Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities8.8
Service9.2
Cleanliness9.2
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All reviews(655)
Positive reviews(630)
Reviews with photos/video(329)
Great swimming pool(123)
Well designed(73)
Delicious breakfast(73)
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Close to metro(31)
Has an infinity pool(27)
Good views(21)
Perfect for honeymoons(11)
Negative reviews(25)
darius tanbr
The Townhouse
Stayed in Jun 2025
Couple
2 review
8.0/10
Very Good
Posted on Jul 26, 2025
Our first time staying at INNSiDE by Meliá Bangkok Sukhumvit & had our dinner at Level 32 LUZ Bangkok Tapas Bar.
Overall experience - Great!
We stayed at The Townhouse that has 1 sofa bed and 1 king bed.
Overall size is good and love it that shower + bathtub & toilet area is separated.
Dinner at Level 32 LUZ Bangkok Tapas Bar was yummy too! Though the bar could be more attentive to my request for birthday when I made the booking.
Overall good view and food was great too.
Breakfast selection decent and with a great view at Level 31. No complaints.
6/8
Response from Property: Hi Khun Darius,Thank you very much for choosing to stay with us at INNSiDE by Meliá Bangkok Sukhumvit and for sharing your detailed feedback.We are delighted to hear that you enjoyed your stay in The Townhouse, especially the spacious layout and the separated shower, bathtub, and toilet areas. It’s wonderful to know that you had a great dining experience at LUZ Bangkok Tapas Bar and enjoyed the breakfast with the beautiful view.We sincerely apologize that the service at the bar did not fully meet your expectations regarding your birthday request. Your comments are very important to us, and we will work closely with the team to improve this aspect.Thank you again for your kind words and valuable feedback. We look forward to welcoming you back for another memorable stay.From all of us at INNSiDE Bangkok
Guest User
The INNSiDE Room
Stayed in Jun 2025
Family
1 review
9.0/10
Great
Posted on Jul 23, 2025
Extremely comfortable bed and clean facilities! Very helpful staff as well. All around good experience
Response from Property: Warm greetings from INNSiDE Bangkok and thank you very much for your stay.We are extremely glad that you had a terrific experience at our hotel and enjoyed every aspect of the property, as well as received exceptional service from our proficient team. Your kind words are truly rewarding and encouraging for us. We will continue our dedicated efforts to ensure our guests leave with lasting and valuable memories.We look forward to welcoming you back soon.From the entire team at INNSiDE Bangkok
jessytheklchic
The INNSiDE Room King
Stayed in May 2025
Couple
3 review
7.0/10
Posted on Jul 1, 2025
The room was very small, with floorboards coming loose. The sink is oddly placed right in the middle of the room and is the first thing you see upon entering. While there is a BTS station nearby, it still takes about 35–40 minutes by train to get to Central World or Siam Paragon.
The hotel is undeniably beautiful, but given the price and its location, you might end up spending more on transportation.
On a positive note, the breakfast was great, with a good variety of both Thai and Western options.
Response from Property: Hi Khun Jessytheklchic,Thank you very much for taking time in providing your feedback.We’re truly delighted to hear that you enjoyed our breakfast offerings, and we’re especially glad that the variety of Thai and Western dishes met your expectations. Your kind words mean a lot to us and will certainly be shared with our culinary team. They’ll be so pleased to know their efforts made a positive impression.However, we regret to hear that certain aspects of your stay did not meet your expectations. We understand that the size of the room and the layout, particularly the placement of the sink, may have caused some inconvenience, and we sincerely apologize for that. Please rest assured that your feedback is taken seriously, and we are committed to improving our guest experience in every way we can.It was a pleasure having you with us, and we truly hope to welcome you back in the future for a more comfortable and seamless stay.From the entire team at INNSiDE Bangkok
deVos
The INNSiDE Room Twin
Stayed in May 2025
Couple
2 review
7.5/10
Posted on Jul 9, 2025
The hotel design is beautiful and the view from the rooftop is spectacular. The room itself is quite small and doesnt feel as premium as the hotel looks. the location is convenient near the BTS and shops and food choices around. Still a bit far out, if you want to get a taxi, the road in front is always congested, so it will take quite long to get out via taxi. However for the price its good enough.
Response from Property: Hi Khun Devos,Thank you so much for taking the time to share your experience. We’re happy to hear that you enjoyed the hotel’s beautiful design and the impressive view from our rooftop.We truly appreciate your feedback regarding the room size. While we aim to create a stylish and comfortable environment, we understand that it may not have fully met your expectations in terms of space. Your comments are invaluable to us as we continue to improve.We’re also pleased that the location, with its proximity to the BTS and various shops and dining options, was convenient for your stay. We understand that traffic can sometimes be an issue, particularly when trying to catch a taxi, and we appreciate your understanding of this.We hope that we could host you again soon for another comfortable and enjoyable stay.From INNSiDE Bangkok team
Guest User
The INNSiDE Room King
Stayed in May 2025
Family
2 review
9.5/10
Amazing
Posted on Jun 25, 2025
Absolutely fabulous. Beautifully clean and the reception crew was so nice and fun and chill.
We had a fab experience it was a treat for my daughter so all turned out well!
Response from Property: Warm greetings from INNSiDE Bangkok and thank you very much for your stay.We are delighted to hear that you found our hotel beautifully clean and that our reception team made your stay enjoyable with their friendly and relaxed service. It’s heartwarming to know that your visit was a special treat for your daughter and that everything turned out perfectly.We look forward to welcoming you and your family back for another fabulous stay in the near future.From INNSiDE Bangkok team
James Alexander
The INNSiDE Room King
Stayed in May 2025
Solo traveler
5 review
8.0/10
Very Good
Posted on Jun 29, 2025
Amazing breakfast and top-quality Spanish food — definitely a highlight of the stay. The hotel has a clean, modern feel with a cool design throughout. The room was very small but well-kept and thoughtfully designed. The gym was also tiny, really only suitable for one person at a time, but it had the essentials. Overall, a stylish place with great food — ideal for solo travellers or couples who don’t mind compact spaces.
Response from Property: Warm greetings from INNSiDE Bangkok and thank you very much for your stay.We are delighted to hear that you appreciated the stylish design of our property. We also sincerely value your comments regarding the room size and the gym. While we regret that certain aspects of your stay did not fully meet your expectations, please know that your insights are incredibly important to us. They help guide our ongoing efforts to enhance the overall guest experience.We appreciate your feedback and hope to welcome you back for an improved experience in the future.From all of us at INNSiDE Bangkok
Kazi F
The INNSiDE Room King
Stayed in May 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 22, 2025
One of my memorable staycation. Amazing hotel with Cozy Room, Tasty Breakfast, Fast Service and Breathtaking Rooftop Pool. Will Come back again for sure.
Response from Property: Hi Khun Kazi,Thank you very much for taking the time to share your kind feedback regarding your recent stay at INNSiDE Bangkok.Your generous words about our cozy rooms, delightful breakfast, efficient service, and breathtaking rooftop pool are truly appreciated. Such encouraging comments inspire our team to maintain the highest standards and continuously enhance our guests’ experiences.We remain committed to ensuring every stay is both comfortable and memorable, and we look forward to welcoming you back for another exceptional visit.From the entire team at INNSiDE Bangkok
Nixon
The INNSiDE Room King
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 20, 2025
The smile of the hotel staff is good! The location is closed to Termjnal 21 which is a good shopping and eating place
Response from Property: Hi Khun Nixon,Thank you very much for choosing INNSiDE Bangkok as your preferred hotel during your trip to Bangkok.We’re so pleased to hear that you were impressed with the smile and friendliness of our staff, and that you enjoyed our convenient location.We can't wait to welcome you back again soon.From all of us at INNSiDE Bangkok
Chan Yuet Sheung
The INNSiDE Room King
Stayed in May 2025
Couple
10 review
9.0/10
Great
Posted on Jun 11, 2025
The hotel is very beautiful, luxurious facilities are very new and clean, it feels high-end, and the location is very good near BTS. The only bad thing is that I don't know why the wash basin in the toilet is in the middle of the room, which is unacceptable. I understand that the toilet is very small, but there is no reason to put the wash basin in the middle of the room. It is very inconvenient. This is what makes this hotel lose a lot of points, and I will not stay again.
Response from Property: Hi Khun Chan,Thank you very much for taking the time to share your feedback regarding your recent stay with us.We truly appreciate your kind compliments on our hotel's design, cleanliness, facilities, and convenient location near the BTS. Your positive comments mean a lot to our team.On the other hand, we are truly sorry to hear about your disappointment with the layout of the wash basin. Please accept our sincere apologies for the inconvenience this may have caused. Your feedback has been noted and will be shared with our management team for future improvements.We truly value your comments and hope to have the opportunity to welcome you back for a more comfortable experience in the future.From all of us at INNSiDE Bangkok
GJLantrok
The INNSiDE Room Twin
Stayed in Jun 2025
Family
2 review
9.5/10
Amazing
Posted on Jul 25, 2025
Great place friendly staff! Highly recommendable for a few days
Response from Property: Hi Khun GJLantrok,Thank you very much for sharing your experience at INNSiDE Bangkok.It was a pleasure to welcome you recently, and we are thrilled to learn that you had such a great experience at INNSiDE Bangkok. We’re especially pleased that you found our team friendly and the overall atmosphere enjoyable.Since we have a truly passionate team, nothing is more rewarding to us than hearing that our guests had a memorable and pleasant stay. Thank you for your kind recommendation. We truly appreciate it.We look forward to welcoming you back again soon.From INNSiDE Bangkok team
Lili
The INNSiDE Room Twin
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Jun 2, 2025
5/5 – Highly Recommended!
I had a fantastic stay at this hotel! Everything was spotlessly clean, and the overall atmosphere was welcoming and comfortable. The rooftop bar was a definite highlight—perfect for relaxing with a drink while taking in the views. I also really enjoyed the tapas bar; the food was delicious and had a great variety.
What truly made the experience stand out was the staff. Everyone was so friendly and genuinely accommodating, always going out of their way to help. I felt really well looked after throughout my stay.
I would absolutely recommend this hotel to anyone and would love to come back again!
Response from Property: Warm greetings from INNSiDE Bangkok and thank you very much for your stay.We are extremely glad to hear that you had such a terrific experience during your stay with us. It’s truly wonderful to know that you enjoyed the welcoming atmosphere, spotless cleanliness, the rooftop bar with its relaxing views, and the delicious variety at our tapas bar.What means the most to us is your appreciation of our team’s service. We take great pride in offering genuine, attentive hospitality, and your kind words are both rewarding and encouraging for everyone here. We will continue our efforts to ensure that every guest leaves with lasting and meaningful memories.We can't wait to welcome you back again soon.From the entire team at INNSiDE Bangkok
Allen8891
The INNSiDE Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 28, 2025
Great stay! Clean room, friendly staff, and perfect location. Comfortable bed and good amenities. Highly recommended for couples visiting Bangkok!
Response from Property: Hi Khun Allen8891,Thank you very much for selecting INNSiDE Bangkok as your preferred hotel during your trip in Bangkok.We are extremely glad that you had a terrific experience at our hotel and enjoyed every aspect of the property, including the clean room, comfortable bed, and ideal location. It’s also wonderful to know that you received exceptional service from our proficient team.Your kind words are truly rewarding and encouraging for us. We will continue our dedicated efforts to ensure our guests leave with lasting and valuable memories.We look forward to welcoming you back on your next visit to Bangkok.From all of us at INNSiDE Bangkok
AT2023
The INNSiDE Room King
Stayed in Apr 2025
Booked for others
28 review
9.5/10
Amazing
Posted on May 25, 2025
Decided to stay here for our HYROX races in Bangkok and it was 1 straight line to the event and then allowed us to be close to all the shops as well! 100% would recommend!
Response from Property: Hi Khun At2023,Thank you so much for your recent stay at INNSiDE Bangkok and sharing your experience with us.Your gracious comment about our hotel and team is received with sincere appreciation. It is always rewarding to receive such encouraging comments, as it helps to motivate our staff to strive for its best. We will continue retaining our constant task to ensure our guests leave with lasting and valuable memories.We can't wait to host you for another exceptional stay.From all of us at INNSiDE Bangkok
ddbullion
The INNSiDE Room Twin
Stayed in Mar 2025
Family
8 review
10/10
Outstanding
Posted on May 23, 2025
INNSiDE by Meliá was a sleek, stylish choice for our Bangkok city stopover. The modern design and youthful energy made it feel fresh and vibrant. The room was compact but very well thought out, with everything we needed for a comfortable stay. Great views from the rooftop pool and a fun bar atmosphere in the evening. Super convenient location with BTS access close by. A great pick for young couples or solo travelers exploring the city.
Response from Property: Hi Khun Ddbullion,Thank you very much for your recent stay with us at INNSiDE Bangkok.We sincerely appreciate your kind review and are delighted to hear that you were satisfied with our services. Your feedback will be extremely helpful for other guests in making their decisions, as it highlights the convenience we strive to offer. Our team will also be thrilled to know that you admired their impeccable service.Thank you once again for your valuable feedback. We look forward to welcoming you back on your next visit.From INNSiDE Bangkok team
tje kiong
The INNSiDE Room Twin
Stayed in Mar 2025
Couple
14 review
10/10
Outstanding
Posted on Apr 29, 2025
nice hotel convenient location , btc just 5 mins walk, nice tiny pool nd breakfast too
Response from Property: Hi Khun Tje,Thank you sincerely for taking your time to write a review of your stay at INNSiDE Bangkok.It was a pleasure to welcome you recently and we are thrilled to learn that you had an amazing experience with us and enjoyed our accommodations. Since we have a very passionate team, nothing is more rewarding to us than to hear our guests say that they had such a perfect stay.We can't wait to welcome you again.From the entire team at INNSiDE Bangkok