Shangri-La Bangkok

Shangri-La Bangkok Reviews

Shangri-La Bangkok

89 Soi Wat Suan Plu, New Road, Bang Rak, Bangkok, 10500, ThailandSee Hotel Details
Shangri-La Bangkok
Shangri-La BangkokShangri-La BangkokShangri-La Bangkok
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1 night

Guest Reviews

9.1/10
Great
684 review
Verified reviews
Location9.3
Amenities8.8
Service9.1
Cleanliness9.1
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All reviews(684)
Positive reviews(653)
Reviews with photos/video(211)
Delicious breakfast(90)
Loved the view(72)
Great swimming pool(32)
Near shopping area(28)
Convenient for shopping(26)
Offers pick-up/drop-offs(17)
Perfect for kids(13)
Strange smell in room(9)
Negative reviews(31)
Trudy
Shangri La Wing Deluxe River View King Room
Stayed in Jun 2025
Family
10 review
10/10
Outstanding
Posted on Jul 18, 2025
The hotel decoration is a bit old. The service, environment, and hygiene are all first-class.
Response from Property: Dear Guest,Thank you for your kind feedback and outstanding rating. While we appreciate your comment regarding the décor, we're delighted to hear that our service, environment, and cleanliness made a strong impression. We hope to welcome you back again soon.Warm regards,Guest ExperienceShangri-La Bangkok
Guest User
Krungthep Wing Krungthep River View Twin Room
Stayed in May 2025
Family
4 review
10/10
Outstanding
Posted on Jul 4, 2025
Bedding is comfortable. Even the add-on bed my son say it’s comfortable and we all loves it. Nearby BTS convenient and view of river is lovely.
Response from Property: Dear Valued Guest,Thank you for your kind review. We're delighted to hear that your family found the bedding comfortable — even the extra bed! It's wonderful to know you enjoyed the river view and nearby BTS access as well.Warm regards,Guest ExperienceShangri-La Bangkok
Bruno
Krungthep Wing Krungthep River View Twin Room
Stayed in Mar 2025
Family
5 review
9.0/10
Great
Posted on May 2, 2025
Always a great experience! Great place to enjoy with family and friends. Amazing breakfast near the river.
Response from Property: Dear Bruno,Thank you for your lovely feedback. We're delighted to hear that you always have a great experience with us and enjoy spending time here with family and friends. Breakfast by the river is certainly a special way to start the day. We look forward to your next visit.Warm regards,Guest ExperienceShangri-La Bangkok
Anonymous User
Krungthep Wing Krungthep River View King Room
Stayed in Mar 2025
Traveling with friends
2 review
8.5/10
Very Good
Posted on Apr 23, 2025
The facilities were great and the staff was always supportive. The cleanliness could be improved but overall I enjoyed my stay
Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience. We're pleased to hear you enjoyed our facilities and found our team supportive. Your comments on cleanliness are greatly appreciated and will be shared with our housekeeping team for improvement. We hope to welcome you back for an even more seamless stay in the future.Warm regards,Guest ExperienceShangri-La Bangkok
Roshny
Shangri La Wing Deluxe River View King Room
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Feb 1, 2025
The sunset view from the river view rooms are absolutely divine!!!! You can just sit by the sofa and time will just pass you by
Response from Property: Thank you for your wonderful review! We're delighted you enjoyed the breathtaking sunset views from our river-view rooms. It’s truly a special experience to relax and watch time go by.We look forward to welcoming you again for another memorable stay!
Guest User
Shangri La Wing Deluxe River View King Room
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 10, 2025
Fantastic, relaxing stay. We visited the Mandarin Oriental next door for tea and have to say that, although MO is a wonderful hotel, we found the Shangri La to be equally as good, just a little more relaxed.
Response from Property: Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us and found it fantastic and relaxing. We’re pleased you noticed our unique charm and laid-back atmosphere. We look forward to welcoming you back for another memorable stay!
Simran Heer
Shangri La Wing Deluxe King Room
Stayed in Jan 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Mar 5, 2025
Loved this hotel, food was amazing staff was lovely. Hotel was stunning
Response from Property: Thank you for your perfect rating and wonderful feedback! We’re delighted to hear that you loved your stay, from our stunning surroundings to the amazing food and lovely staff. It was a pleasure having you with us, and we look forward to welcoming you back for another memorable experience.
Guest User
Shangri La Wing Deluxe King Room
Stayed in Nov 2024
Business traveler
1 review
10/10
Outstanding
Posted on Dec 21, 2024
Great spacious rooms and beautiful lobby. The Chinese restaurant inside had some of the most delicious dishes we’ve had at the hotels.
Response from Property: Thank you for your good review! We are glad that you like the spacious rooms and the beautiful lobby, and are impressed by the food in the Chinese restaurant. We look forward to seeing you again!
Joanne Patricia Lawry
Shangri La Wing Deluxe River View King Room
Stayed in May 2025
Couple
2 review
9.5/10
Amazing
Posted on Jun 20, 2025
Very good service & location close to river. Room was good size with good river views. Concierge desk was particularly helpful. Crowded because there was a convention on, but had no issues getting service when requested.
Response from Property: Dear Guest,Thank you for your kind review. We're pleased to know you enjoyed the river views, our convenient location, and the attentive service—especially from our Concierge team. We appreciate your understanding during the busy convention period and are glad it didn’t impact your experience.Warm regards,Guest ExperienceShangri-La Bangkok
Guest User
Krungthep Wing Deluxe Suite
Stayed in Jun 2025
Couple
4 review
10/10
Outstanding
Posted on Jul 16, 2025
We always stay here whenever we come to Bangkok. Feels like home and great amenities.
Response from Property: Dear Valued Guest,Thank you for your continued trust and lovely words. We're truly honoured to be your home in Bangkok and delighted to know you enjoy our amenities every time. We look forward to welcoming you back again soon.Warm regards,Guest ExperienceShangri-La Bangkok
Guest User
Krungthep Wing Krungthep River View King Room
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 14, 2025
Perfectly situated on the river close to the massive IconSiam shopping centre. Staff are fabulous and nothing is too much for them. Rooms in the older Kungthrep wing have balconies but are looking a, little tired around the edges. Overall excellent value for money.
Response from Property: Dear Guest,Thank you for your thoughtful review and outstanding ratings. We're delighted you enjoyed our riverside location near ICONSIAM, and that our team’s service left a lasting impression. We appreciate your feedback on the Krungthep Wing rooms and will take it into consideration. It's wonderful to know you found your stay to be excellent value, and we look forward to welcoming you back soon.Warm regards,Guest ExperienceShangri-La Bangkok
Stan Benavente
Krungthep Wing Krungthep River View King Room
Stayed in Apr 2025
Couple
1 review
9.5/10
Amazing
Posted on May 12, 2025
Awesome hotel, the staff very friendly and courteous. The rooms are clean and restaurants are very good.
Response from Property: Dear Stan Benavente,Thank you for your wonderful review and high ratings. We're delighted to hear you enjoyed your stay, especially the friendly service, clean rooms, and quality dining. We hope to welcome you back again soon for another great experience.Warm regards,Guest ExperienceShangri-La Bangkok
MUNAWEERA THANTHRIGE DIMUTHU MADUSANKA
Shangri La Wing Deluxe River View King Room
Stayed in Apr 2025
Solo traveler
7 review
10/10
Outstanding
Posted on May 6, 2025
Great hotel, amazing service and attention to detail in everything. "One Night in Bangkok" is an absolute must have at the bar!
Response from Property: Dear Guest,Thank you for your review. We're glad you enjoyed your stay and had a good experience at the bar. Hope to see you again soon.Warm regards,Guest ExperienceShangri-La Bangkok
btcking
Krungthep Wing Krungthep River View King Room
Stayed in Jan 2025
Couple
17 review
10/10
Outstanding
Posted on Feb 20, 2025
Very good and the hotel is big
Response from Property: Thank you for your 5-star rating! We’re thrilled to know you had a great experience and hope to welcome your back soon!
Ayaka SG
Shangri La Wing Deluxe River View Twin Room
Stayed in Oct 2024
Family
6 review
9.0/10
Great
Posted on Dec 2, 2024
Very good service and staff are friendly, professional and helpful.
Response from Property: Thank you for your rating and for choosing to stay at Shangri-La Bangkok. We are delighted that you enjoyed your time with us. We hope to welcome you back again soon!