Sotetsu Grand Fresa Bangkok Reviews

Response from Property: Dear Valued Guest, Thank you for taking the time to share such a delightful review of your recent stay at Sotetsu Grand Fresa Bangkok. While we are truly sorry to hear about your friend's illness during your stay, we are deeply touched to know that Khun. Ploy was well performing her extra mind to look and attentive of this incident during such a challenging time. It is our utmost priority to provide comfort and care, especially in unexpected situations. Your kind words about Khun Ploy and the rest of our team mean a great deal to us, and we will ensure they receive your appreciation and recognition for her significant effort and attentive. We sincerely hope your friend has made a full recovery and that we will have the opportunity to welcome you both back under happier circumstances in the future. Please do not hesitate to reach out if we can assist in any way. Best regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Mr. Beckwith Thank you so much for taking the time to share your delightful experience at Sotetsu Grand Fresa Bangkok! We are thrilled that you and your family enjoyed your stay with us during your recent visit. Your kind words about our service are truly appreciated. We take great pride in providing attentive and friendly service, and it's wonderful to know that our team made a positive impression on you from the moment you arrived until departed as well as the entire team members. We believe that exceptional service is at the core of a memorable stay, and your feedback reaffirms our efforts. We’re also glad you enjoyed our Japanese breakfast buffet at Gen Japanese Restaurant! We strive to offer a wide selection of fresh, delicious options, and it’s lovely to hear that you appreciated our variety that we selected from quality to serve you. It’s a highlight for many of our guests, and we’re glad it added to your experience.Thank you once again for your kind review. Your satisfaction is our top priority, and we hope to welcome you back for another fantastic stay in the near future! Best regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Valued Guest It is gratifying for our team to receive your thoughtful feedback regarding your recent stay at the Sotetsu Grand Fresa Sukhumvit. We are pleased to hear that our central location, the perfect of cleaning accommodations, and the range of hotel facilities positively impacted your stay. Your splendid words about the staff impactable experience with warmed our hearts. and we appreciate your valued of feedback as we continue to refine our offerings. Thank you for granting us the privilege of your stay. We look forward to seeing you again for another experience steeped in warmth and attentiveness. Best regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback. We’re delighted to hear that you had an amazing stay and enjoyed the comfort of our accommodations. It is really lovely to see the nice compliment at our Gen Japanese Restaurant with wonderful both services and quality of food. Your kind recognition to our team for their attentive into the details of your preference as well as their professionalism are truly appreciated and will be proudly shared with them. We look forward to welcoming you back for another exceptional experience. Best Regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Valued Guest, I would like to sincerely thank you for sharing such a thoughtful and detailed review of your stay at Sotetsu Grand Fresa Bangkok. We are very delighted to know that you had an exceptional stay with us and that you were pleased with the service of our dedicated colleagues, especially our entire team who had a lasting impression on you. We are glad that you found our hotel spotlessly clean and with easy access to a variety of restaurants and shopping destinations with the walking distance to BTS and MRT. Your kind recognition for their attentive and seamless service has been shared with them with great pleasure. Your words truly capture the essence of what we strive to provide; an unforgettable, refined, and welcoming experience for every guest. We sincerely appreciate your trust and loyalty, and we look forward to welcoming you back for many more exceptional stays in the future. Best regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Ms. Wing, Thank you for taking the time to share your thoughtful review of your recent stay at Sotetsu Grand Fresa Bangkok. We are truly grateful for your kind words and your generous recommendation. It is a pleasure to know that you appreciated our central yet tranquil location and that the service provided by our experienced team members across all areas contributed positively to your stay. We are especially pleased to hear that you found our rooms exceptionally comfortable and that our team are attentive care enhanced your overall experience as well as professionalism of communication skill. Your compliments on our prime location is much appreciated. We are delighted that your time with us was so enjoyable and memorable. Thank you once again for choosing Sotetsu Grand Fresa Bangkok. We look forward to the opportunity to welcome you back for another exceptional stay. Best Regards, Daniel P. Tothong Front Office Manager

Response from Property: Dear Ms. Hwee, Thank you so much for sharing your impressions after your recent stay at Sotetsu Grand Fresa Bangkok. We are delighted to know that you enjoyed our excellent customer service, our Club room and benefits with our perfect location. We strive to provide exceptional service, indeed your feedback is your exceedingly important to us. Rest assured that we will certainly share your generous words of praise with our colleagues . We eagerly look forward to your next return visit and once again, thank you for your positive comments! Best regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Sir & Madams, Thank you for taking the time to share your detailed feedback about your recent stay at Sotetsu Grand Fresa Bangkok. We are delighted to hear that you enjoyed our great location, excellent facilities, and top-notch service provided by our staff. It's wonderful to know that your room, despite not being huge, had everything you needed and was well laid out. We are pleased that you appreciated the effort we put into maintaining the room in good condition and for providing amenities such as our bed quality to minimize noise disturbances. Thank you for choosing to stay with us and for sharing your positive experience. We look forward to welcoming you back to Sotetsu Grand Fresa Bangkok for another memorable stay. Best Regards, Daniel P. Tothong Front Office Manager

Response from Property: Dear Ms. Lai, Thank you for taking the time to share your experience at Sotetsu Grand Fresa Bangkok. We are truly honored to be considered the best all-around hotel you’ve stayed at in Bangkok. It’s heartwarming to hear that our team’s service stood out to you. Providing attentive and thoughtful hospitality is at the core of what we do, and your appreciation means the world to us. Your feedback about the rooms is well noted, and we are continuously working to enhance our guests' experiences. We hope to welcome you back again soon and next time, we’d love for you to capture and share those special moments with us. Best Regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Sir & Madams, Thank you for choosing to stay with us at Sotetsu Grand Fresa Bangkok and for taking the time to provide us with your valuable feedback. We are thrilled to learn that your experience, particularly the services provided by our room , cleanliness has been met your expectations. Our commitment is to consistently deliver an exceptional, tailored experience for guests like yourself. Thank you once again for your valuable comments and we hope to have the privilege of welcoming you back to Sotetsu Grand Fresa Bangkok for another exceptional stay. Best regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Sir & Madams, I would like to sincerely thank you for your wonderful review about stay at Sotetsu Grand Fresa Bangkok. We are delighted to hear that your birthday was spectacular and that our team made it so special for you. We are truly appreciating your kind words. It is pleased to hear that our colleagues contributed to your wonderful experience. We have passed on your thoughtful comments to our entire team with great pleasure. Please accept our heartfelt appreciation and we look forward to welcoming you back to your home away from home in the near future. Best regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Ms. Rong, Thank you so much for your wonderful review on your recent visit at Sotetsu Grand Fresa Bangkok ! We are thrilled to hear that you are chosen us again for your second visit, and we're so happy that our team member provided such a warm welcome to you. It's great to know that you found the clean room with the great location. We were pleased to know that you enjoyed the breakfast at Gen Japanese as well. Your recommendation and suggestion mean a lot to us, and we look forward to welcoming you and your family again on your next visit to Bangkok. Thank you again for your kind words! Best regards,Daniel P. Tothong Front Office Manager

Response from Property: Dear Valued Guest, It was truly a pleasure your chosen us the stay at Sotetsu Grand Fresa Bangkok and I sincerely appreciate your kind words. We are delighted to hear that your experience with us was outstanding and that you enjoyed our prime location in the central of Bangkok with walking distance to MRT and BTS line, and the professionalism of cleanliness and room size met your expectation. Our team takes great pride in creating a warm and welcoming atmosphere, and knowing that you felt this throughout your stay is incredibly rewarding. Your kind recognition means the world to me personally, and I am so happy that I could contribute to making your stay even more special. It was a pleasure having you with us, and we would be honored to welcome you back for another memorable experience. Please do not hesitate to reach out if there is anything we can do to make your next visit even more wonderful.Best Regards, Daniel P. Tothong Front Office Manager

Response from Property: Dear Mr. Thiah, Thank you for your wonderful review of Sotetsu Grand Fresa Bangkok! It is a true delight to receive such great feedback highlighting your perfect stay and our impeccable service. It is our commitment to provide to all of our guests the high qualities amenities and services. Therefore, we are glad that we were able to meet our goal. Your kind words about the comfortable bed, the clean room, the beautiful and the well maintained ground will surely be shared with all the team to inspire them more in giving a service worth remembering. We hope that the next time you are in Hanoi you can stay a bit longer in our beautiful property and we can't wait to welcome you back!Best Regards, Daniel P. Tothong Front Office Manager