Hilton Hotels in Beijing

The Good: We arrived to find our rooms upgraded to larger ones (though I’m not entirely sure that’s a plus). The rooms are massive—over 50m²—with a walk-in closet, a bathtub, and a large bed. The location is excellent, just a 2-minute walk to APM Mall and right next to Wangfujing Street. The Bad: The hotel lacks a proper driveway at the lobby, and there's a staircase leading up to reception. We’re traveling as a family for two weeks in China with three large suitcases and two smaller bags, and the doorman asked me to carry everything up the stairs myself. The rooms are in dire need of renovation—many fixtures are falling apart. In one room, the glass on the coffee table slid off when my kids accidentally leaned on it, which was quite dangerous. Both rooms we booked were in similar poor condition. Housekeeping was inconsistent—they cleaned one room but skipped the other until we asked. Toiletries were limited to just a shower cap unless requested. The hotel claims this is part of an environmental program, but oddly, the other room was fully stocked, making the excuse feel insincere. Because the rooms are so large, some areas were dusty and not properly cleaned. Lighting controls are also a hassle—there’s no master switch, so you have to walk around turning on multiple lights just to brighten up the space.

This hotel was absolutely wonderful. I stayed one night. They have a free shuttle to and from the airport. Fiona at the front desk speaks English and is very polite and helpful. I stayed in room 3080. It gave a 5 star experience. Yvonne at the concierge desk is absolutely phenomenal! She went above and beyond to assist me with ordering some things I urgently needed late at night. She is very polite and kind. She is definitely irreplaceable and very much appreciated! Overall, the experience was great and I will be sure to stay here again when I visit Beijing!!

Staff was nice and friendly and easy to get DiDi and there is a shopping mall next to the hotel itself so is very convenient but nothing much there to shops but is also nearby to many mall and take 30-50 min of didi you are able to reach the town area of Beijing

This level of hotel as soon as you have 1 single negative point it will wipe out all other positive points and indeed quite disappointed on a so important point as the breakfast selection and choices, unfortunately, the selection is just as poor as a Hanting hotel level. Far away from other hotels in same city beijing or other cities in China, and here we dont compare yet to hotels in kuala lampur, dubai, singapore… etc

A perfect stay experience that exceeded expectations—— **Rating:** ★★★★★ **[Professional service highlights brand warmth]** From the moment I stepped into the lobby of Hilton Hotel Daxing, I felt the meticulous service quality of the hotel. Wu Di, a front desk employee of the hotel, greeted us with a warm smile, took the initiative to help with the luggage and guided us to the front desk to check in, and personally led us to the guest room. On the way, he not only introduced in detail the location and opening hours of the functional areas such as the gym and swimming pool in the hotel, but also recommended nearby specialty restaurants according to our needs, and even marked the walking route intimately, so that we who had just arrived in Beijing could instantly find the sense of direction. **[Room experience comfortable and reassuring]** The room design is simple and atmospheric, the bedding is soft and comfortable, and the sound insulation effect is excellent, which completely isolates the external noise. The bathroom is separated into dry and wet areas, the spare parts are of high quality, and the room cleaning service during the stay is efficient and meticulous. The most profound impression of this stay is not only the improvement of the hardware facilities, but also the professionalism and warmth shown by the front desk staff team. Whether it is a business trip or a leisure trip, Hilton Daxing will be my first choice of ”home away from home” in the future, and I will also recommend it to my friends!