Crystal Suites Suvarnbhumi Airport Reviews

Response from Property: Dear Valued Guest,Thank you so much for your kind words and for awarding us a perfect rating. We are truly grateful that you chose to stay with us and took the time to share your experience.We're delighted to hear that you appreciated our convenient location — being just 10 minutes from the airport is indeed something many of our guests find especially helpful, especially for early or late flights. It's also wonderful to know that you found our beds comfortable and enjoyed a restful sleep — comfort is something we place great emphasis on.Your compliment about our friendly staff means a great deal to us. Our team is dedicated to providing warm, genuine service, and it's always rewarding to hear that their efforts made a difference in your stay. We're also glad that you were able to take advantage of the nearby shopping center — having everything within easy reach makes traveling that much easier.Thank you once again for your thoughtful review. We hope to have the pleasure of welcoming you back to Crystal Suites whenever your travels bring you this way again. Please don’t hesitate to reach out if there's anything we can do to make your next visit even more comfortable and memorable.Warmest regards,GM. Charles

Response from Property: Dear Valued Guest,Thank you so much for taking the time to share your wonderful review, and for awarding us a perfect score. We are truly delighted to know that your stay with us was a satisfying one.We’re especially pleased to hear that you appreciated the spaciousness of both the bedroom and the bathroom. We design our rooms with guest comfort in mind, so it’s very rewarding to know that this contributed positively to your stay.It’s also great to hear that our location served you well—being near the airport and within walking distance to shopping areas is something many of our guests find convenient, and we're happy that it made your travel experience smoother. We're also glad you found our airport shuttle service helpful. We always aim to provide hassle-free transportation options for our guests, and your feedback assures us we are on the right track.Thank you once again for your kind words. It was a pleasure having you as our guest, and we hope to welcome you back again soon. If there is anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know.Warm regards,GM. Charles

Response from Property: Dear Valued Guest,Thank you so much for your wonderful review and for sharing your experience with us. We are thrilled to hear that our proximity to the airport, spacious rooms, and the comfort of the bed met your expectations. We are also glad that you found our 24-hour convenience store and airport shuttle service to be useful during your stay.We sincerely apologize for the inconvenience you faced with the hot water in your first room. We always aim to provide our guests with a seamless and comfortable experience, and it’s unfortunate that this issue arose. We are grateful that we were able to move you to another room, and we will ensure that our team checks all facilities thoroughly to prevent this from happening in the future.We also apologize for the slight noise you encountered in your room. We understand how important a peaceful environment is, and we will look into this matter to make necessary improvements.Your feedback is invaluable to us as we continue to enhance our services and facilities. We truly appreciate your understanding and patience during your stay, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future. If there’s anything we can do to make your next visit even more comfortable, please don’t hesitate to reach out.Best regards,GM. Charles

Response from Property: Dear Nay Ye Tun,Thank you so much for taking the time to leave us such a thoughtful review and for returning to stay with us for the second time! We are absolutely thrilled to hear that you had another enjoyable experience during your stay. Your kind words regarding the cleanliness of our hotel, the friendliness of our staff, and the quality of our breakfast are truly appreciated.It’s also great to know that you found our location convenient, with nearby convenience stores and easy access to both Robinson and 7-Eleven, as well as our proximity to the airport. We are always striving to ensure that our guests have everything they need for a comfortable and enjoyable stay, and your feedback shows us that we are on the right track.We are so happy to have had the pleasure of hosting you again, and we look forward to welcoming you back in the future. If there is anything we can do to make your next stay even more special, please don’t hesitate to let us know. We are always here to ensure your experience is memorable.Thank you once again for choosing Crystal Suites Hotel. We can’t wait to host you again soon!Best regards,GM. Charles

Response from Property: Dear Valued Guest,Thank you so much for your fantastic review and for giving us a perfect rating! We are absolutely delighted to hear that you had such a positive experience with us, especially given your late-night check-in. Our front desk team takes great pride in providing a warm and professional welcome to all our guests, and we’re thrilled to know that their service made your arrival smooth and stress-free.We’re also pleased that you appreciated our English-speaking staff’s courtesy and professionalism. Ensuring clear and polite communication is something we value highly, as we want every guest to feel comfortable and well taken care of throughout their stay.It’s wonderful to hear that our 24-hour airport shuttle service was punctual and convenient for you. We understand how important reliable transportation is, especially when catching a flight, and we’re so glad that we could provide a seamless experience for you.Your kind words about our bell staff and overall service truly mean a lot to us. The entire team at Crystal Suites is dedicated to making each guest’s stay exceptional, and your feedback is a great motivation for us to continue providing outstanding hospitality.We sincerely appreciate your support and would love to welcome you back whenever your travels bring you to the area again. If there’s anything we can do to make your next stay even more special, please don’t hesitate to reach out. Until then, we wish you safe and happy travels!Warm regards,GM. Charles

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay, and we deeply regret that we did not meet your expectations.We are truly sorry for the lack of response to your email regarding the airport shuttle reservation. This is certainly not the level of service we strive to provide, and we understand the frustration this caused. We have reviewed this matter with our team to ensure that future communication is handled more promptly and efficiently.While we are glad that our staff was able to offer a late check-out as a gesture of goodwill, we understand that this does not fully make up for the inconvenience you experienced. Please know that we take your concerns seriously, and we will be addressing the issues with our swimming pool to ensure it is cleaned and maintained to a higher standard for our future guests.We are truly grateful for your feedback, as it helps us identify areas where we need to improve. We sincerely hope you will reconsider your decision, as we would love the opportunity to provide you with a better experience in the future. If there’s anything specific we can do to improve your stay, please feel free to reach out to us directly.Thank you once again for sharing your thoughts, and we wish you all the best in your future travels.Warm regards,GM. Charles

Response from Property: Dear Valued Guest,Thank you so much for your kind review and for taking the time to share your experience with us. We’re truly delighted to hear that you found our hotel to be both nice and beautiful. It’s always our goal to create a warm, welcoming atmosphere that leaves a lasting impression, and your words let us know we’re doing something right.From the design and ambiance to the comfort we strive to provide in every detail, we’re glad it added to the quality of your stay. Feedback like yours is what motivates us to continue offering a memorable experience for every guest.We sincerely hope to have the pleasure of welcoming you back again in the future. Until then, thank you once again for choosing us!Warm regards,GM. Charles

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our location convenient, especially being so close to the airport. Our proximity to the airport is indeed one of the key features that many of our guests appreciate, particularly for ease of travel.We also sincerely appreciate your comments regarding the noise. We understand that noise can be an important factor when it comes to comfort, and we apologize for any disturbance you experienced during your stay. Please know that we are continuously working to make improvements to our rooms and facilities to enhance our guests' experience.While our location may be a bit further from the city center, we hope that the proximity to the airport was beneficial for your travels. We will certainly take your feedback into consideration as we work on future enhancements, including better soundproofing options for the rooms.We truly appreciate your constructive comments, as they help us improve and provide a better experience for all our guests. We hope you will give us another opportunity to welcome you back in the future, where we will strive to make your stay even more enjoyable.Thank you once again for your review, and we look forward to hosting you again!Warm regards,GM. Charles

Response from Property: Dear Robinson,Thank you so much for your kind review and for taking the time to share your experience with us. We’re very pleased to hear that you enjoyed your stay and found our location, pricing, and services to be convenient and well-suited to your travel needs.Our hotel’s close proximity to the airport — along with our shuttle service — is something we’re proud to offer, especially for travelers looking for a comfortable and stress-free stopover. It’s also great to hear that you found our rates affordable and that the value met your expectations.We’re glad you took note of the nearby shopping areas and restaurants as well. Being situated near a variety of local attractions and dining options is something many of our guests appreciate, and we’re happy it added to your overall experience.Thank you once again for your thoughtful feedback and for recommending our hotel as a practical and pleasant option for those in transit. We hope to have the pleasure of welcoming you back on your next journey — whether for a short layover or a longer stay.Warm regards,GM. Charles

Response from Property: Dear Valued Guest,Thank you very much for taking the time to share your experience with us, and for your kind rating and thoughtful feedback. We are truly pleased to hear that you enjoyed your stay and found our property to be comfortable and convenient, especially our location near the airport and the helpfulness of our staff.It’s wonderful to know that our team’s willingness to assist contributed to your positive experience. Providing warm, attentive service is at the heart of what we do, and your kind words have been shared with our staff to remind them how much their efforts are appreciated.We also want to sincerely thank you for pointing out the issue with the Wi-Fi signal. We understand how important a reliable internet connection is, especially for today’s travelers. Please be assured that we are taking your feedback seriously and will be working closely with our technical team to investigate and improve this aspect of our service.Your feedback helps us grow and deliver better experiences for all our guests. We hope to have the pleasure of welcoming you back in the future, and we would love the opportunity to exceed your expectations on your next visit.If there’s anything we can do to assist with your next booking or make your future stay even more comfortable, please don’t hesitate to reach out.Warm regards,GM. Charles

Response from Property: Dear Valued Guest,Thank you very much for your kind review and for rating us positively. We are truly pleased to hear that you enjoyed your stay and found our location convenient, especially with our close proximity to the airport.We're also glad to know that our airport shuttle service met your expectations — being on time and reasonably priced at 170 THB. Providing reliable transportation is something we take seriously, especially for guests catching flights or arriving late, and it's wonderful to hear that this contributed to your overall satisfaction.It’s especially rewarding to know that you plan to stay with us again. Returning guests are the greatest compliment we can receive, and we will be more than happy to welcome you back and provide you with another comfortable and seamless experience.Warm regards,GM. Charles

Response from Property: Dear Khun Gee,Thank you so much for your wonderful review and for giving us a perfect rating! We’re truly delighted to hear that you enjoyed your stay with us and especially appreciated the comfortable bed, the delicious food, and the warm, friendly service from our team.It brings us great joy to know that these key elements contributed to making your stay enjoyable and relaxing. We believe that a good night’s sleep, a satisfying meal, and genuine hospitality are at the heart of a great hotel experience—and your kind words let us know we’re on the right track.Your feedback is a great encouragement to our entire team, and we’ll be sure to share your compliments with everyone. Thank you once again for choosing our hotel. We look forward to the pleasure of welcoming you back on your next visit!Warmest regards,GM. Charles

Response from Property: Dear Guest,Thank you so much for sharing your kind review and for giving us a high rating! We’re thrilled to hear that you found our hotel clean and conveniently located near the airport. Providing a clean and comfortable environment is one of our top priorities, and we’re delighted that this aspect of your stay met your expectations.We’re also glad that our close proximity to the airport added to the convenience of your travels. Whether it’s for a short layover or an extended stay, we aim to offer an ideal location for guests who value easy access to transportation.Your feedback is greatly appreciated, as it encourages us to maintain and improve the quality of our services. It was truly a pleasure having you as our guest, and we hope to have the opportunity to welcome you back in the future.If there’s anything we can do to make your next visit even more enjoyable, please don’t hesitate to let us know. Thank you once again for choosing to stay with us—we look forward to hosting you again!Warm regards,GM. Charles