硬件設施給您帶來的不佳感受，我們深感抱歉，已將地毯質感和空間規劃問題記錄在案，會立即反饋給相關部門推進整改。特別感謝您對大堂服務的認可，尤其是對陳楠的肯定！我們已將您的表揚轉達給團隊，這將是他們持續提升服務的最大動力。能通過真誠服務為您留下難忘回憶，是我們最珍視的收穫。期待未來能有機會再次為您服務，讓您體驗到更完善的入住感受。
Xianwu
Happy Reunion Family Room
Stayed in May 2025
Family
2 review
10/10
Outstanding
Posted on Jun 6, 2025
Very nice and friendly workers, very professional and they’d like provide their best to help you. Free breakfast for kids. Free laundry. I strongly recommend
Response from Property: 尊敬的賓客： 您好！ 感謝您對諾賓酒店的信賴！更感謝您的不吝誇獎與強烈推薦！ 真是愛在 諾賓難以離開，諾賓是您在北京地方最美、最温暖的家， 您也記得有時間常回來看看喲！
Guest User
Luxe Chic Double Bed Room
Stayed in Jun 2025
Couple
3 review
8.5/10
Very Good
Posted on Jul 11, 2025
Clothes washing facilities not meet to expectations, long waiting time.
Response from Property: 尊敬的賓客 : 您好！ 非常感謝您入住酒店並給予高度的評價， 酒店每一個板塊都在不斷 努力， 要求更加精細、及時的服務每一位到店賓客， 很高興看到您對我們工作的認可， 我們懷揣着您的這份信任， 將不斷進取時刻準備着給每一位賓客帶來優質的服務， 期待 您的再次光臨！
Guest User
Elegant Queen Room
Stayed in Apr 2025
Business traveler
4 review
10/10
Outstanding
Posted on May 31, 2025
设施：nice 卫生：nice 环境：nice 服务：nice
Response from Property: 尊敬的客人，您好Wow！四個 “nice” 直接把我們團隊的成就感拉滿啦！感謝您用最 in 的方式為諾賓酒店打 call，這波 “全五星暴擊” 必須記錄在我們的 “高光時刻” 小本本里～📒✨
弘文moha
Luxe Chic Double Bed Room
Stayed in Jun 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Aug 28, 2024
had a great stay at this hotel. Excellent service, a clean and comfortable room with all the necessary amenities. Highly recommended!
Response from Property: Dear guests, thank you for your recognition of our guests, every trace of demand is our sincere efforts to the side. We will work harder to create a five-star level, look forward to the next trip, we can create more perfect service for you.
Keen explorer
Elegant Queen Room
Stayed in May 2024
Solo traveler
29 review
5.5/10
Posted on Jul 8, 2024
Confusing entrance as it shared with another brand and seems belong to one owner but rented out to 2 different persons
Response from Property: Dear guest, thank you for your choice to stay and your feedback. We apologize for the unpleasant experience we have caused you. Your suggestions are very important. We have fed them to the housekeeping department and made improvements immediately. We believe that our colleagues will be more meticulous in serving guests in the future. We apologize again for your dissatisfaction and look forward to your next stay to experience our better service.
Journey
Happy Reunion Family Room
Stayed in Mar 2024
Family
3 review
5.5/10
Posted on Apr 14, 2024
There is only 1 lift and the lift is quite small. most of the time you need to wait few rounds to get into the lift. My room card was deactivated before checkout causing inconvenient accessing to my room.
Response from Property: Thank you for sharing your detailed review. I'm sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management to find the shortcomings in the details, maintain the good aspects, and improve the shortcomings. We always pursue to create a perfect stay experience for our guests. We believe that you will have a new experience next time you stay, and we sincerely invite you to come again.
Guest User
Luxe Chic Double Bed Room
Stayed in Apr 2024
Business traveler
67 review
8.0/10
Very Good
Posted on May 27, 2024
Conveniently located near the national library, breakfast too limited choices
Response from Property: 尊敬的顧客！我們目標是為客人提供舒適的入住環境和最佳服務，非常感謝您給我們提供的寶貴意見，您的意見和建議將幫助我們不斷提高並保持高水準的服務設施，使我們的服務日益完善，歡迎您再次光臨
Anonymous User
Premier Queen Room
Stayed in Mar 2024
Traveling with friends
2 review
5.5/10
Posted on Apr 20, 2024
Seriously... A single tiny lift shared between two different hotels?
Response from Property: Dear customers! Our goal is to provide guests with a comfortable stay and the best service. Thank you very much for your valuable feedback. Your comments and suggestions will help us continue to improve and maintain a high level of service facilities, so that our services will become increasingly perfect. Hope to see you next time.
Ling
Business 2-bed Room
Stayed in Sep 2023
Traveling with friends
2 review
9.0/10
Great
Posted on Oct 31, 2023
Very good
Response from Property: Thank you for your encouragement and support despite your busy schedule. Thank you very much for your affirmation. We will also work hard to improve and bring the best stay experience to every guest. You can contact us in advance next time you come. , haha, remember to also "see you a
Si Xue Susan
Elegant Queen Room
Stayed in Oct 2023
Solo traveler
5 review
8.0/10
Very Good
Posted on Nov 29, 2023
New hotel right next to Metro
Response from Property: 尊敬的顧客您好！非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的，同時我們也很榮幸能為你提供最優質的服務。非常歡迎您 無論商務出差或是旅行再次選擇我們酒店！真誠期待您的再次光臨！ 
Guest User
Elegant Queen Room
Stayed in May 2024
Traveling with friends
10 review
10/10
Outstanding
Posted on Jun 26, 2024
very good
Response from Property: 尊敬的賓客： 您好！感謝您對我們的全五分評價，我們會帶着您的鼓勵和支持繼續努力，相信我們一定會做的更好！感謝一直的支持！祝順安！
Guest User
Luxe Chic Double Bed Room
Stayed in Jun 2025
Couple
65 review
10/10
Outstanding
Posted on Jul 26, 2025
The room type was upgraded for free and was very good. The TV can cast screen. 🌟 **Environment and facilities**: The hotel lobby is modern and elegant, the room is spacious and clean, the bedding is comfortable, the sound insulation is very good, and I had a good night's sleep. The bathroom facilities are also high-end and the supplies are complete. 🌟 **Service attitude**: The front desk staff is enthusiastic and professional, the procedures are efficient, and they also took the initiative to upgrade the room type! The room service responds quickly, and the cleaning lady cleans very carefully. 🌟 **Geographic location**: Convenient transportation, many dining and shopping options around, close to attractions/business districts (supplemented according to actual conditions), super convenient for travel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience with such detailed words. Every star-rated review is very encouraging to us! Free room upgrade is a small surprise we want to give to our guests. Details such as TV projection, comfortable bedding, and thoughtful sound insulation are all the directions that the team has repeatedly polished - after all, living comfortably is the most practical thing in travel. Seeing your recognition of the lobby design and bathroom facilities, as well as the efficient service of the front desk and the meticulous cleaning of the cleaning lady, we all feel that all the efforts are particularly worthwhile. Convenient transportation and rich living facilities in the surrounding area are also our careful considerations when choosing the site. Your satisfaction is our compass for moving forward. We will definitely bring you a warm experience next time you stay. Looking forward to seeing you soon!