Chatrium Hotel Riverside Bangkok

Chatrium Hotel Riverside Bangkok Reviews

Chatrium Hotel Riverside Bangkok

28 Charoen Krung Rd, Bang Kho Laem, Bangkok, 10120, ThailandSee Hotel Details
Chatrium Hotel Riverside Bangkok
Chatrium Hotel Riverside BangkokChatrium Hotel Riverside BangkokChatrium Hotel Riverside Bangkok
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1 night

Guest Reviews

9.2/10
Great
1209 review
Verified reviews
Location9.2
Amenities9.0
Service9.2
Cleanliness9.2
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All reviews(1209)
Positive reviews(1181)
Reviews with photos/video(450)
Delicious breakfast(218)
Loved the view(199)
Large rooms(144)
Great swimming pool(85)
Offers pick-up/drop-offs(80)
Delicious buffet(21)
Luxurious(9)
Negative reviews(28)
Sky Cao
Two Bedroom Suite City View
Stayed in Jun 2025
Family
38 review
10/10
Outstanding
Posted on Jul 5, 2025
Stayed at Chatrium Riverside Bangkok and absolutely loved it. The river view from the balcony was stunning, and the room was spacious and spotless. Staff were friendly and the free boat to the icon siam made getting around easy. Breakfast was great with lots of choices. A peaceful escape from the city buzz — would stay again!
Response from Property: Dear Sky Cao,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the stunning river view, spacious and spotless room, and friendly service during your stay at Chatrium Riverside Bangkok.It’s great to know that our complimentary boat service to ICON SIAM made exploring the city easy and that you appreciated the variety at breakfast. We’re glad we could provide you with a peaceful escape from the city’s hustle and bustle.We look forward to welcoming you back for another relaxing stay soon!Warm regards,Mathurose-RoseResident Manager
OOMMGG
1 Bedroom Suite River View
Stayed in Jun 2025
Family
20 review
4.0/10
Posted on Jul 7, 2025
The view is good (river view) with 4 stars ; but cockroaches also got their credits too!  Definitely not a 5 star hotel.
Response from Property: Dear OOMMGG,Thank you for taking the time to share your feedback. We’re glad you enjoyed the beautiful river view during your stay. However, we sincerely apologize for the inconvenience caused by the presence of cockroaches, which is certainly not up to the standards we strive to maintain.Please know that we take cleanliness and guest comfort very seriously, and your comments have been immediately shared with our housekeeping and maintenance teams to address this issue thoroughly.We appreciate your honest feedback and hope to have the opportunity to welcome you back in the future, providing the true five-star experience you expect and deserve.Warm regards,Mathurose-RoseResident Manager
Anonymous User
Grand Deluxe Room City View
Stayed in May 2025
Couple
12 review
10/10
Outstanding
Posted on Jul 4, 2025
The hotel staff is very courteous and kind, that is the first thing you will notice about this hotel. Breakfast is also very abundant, lots of choices and really good. Hotel rooms are very big, the bathroom, there’s free sodas and beverages in the fridge. The view from the balcony is very very nice! We will definitely come back! There is free shuttle boat going to Icon Siam. Very convenient!
6/7
Response from Property: Dear Guest,Thank you for your wonderful review! We’re delighted to hear that our courteous staff, abundant breakfast, and spacious rooms made a positive impression on you. It’s great to know you enjoyed the free beverages and the beautiful view from your balcony.We’re also glad our complimentary shuttle boat to ICON SIAM added convenience to your stay. Your kind words truly encourage our team to continue delivering excellent service.We look forward to welcoming you back to Chatrium Hotel Riverside Bangkok soon!Warm regards,Mathurose-RoseResident Manager
Anonymous User
1 Bedroom Suite River View
Stayed in May 2025
Family
8 review
10/10
Outstanding
Posted on Jun 26, 2025
When we think about celebrations, Chatrium is always our first option and it never disappoints. From the starter to the dessert the quality and tastes of everything was outstanding, Sliver Wave restaurant might have been the best meal I have ever been served. Service was delightful and very professional.
Response from Property: Dear Guest,Thank you so much for your heartfelt review. We're truly honored to be your first choice for celebrations — that means the world to us!It’s wonderful to hear that you had such a memorable dining experience at Silver Waves by Boon. From starters to dessert, knowing everything met — and even exceeded — your expectations is the highest compliment we could receive. We’re especially pleased that our service team made a lasting impression with their professionalism and care.Your kind words inspire us to keep delivering exceptional experiences, and we can’t wait to welcome you back for your next special occasion.Warm regards,Mathurose-RoseResident Manager
Guest User
Grand Deluxe Room River View
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 29, 2025
All great anytime when we came to stay here.! My husband always loves breakfast and bakery was fantastic.
Response from Property: Dear Guests,Thank you so much for your continued support and kind words! We’re always delighted to welcome you back, and it’s wonderful to hear that your husband enjoys our breakfast — especially the bakery selection!We truly appreciate your loyalty and look forward to seeing you again on your next visit.Warm regards,Mathurose-RoseResident Manager
S_K_J
Two Bedroom Suite River View
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 17, 2025
We love Chatrium Riverside so much😊 It is the best hotel so far for us😊
Response from Property: Dear S_K_J,Thank you so much for your wonderful words! We’re truly honored to be your favorite hotel, and it means the world to us that you love Chatrium Riverside so much. 😊We look forward to welcoming you back for many more memorable stays!Warm regards,Mathurose-RoseResident Manager
Guest User
Grand Deluxe Room River View King Bed
Stayed in May 2025
Solo traveler
2 review
9.5/10
Amazing
Posted on Jun 7, 2025
Overall is great. Nice night river view and comfort room stay. Hotel offers 30mins interval ferry boat to BTS (pier) which is convenient, and particular time to Icon Siam directly. Breakfast is average but the service is great, attentive to guests.
Response from Property: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the night river view, comfortable room, and convenient shuttle boat service to the BTS and Icon Siam. It’s also great to know that our team’s attentive service made a positive impression.We appreciate your honest comment about the breakfast and will certainly keep it in mind as we strive to improve.We look forward to welcoming you back for another enjoyable stay soon!Warm regards,Mathurose-RoseResident Manager
Napapatch
Grand Deluxe Room City View King Bed
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 12, 2025
Overall I like service, location. Excellent. The breakfa Is nice. It is convenient to take boat to icon siam.
Response from Property: Dear Napapatch,Thank you for your kind review. We're delighted to hear that you enjoyed our service, convenient location, and excellent breakfast. It’s also great to know that the boat transfer to ICONSIAM added to the convenience of your stay.We truly appreciate your feedback and hope to welcome you back again soon for another great experience by the river.Warm regards,Mathurose-RoseResident Manager
Guest User
Grand Deluxe Room River View
Stayed in Feb 2025
Couple
1 review
10/10
Outstanding
Posted on Mar 24, 2025
The chatrium riverside was excellent as usual the only personal problem for me was the a/c it’s loud even when on low fan at night apart from that superb! Recommend the Cabernet sauvignon ‘bread and butter napa valley’ delicious!
6/7
Response from Property: Dear Guest,Thank you for your kind review and for your continued support of Chatrium Riverside! We’re thrilled to hear that your stay was excellent as usual and that you enjoyed our offerings—including the Bread & Butter Cabernet Sauvignon from Napa Valley. It’s a fantastic choice!We appreciate your feedback regarding the air conditioning. Your comfort is very important to us, and we will certainly look into ways to improve this.We look forward to welcoming you back for another superb stay!Warm regards,Mathurose-RoseResident Manager
прamэtx
Grand Deluxe Room River View King Bed
Stayed in May 2025
Traveling with friends
2 review
8.0/10
Very Good
Posted on Jun 8, 2025
All good just breakfast little bit bad but all ok
Response from Property: Dear прamэtx,Thank you for your feedback and for choosing to stay with us. We’re glad to hear that overall everything was good during your stay. We appreciate your honest comment about the breakfast and would be grateful if you could provide further details to help us improve.We hope to welcome you back soon for an even better experience!Warm regards,Mathurose-RoseResident Manager
wildpants45
Grand Deluxe Room River View
Stayed in Feb 2025
Couple
5 review
8.0/10
Very Good
Posted on Mar 17, 2025
Not as good as Chatrium in the Siam location Staff nice however -breakfast buffet very average food -our room bed the shower drain was flooding and also the bathroom gel was empty when we arrived -bed too hard however the topper did help -staff were not as attentive eg not asking us if we needed a taxi upon checking out
Response from Property: Dear wildpants45,Thank you for sharing your feedback. We're sorry to hear that your experience did not fully meet your expectations. While we’re glad you found our staff friendly, we sincerely apologize for the issues you encountered with the breakfast, shower drain, bathroom amenities, and service attentiveness. Your comments are valuable, and we will address these concerns with our team to improve our guest experience. We appreciate your honest feedback and hope to have the opportunity to provide you with a better stay in the future.Warm regards,Mathurose-RoseResident Manager
jpdex
Grand Deluxe Room River View King Bed
Stayed in Apr 2025
Couple
3 review
9.5/10
Amazing
Posted on May 17, 2025
Fantastic! highly recommended. Excellent services.
Response from Property: Dear jpdex,Thank you so much for your fantastic review and recommendation! We're truly grateful for your kind words and thrilled to hear that you were pleased with our service. Delivering an excellent experience for our guests is always our top priority.We look forward to welcoming you back in the near future!Warm regards,Mathurose-RoseResident Manager
Living in Thailand
Two Bedroom Suite River View
Stayed in Jan 2025
Family
5 review
8.0/10
Very Good
Posted on Feb 23, 2025
We had an enjoyable stay at Chatrium Riverside Bangkok. The room was spacious, clean, and offered lovely views of the river. The location was very convenient, with a free shuttle boat making it easy to get around. Breakfast was good, with a nice variety of options. However, we were disappointed that club access was not included in our stay, especially since our friends, who booked a smaller suite, received it as part of their package. The pool area was nice but quite busy. The hotel offers a decent happy hour from 4–6 pm, which was a nice touch. Overall, a good experience, but given the price we paid, we expected a bit more.
Response from Property: Dear Living in Thailand,Thank you for sharing your feedback. We’re pleased to hear that you enjoyed your spacious room, the beautiful river views, and the convenient location with our shuttle boat service. We’re also happy that you appreciated the breakfast and happy hour.We sincerely apologize for the confusion regarding club access and understand your disappointment. Please note that there are different rates for two-bedroom suites, depending on whether they include club access. Additionally, there are smaller rooms located on the club floors that offer club access. We look forward to welcoming you back and providing an even better experience during your next stay.Warm regards,Mathurose-RoseResident Manager
Kanokwan suriyametaporn
Grand Deluxe Room River View King Bed
Stayed in May 2025
Couple
13 review
9.0/10
Great
Posted on Jun 12, 2025
Very good service, convenience
Response from Property: Dear Kanokwan suriyametaporn,Thank you so much for your kind words! We're delighted to hear that you enjoyed our service and found everything convenient during your stay. It was a pleasure to have you with us, and we truly appreciate you taking the time to share your experience.We hope to welcome you back again soon!Warm regards,Mathurose-RoseResident Manager
Guest User
Grand Deluxe Room River View Twin Bed
Stayed in Jan 2025
Family
2 review
3.5/10
Posted on Feb 5, 2025
Never tired the hotel like this. 5 starts hotel with this price. Super dirty. Unreasonable. We come to Thailand with the kids and stay here because the comment is good and the view is good. However the hygiene is terrible. The floor seems not clean for long time. All of our feet is dirty and dark. U have to wear the slipper all the time when you stay in the hotel. The toilet is dirty and super old. And with insects. We complained and the staff not really helpful, they just change another same room to you but it is still dirty. As it’s too late so we choose to stay here 1 night then check out. If you don’t want to get disappointed and your kids get sick please don’t book this hotel! 這間酒店的衛生情況十分惡劣地下完全沒有清潔,我們的腳剛進來時沒穿拖鞋,整個腳都黑黑的,酒店的浴室衛生也很惡劣,設施保養很差,如果你不想失望又注重衛生的話請不要訂這家酒店!尤其帶小朋友的。我們投訴了職員只是循例換了另外一個房間給我們,但也是很骯髒的,因為太晚了,所以我們沒有時間換酒店,唯有在這間酒店住一晚。但這個經驗真的很糟糕。
6/7
Response from Property: Dear Guest,We sincerely regret to hear about your experience and apologize for any inconvenience caused during your stay. Cleanliness and hygiene are top priorities for us, and what you described is certainly not reflective of our usual standards. We appreciate your feedback and will take immediate steps to review and improve our housekeeping processes. If you would like to discuss your experience further, please do not hesitate to reach out to us directly.With kind regards,Manfred IlgGeneral Manager