Aspira Suites Sukhumvit 20 Reviews

Response from Property: Dear Jenny,Thank you for choosing us and for leaving us a 5 star rating. We're thrilled to learn that you enjoyed your second stay with us and found our beds comfortable and cooling accommodations to your liking. Your feedback regarding the noise from the air conditioner is valuable to us. Please rest assured, we're committed to improving the experience for all guests and your comments will help us to do so. We're glad that overall your stay was positive and we hope to have the opportunity to welcome you back for a third visit in the future.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Javed,We are truly grateful for your loyalty and the wonderful feedback about your stays at Aspira Suites. Knowing that our clean rooms, amenities, and customer service meet your expectations motivates us to maintain our standards. We're delighted to have you as a regular guest and look forward to continuing to provide you with a fantastic experience. Perhaps on your next visit, you might enjoy our rooftop pool.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Jade,Thank you for your outstanding review and rating. We're pleased to hear that our convenient laundry facilities were of great help and that you enjoyed a quiet stay with us. Our front desk team thrives on providing our guests with a warm and friendly service, so your feedback is much appreciated. We would be more than happy to welcome you back on your next visit to ensure another pleasant experience.Best Regards,Aspira Suites Team

Response from Property: Dear Valued Guest,We appreciate you taking the time to share your experience with us. We're glad to hear that you found our hotel clean and our staff friendly and helpful. Moreover, it's wonderful to know that you found the bed to your liking.We also value your feedback regarding the hot water inconsistency. We understand how important a comforting bath or shower is during your stay, and we apologize for any inconvenience this may have caused. Please know that we are looking into this matter with our maintenance team to ensure a more consistent hot water supply.We're committed to providing the highest quality services and amenities for our guests' comfort and satisfaction. Your thoughts help us improve and offer a better experience in the future. We hope that you'll give us another opportunity to exceed your expectations on your next visit. Thank you again for choosing our hotel, we look forward to welcoming you back soon.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear David,Thank you for your high rating and wonderful review. We're delighted to hear that you found our location convenient and the room to your satisfaction. Quality and comfort are indeed priorities for us in providing exceptional guest experiences.We appreciate your kind words regarding the cleanliness of our rooms and the comfort of our beds. Our housekeeping team works diligently to ensure our rooms are impeccable and comfortable for our guests, and it's heartening to know their efforts were noticed.It's wonderful that you're considering a future stay with us. We look forward to welcoming you back and providing another delightful experience. Thank you once again for choosing our property, and we hope your next stay with us will be even more enjoyable.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Pui,Thank you for taking the time to share your review and for choosing to stay with us. We regret to hear about the difficulties you experienced with the television in your room and the level of service you received at check-in. Feedback such as yours is essential in our ongoing quest to improve our guest's hospitality experience, and we genuinely appreciate it. We truly value your patronage and hope this experience will not deter you from staying with us in the future. We extend an invitation for you to return and experience the positive changes we are making thanks to your feedback.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Valued Guest,Thank you for sharing your insights regarding your recent visit. We are sorry to hear that the historic attributes of our hotel didn't meet your expectations. Some of our cherished guests prefer our establishment due to its rich heritage, yet we completely understand that not everyone may appreciate this vintage charm. We continually aspire to adapt and improve, your feedback assists us in this process. Rest assured, we are considering modernizing some aspects of our amenities while preserving our unique historical ambiance. In terms of space, we do have larger rooms available and our team would be more than happy to assist you in choosing a room better suited to your needs the next time you book with us. We sincerely value your feedback and are grateful for the opportunity to enhance our services. We hope that your travels bring you back our way and that we'll have the opportunity to provide you with a more comfortable and satisfying stay.Best Regards,Aspira Suites Team

Response from Property: Dear Chenjer,Thank you for taking the time to share your experience. We're pleased to hear that you were surprised and satisfied with our late check-in service. We always strive to meet the needs of our guests, no matter the hour. We appreciate your feedback regarding the distance to the sky train. We offer regular shuttle services to the nearest BTS station for our guests' convenience. Alternatively, for guests who need a quicker or more efficient way to get around, Grab bike can indeed be a valuable solution, as you have noted.It's delightful to hear that despite the age of our building, you found our focus on cleanliness met your expectations. We are committed to maintaining a high standard of cleanliness for all our guests to enjoy.We are pleased that you are considering staying with us again in the future. We would be delighted to welcome you back!Best Regards,Siriporn P. Aspira Suites Team

Response from Property: Dear Valued Guest,Thank you for sharing your feedback. We are glad to learn that you enjoyed our hotel facilities and dedicated team. It is encouraging to know that features like our swimming pool added value to your stay. We aim to provide a great experience for our guests and your comments are incredibly valuable to us. We appreciate your patronage and look forward to welcoming you back soon for an even more rewarding stay.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Nicole,Your excellent feedback and perfect rating mean the world to us, thank you! We're pleased to hear you found our location good and safe. Our team strives to ensure a comfortable and secure environment for all our guests. We hope to welcome you back soon for another enjoyable stay.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience and for the perfect rating. We are delighted that our team made a positive impact on your stay. We always strive to provide the best services to our guests and we're glad to hear we hit our mark with you. Your compliment on our staff's service will surely be shared with the team, as it will serve as encouragement to continuously provide superior customer service. Do visit us again, we look forward to hosting you.Best Regards,Siriporn P.Aspira Suites Team

Response from Property: Dear Kevin Ti,Thank you very much for your comments and ratings.I am glad that you are satisfied with the view of the room. Every customer's opinion is very important to us, and we are always working hard to improve our services and facilities.We look forward to your next visit and hope that you can feel more improvements and progress during your next stay.Sincerely,Aspira Suites team